A lesson in how to handle a site outage without killing your reputation.
Between the Lines
Larry Dignan and other IT industry experts, blogging at the intersection of business and technology, deliver daily news and analysis on vital enterprise trends.
Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.
Rachel King is a staff writer for ZDNet based in San Francisco.
Zack Whittaker writes for ZDNet, CNET, and CBS News. He is based in New York City.
Michael Kanellos captures a bit of...
Dr. Tony Picardi, a senior vice president at IDC, spoke this afternoon at the company's Directions conference about a new business model emerging in the software industry, software brokers.
A CIO friend of mine recently went through an experience that we should all learn from. There was a power glitch at his data center and, as it was designed to do, the UPS took over.
The final PC Forum panel had major search vendors and scientists sharing their views on search. The panel included Marissa Mayer, director of consumer product at Google (search, news, images, Froogle, local); Udi Manber, former Yahoo chief scientist and president of Amazon's A9 search engine; Alain Rappaport, CEO of Medstory; and Arkady Volozh, CEO of Yandex, the leading Russian search engine and portal.
Esther Dyson's PC Forum is one of those events where you can feel the pulse of the industry (at least the top of the pyramid, judging by the number of corporate jets) and get a sense of what is fashionable, if not profound or disruptive (buzzword from last year).
Whether your enterprise is heavily vested in open source software or just thinking about taking the plunge, SpikeSource CEO Kim Polese is hoping you'll turn over one of the most difficult parts of running an open source stack to her (and save money in the process): managing change.
IBM's Gerry Mooney was the second of two keynote speakers at SDForum's SaaS (software as a service) conference today. Mooney, the VP of Corporate Strategy at Big Blue, avoided most of the pitch-speak heard throughout the day and instead shared his ideas of the software as a service model and the on-demand era, stating that is the rudest awakening of uncertainty since the Depression.
Like the blockbuster movie producer or director who works behind the scenes but whose celebrity is often confined to Hollywood insiders, Dr. Charles Simonyi is a giant among giants here at PC Forum in Scottsdale, Ariz.
Mitchell Baker and Kim Polese joined Esther for a panel on trends in open source. Baker said that the call for a smaller set of licenses is gaining some traction, especially in developing interoperability among the licenses, although the GPL is problematic on that front.