Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

Android vs. Apple and the state of smartphone industry: 4 takeaways

By | July 28, 2011, 7:16am PDT

Nielsen data indicates that Android is the top smartphone platform and Apple is the top manufacturer. In between those data points is a lot of nuance.

First, here’s Nielsen’s money graphic.

That graphic says a lot about the state of the smartphone market today. Here are my top four takeaways:

  1. There’s a toss-up between integrated and partner-based platforms. The smartphone industry is often compared to PCs in the early days. Once upon a time, Apple controlled hardware and software. Microsoft partnered with OEMs. Microsoft won that market share game. So far in the smartphone industry, we have a draw for the most part. Consider that Research in Motion and Apple both control their software and hardware and integrate the two. Combined RIM and Apple have 48 percent of the market. Considering that RIM hasn’t had product on the market for a year that integrated share is impressive. Toss in HP, which controls the WebOS and you have half the market with an integrated system approach. On the partner side of the equation, Android has 39 percent share and Microsoft chips in another 9 percent.
  2. RIM isn’t dead yet. Imagine a company that has management issues and a product void that has lasted forever in smartphone terms and still had 20 percent of the OS market. That’s RIM. If RIM’s BlackBerry OS 7 devices can do anything in the market, the company has a shot at being a major player.
  3. Microsoft needs more hardware partners. Look at the sliver that is Microsoft’s platform share. Then look at the partners. Microsoft has two friends on the smartphone block—HTC and Samsung. The software giant will need more OEMs if it’s going to compete. Given Nokia is a no-show in the U.S. there are no guarantees that Microsoft’s partnership with Finland’s leading tech company will matter much.
  4. Android looks zero sum for hardware players. The Android partners—HTC, Motorola and Samsung—have carved up the market nicely. Unfortunately, it’s hard to see Android doing much better in market share than it is today. That fact means that HTC, Motorola and Samsung are going to wind up killing each other to grow share.

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Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.

Disclosure

Larry Dignan

Larry Dignan has nothing to disclose. He doesn’t hold investments in the technology companies he covers.

Biography

Larry Dignan

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic. He was most recently Executive Editor of News and Blogs at ZDNet. Prior to that he was executive news editor at eWeek and news editor at Baseline. He also served as the East Coast news editor and finance editor at CNET News.com. Larry has covered the technology and financial services industry since 1995, publishing articles in WallStreetWeek.com, Inter@ctive Week, The New York Times, and Financial Planning magazine. He's a graduate of the Columbia School of Journalism and the University of Delaware.

For daily updates, follow Larry on Twitter.

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benefit
bezoeker 1st Aug
@matthew_maurice
From a consumer point of view more competition and sharper price are a benefit.
For shareholders that may be an other story. Still sharper competition should lead to better products and an advantage in the long term.
Software patents for pseudo inventions are anti-competitive and it is the consumer who pays for that game in the end.
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The first is revenue. The 28% of the market that Apple has also represents the majority of total profit in the sector. All the other manufacturers are fighting over the 35-40% of the money in smartphones Apple isn't taking. In the long run, I'm not sure that's tenable, for at least some OEMs (e.g. LG).

Second, patent issues are becoming a bigger issue. HTC has already signaled a willingness to negotiate with Apple, probably intending to do an IP license swap with their new S3 patents Apple has been found to infringe. Whether that's enough or not, I don't know, but HTC is already paying Microsoft $5 per Android handset. If they have to pay Apple another $5 or more, that takes even more of the profit away from the non-Apple manufacturers. Extrapolate that out to Samsung and Motorola, and it quickly becomes clear that the only company making real money in smartphones will be Apple (it's a pretty fair conclusion that Microsoft already makes more money off Android phones, via the HTC payments, than it does on WP7, but that isn't really big money anyway).
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@matthew_maurice
I agree with you that Apple is the only company making any money in the smartphone market. I'm curious what you think this means for the smartphone market in the future? What will this market look like in, say, 2 years? Do you think HTC will still be making smartphones? Motorola? HP? How long are these companies willing to lose money in this market? And if they leave, will new entrants come in to replace them, having seen what entering a market with no patents of your own will do to you?

Just curious to get your thoughts.
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Curious???
NetAdmin1178 28th Jul
@toddybottom
"I agree with you that Apple is the only company making any money in the smartphone market." - That's really a curious statement you made there... considering HTC posted their best profits ever only a short time ago (the past few months) and they've been in the smartphone market far longer than Apple.

