Larry Dignan

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.

Rachel King

Rachel King is a staff writer for ZDNet based in San Francisco.

Zack Whittaker

Zack Whittaker writes for ZDNet, CNET, and CBS News. He is based in New York City.

Latest Posts

ITIL not a panacea for management tools, warns analyst

The British have given us much to be thankful for: The Beatles, Shakespeare, crumpets, and if you haven't heard, ITIL (Information Technology Information Library), a framework of best practices for aligning IT services with business requirements. The UK government came up with ITIL in the late 80s in an effort to improve IT service management, and now it's embraced by industries worldwide.

December 2, 2004 by Chris Jablonski


Spam: Yes, you're partly to blame

The feedback is already rolling in response to my colleague Dan Farber's posting regarding a recent panel's conclusions that e-mail users are partly to blame for how out-of-control the spam problem is.

December 2, 2004 by David Berlind


Tech execs: Wake up and smell the spam

Spam is an awareness problem, not a product or technology problem, Symantec CEO John Thompson said during a panel discussion hosted by Esther Dyson on the "Accountable Net.

December 1, 2004 by ZDNet