You may want to recheck your facts or re-examine your logic.
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@toddybottom

HTC is an amazingly run and solid company. They have maintained their profit share quarter after quarter/year after year. Sadly, as the industry has grown, HTC's profit share has remained fairly constant. It is possible they may have grown that profit share a bit as RIM and Nokia's profits have dimminished and HTC had a great quarter.

Any handset maker that falls into the red has never come out untouched. They either exit the market (Nextel) or merge (Sony/Ericson) or get spun off (MMI). This puts MMI, that dipped into the red 3 months back, in a bad position.

HP, if they are willing to put resources behind it, can make odddles of money on a 4-6% market share. WebOS is a well thought out and well conceived. It might kill them if they go to the licensing route.
bruizer
I think HTC's patent woes are going to get a lot worse. If Apple decides not to make any licensing deal with HTC, HTC is done. With no Android and WP7 tanking so badly and MS putting their weight behind Nokia, HTC will have nothing left. So HTC's past successes have been in an environment that I believe does not (or soon will not) exist any more. HTC's decline won't be slow, it will happen nearly overnight.

I also think WebOS is done. Smartphones are about the ecosystem and at 4-6% marketshare, there is no ecosystem. We saw how masterfully Apple killed Palm when it tried to tap into the iTunes ecosystem and the same thing would happen if HP tried it. With 4-6% marketshare, you can't get your money back quickly on the R&D you spend for creating new models so you will see very few models with very few hardware upgrades and those upgrades will be very insignificant.

RIM is possibly the only one with a chance although the ground is approaching them very quickly and their parachute hasn't deployed yet.

I think in 2 years, the smartphone market will look like the iPod market. You will have Apple with the majority of marketshare, RIM is a big question mark, HP will quit, WP7 and Nokia may still be around losing money, and there will be a ton of cheap Chinese Android phones for developing markets that can't afford iPhones. If Apple does decide to put out a cheap version of the iPhone (like they do in the iPod market with the Shuffle) then everyone else is done.
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@toddybottom Whether, or more accurately which, others stay in the market is hard to say. As patent issues work their way through the courts a lot can change. Many companies jumped on the Android bandwagon because it was free, but now we're seeing that it's, potentially, not. In fact, it could become quite expensive.

That being said, I think most of the OEMs are hoping for a "rising tide raises all boats" scenario. Where the general increase in the smartphone market overall can give them a nice, if low-margin, niche-much like the Windows PC market. While it may be the way things actually fall out, there are many signs that the smartphone market of today is not the PC market of 1990s.

The potential winner in this is Microsoft. If Android get more expensive, and continues to suffer from fragmentation, Windows Phone could be the "one ring to rule them." MS has experience licensing out OSes to OEMs, and WP7 has a few things going for it,not the least is patent protection.

Bottom line, it's still to early to call, but Apple is clearly in the best position going forward (their stock price reflects that). Besides, if I had real answers, I'd be doing something far more lucrative than posting it here. wink
@toddybottom

HTC has acquired S3 and that will help them. Unfortunately, iOS was not found to infringing but OS X was. At the end of the day, however, Apple has licensed technologies before and will again. It is not their primary business but it is money all the same.

Likewise, there are work-arounds available even for the the "linkify" patents (such as hard-coding the search) and such. Not as flexible and harder to maintain but workable. Likewise, while capacitive multi-touch is nice, it is not the only method that can be used to achieve the same effect.

Android will live. WP7 will live. iOS will live.

In all, HTC may be in the best position. If they can strike a deal early (like they did with MS), they may be able to keep Android's royalties down to $10-$15/handset when competitors (like Samsung) pay $25+ handset.
@toddybottom Yeah uh no. Samsung had a record setting quarter for both its phone divisions and its parts fabrication divisions. Your assertion that Apple's the only company making profit is just false. Motorola's in trouble, but that's because of other issues, not their phone division (hence the profitable spinoff). And HTC is making major $$$ on phones, but is only in trouble with the patent case... It's looking like either there will be a cross licensing deal or those patents may be invalidated.
@toddybottom

It was spun off because it was and is bleeding money.
@matthew_maurice

On the very same day that the ITC said that Apple violated two S3 pattens, the patten office revoked the same two pattens because of prior art.

So it looks like HTC bought S3 and is still not going to be any better off.

http://www.scribd.com/doc/60821993/First-Patent-Group-Reexam-OAs
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benefit
bezoeker 1st Aug
@matthew_maurice
From a consumer point of view more competition and sharper price are a benefit.
For shareholders that may be an other story. Still sharper competition should lead to better products and an advantage in the long term.
Software patents for pseudo inventions are anti-competitive and it is the consumer who pays for that game in the end.
0 Votes
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benefit
bezoeker 1st Aug
@matthew_maurice
From a consumer point of view more competition and sharper price are a benefit.
For shareholders that may be an other story. Still sharper competition should lead to better products and an advantage in the long term.
Software patents for pseudo inventions are anti-competitive and it is the consumer who pays for that game in the end.
Yup it all comes down to $$$ and that's where Apple will win... they also have iTunes, the number one app and music store in the world and there's only 1 iPhone and as you've heard, most people want to buy the next iPhone which isn't even out yet.
@Hasam1991 - Nope, not interested in the Iphone. I've looked it over and it simply doesn't work for me, whereas Android does. WP7 may work, I haven't tried it yet, but my boss had it and tossed it to go to the Droid 2 that I have. With Touchdown, we have a clean Exchange client that works and is secure, Citrix access, and Teamviewer access. I have what I need and it is stable. I don't have Exchange access on Iphone, so it is a non-starter for me.
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@bobs@...

Everyone else on the planet does.
@bobs@... I don't have Exchange access on Iphone, so it is a non-starter for me.

How do you not have Exchange access on the iPhone? That's been integrated with iOS since 2x and the ability to have multiple exchange accounts has been part of iOS since iOS3x...

If you aren't interested in the iPhone that's fine and dandy with me but you "not having Exchange access" sounds like an attempt at FUD IMHO.
@bobs@...
>>I don't have Exchange access on Iphone, so it is a non-starter for me.
lie, total lie and FUD. Like @Bruizer and @anthynz said iPhone has native exchange support at the platform level, unlike Android, where you have to rely on 3rd party software like TouchDown or OEMs agreement with Microsoft like HTC.
I don't think Apple will be able to muscle Android out of the market. But if they do and wind up in too dominant a position I think they'll run afoul of Anti-Trust regulators in Europe.
@MajorlyCool
Actually Winding Down Android is possible if Oracle proves Google infringed on Java Patents and Apple and Microsoft can pressure the ODMs enough to pay more than $10 per device each respectively, then that bloats the device cost more than $20 and the price of Android will go up. And the lack of governance and regulations on Android Market will kill it because of increase in the malware in Apps and Content and Googles lack of interest in unifying the user experience and making strict about it. Google is just interested in activating more devices per day, so they could target their ads more and more that is the problem. There is a proverb, anything that goes up will come down and that may just happen to Android, if Google is not correcting these.
Unless you display the comparable graphs from 3, 6 months ago, most of your speculation is meaningless (and pointless). It's a fast changing world, and market trends will *always* tell us more than one graph - a snapshot in time. You should know that.
When it comes down to it, Android's 39% overall market share doesn't really mean much to individual Android OEMs who have to battle each other for consumers attention. In a very crowded Android market, with the majority already seeing low margins.
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Facts?!?
BigTipper 28th Jul
So: "Unfortunately, it?s hard to see Android doing much better in market share than it is today. That fact means that HTC, Motorola and Samsung are going to wind up killing each other to grow share."

Where did " it?s hard to see Android doing much better in market share than it is today" come from? And how is that all of a sudden a "fact" just because the author says so? What a load of crap. Android share is growing, and I don't think it's slowing down just because the author says so.

Also, to say Apple will succeed BECAUSE they make more profit is poor logic. You have to sell phones to make profit, and if Android (or whatever) starts to erode their market share, then they will make less (gross) profit, as they will have less revenue coming in.

AND...an increase in cost to Android manufacturers doesn't mean they will go out of business. Android phones are currently cheaper than iOS phones. As Android devices are becoming more accepted, and some great hardware (as well as improved OS) comes out, they will be able to justify higher retail prices for Android devices. They shouldn't be out of pocket, if the demand is there (and it looks like it is).

My guess would be that there is still more Nokia and RIM losses to come, and iOS and Android will still keeping growing. Also, the market is not saturated yet, so smartphone growth rates mean the overall pie will get bigger, so more revenue growth for everyone is still possible.
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Apple is selling buttloads of phones.
matthew_maurice 28th Jul
@BigTipper Since Android, the iPhone market share has remained remarkably stable at the 27-30% range, even as the market has grown. That says they've got a lock on the lucrative customers that are willing to spend more for a handset.

What's happened is that as the smartphone market has grown, RIM and Nokia have ceded share to Android devices and their lower price-points.

If Apple keeps raking in 60+% of industry profit they "win."
@matthew_maurice

My understanding was that iPhone was growing in share until Android came out, and has slowed since then. Keep in mind that iPhone has the lead in global distribution, so far, as well. Android has not spread to as many regions as Apple has yet. Android still has ample markets within which to grow, although much of that will come at the expense of Nokia Symbian. Apple still has lots of growth left in China, though, so it will be interesting to watch.
The problem with the iPhone is they sell every one they make. If Apple could make more, Apple could sell more.
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@BigTipper

Given that NetMarketShare showed a drop in Android share last month as did Gartner and Nielsen and... There may be signs that US Market Share growth of Android has slowed or plateaued.
@Bruizer

Well, I decided to read some of the sources you are quoting. Here are a few things I found (copied and pasted):
Nielson (which, contrary to your assertion, shows a month-over-month gain for Android, not a "drop"):
According to Nielson's June survey of mobile consumers, the Android OS claims the largest share of the U.S. consumer smartphone market with 39 percent. Apple's iOS is in second place with 28 percent while RIM Blackberry is down to 20 percent. Microsoft's Windows Phone 7 OS had a 9 percent share of the market while HP webOS (Palm) accounted for 2 percent as did Nokia' s Symbian.

In Nielson's May survey, 38 percent of smartphone consumers had a device powered by Android, compared to 27 percent for Apple's iOS for iPhones and 21 percent for RIM Blackberry.

Gartner:
Analysts have been predicting for months now that Googles Android OS will become the number one mobile OS in the world by the end of this year. In the latest Gartner Research report they believe that Android will take commanding lead with 30.5% market share by the end of 2011 and skyrocket to almost 50% market share by the end of 2012. Following is Apples iOS platform with 19.02% market share in 2011 and slipping to 3rd place in 2015 to be beat out by Microsofts Windows Phone OS with 19.5% market share (thanks to the Nokia partnership). What about our Canadian pride Research in Mobile BlackBerry? Well, Gartner believes they will fall every year in market share to be at only 11.1%. The press release also stated that they estimate that worldwide smartphone sales to hit 468 million in 2011 (increase of 57.7% from 2010)

NetMarketShare:
Couldn't find an article that broke out the iPhone from the rest of the iOS devices. They like to include iPod and iPad in all their OS discussions, but don't strictly stick to smartphones.

and I'll add comScore:
72.5 million people in the U.S. owned smartphones during the three months ending in March 2011, up 15 percent from the preceding three-month period. Google Android grew 6.0 percentage points to 34.7 percent market share, while RIM ranked second with 27.1 percent. Apple grew 0.5 points to 25.5 percent share, followed by Microsoft (7.5 percent) and Palm (2.8 percent).

Here's another article to read:
http://www.businessinsider.com/android-versus-iphone-smartphone-share-2011-4
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@Bruizer

From last month:
http://www.smartcompany.com.au/information-technology/20110601-android-market-share-drops-in-us.html

Showed a drop from 38% to 36%

Net market share:
http://www.netmarketshare.com/report.aspx?qprid=9&qpcustom=Android

Nielsen data indicated a drop for May (reported in June last month). NetMarketShare shows a drop in June web traffic aggregated over all traffic.

The kicker is, these are the same analysts that try to convince use the iPad Market share has dropped to 33% with the onslaught of Android tablets even though Google analytics (Market Place data) and NetMarketShare data points to a value between .7 million to 1.25 million tablets max in the wild sold over 9 months (compared to almost 20 million iPads).

The truth is Android is excelling on phones but not doing so well in the Tablet arena. iOS is doing well in both areans.
I cannot believe that the US government will allow Apple to kill off Android (and it's hardware makers) (and the thousands of jobs that makeup that OS project) it just would not seem right and totally stifle and competition in this field.
The whole IP issue is totally out of control .. and needs a complete re-think on what it's impact is on the industry ..
Sure your creative ability is worth something .. but using it as a means to kill anyone who wants to take your idea and making it better is just stifling innovation beyond it's current value.
I wonder what would happen if the guy who made the 1st Hot Dog or Hamburger or some other product decided to patent his idea ??
Hell, why don't we patent everything and see how fast our world comes to a screeching halt !!
Why the hell does everything have to revolve around money ?? Why can't we just ask to have our names included on products we build/create like they do in books and papers ??
And that is the end of my rant !! lol

Oh ya .. I didn't see Sony's name in the Android list... They are starting to use Android as their primary phone os .. but there numbers are probably to low to count ..
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Dont worry, I think Apple will settle
Auto Motion Updated - 28th Jul
@pjamieson@... The court decision is just a beginning, there may be more to come. Patents are typically not thoroughly researched and are rubber stamped. The odds are good that Apple did not reference prior art in their patent and a review may result in getting their patent thrown out.

The risks would be too great for Apple to pursue further I bet they try to settle.
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Apple's growth will continue but it won't gain marketshare again until it can field a handset capable of 4G LTE on Verizon here in the U.S.

It is also likely to appear on Sprint and perhaps T-Mobile of the sale to ATT does not go through.

HTC and Samsung remain in strong positions since they can go where the wind blows if WP7 ever takes off. But it is too late to kill Android now that AT&T exclusivity has given it the breathing space to reach critical mass.

As the new iPhone and iOS 5 appear, very few Android advantages will remain. I suspect if WP7 grows in popularity it will be increasingly at the expense of Android's share. But growth for WP7 is hardly guaranteed.
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Not so sure about that.
matthew_maurice 28th Jul
@ShockMe iPhone is doing rather well on Verizon as it is, and according to a recent poll most of, the less tech-savvy, iPhone owners think they already have 4G connectivity.
Larry,

Great chart above... Can you estimate profit per OS/Company and republish the chart w/ the new figures.

I'm a shameless Apple fan and would love to visually appreciate how dominant iPhone is!
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@pk de cville

Horace publishes these every quarter. It is stunning to watch the data since 2007. He will publish market share, sales share and profit share data in a variety of formats and visualizations. The RAWR Chart (Google it) is the most fascinating IMO.
This is so generous:

"RIM isnt dead yet. Imagine a company that has management issues and a product void that has lasted forever in smartphone terms and still had 20 percent of the OS market."

RIM's mgt was totally blind to their predicament; laughed at the original iPhone's tiny motherboard; didn't believe iPhone would do it all AND have battery life. Now they're hoping QNX will save their a**. Good chance.

Do you think they'll out strategize Apple from this point? (Having lost the enterprise).
@pk de cville

And told RIM management the iPhone was not a possible phone as it was demonstrated by S. Jobs.
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The future.
MSFTWorshipper 28th Jul
Fast forward to 2017. The market is equally divided between iOS/Android/WP7. No more WebOS, RIM, Symbian or anything else.
If "they also have iTunes, the number one app and music store in the world and there's only 1 iPhone and as you've heard, most people want to buy the next iPhone which isn't even out yet" is really true, how come:
a) 38% of the total smartphone market have bought something else,
b) everyone I know with an iPhone loaths the iTunes app.
c) 50% of the music I want to buy is NOT available on iTunes
d) My navigation app (on my droid 2.2) is far better than my wifes' on her iPhone
e) I can sync my music on ANY computer without ANY special software
f) I can play superior sounding music files - ogg, even flac compression
g) I can install software from anywhere I like (but iPhone people can only buy from apple)
h) along with g) I don't need apple to tell me what apps I can and can't put on my phone.
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Lots of lies/half truths.
Bruizer 28th Jul
@dimonic

b) everyone I know with an iPhone loaths the iTunes app.

Every single person? Really? The only people I know that loath iTunes are people that hate Apple.

c) 50% of the music I want to buy is NOT available on iTunes

Given they have the single largest collection of music for sale on the planet, that points more to very eclectic tastes and you can't buy the music you want at Amazon, Walmart, Sam Goody, Zune Marketplace...

Luckily, you can install music from any source on your iPhone. Heck, you can even do a backwater drag and drop music from iTMS to your Droid.

d) My navigation app (on my droid 2.2) is far better than my wifes' on her iPhone

All depends on the app you have. Given how amazingly out of date Google Map services are, half the streets in 5 years old neighborhoods are wrong or missing. My Nav app has much more up-to-date data.

e) I can sync my music on ANY computer without ANY special software

No, you can drag and drop. Welcome to the 1990's of computing.

f) I can play superior sounding music files - ogg, even flac compression

So can the iPhone. Even without jail breaking but why you would want to play ogg? Why?

g) I can install software from anywhere I like (but iPhone people can only buy from apple)

So can the iPhone with a Jailbreak. Easy to do for those so inclined and 100% legal. Apple does not support it but it is a very viable option for those that want different options.

So how are the 1,000,000's of app installs deleted by Google remotely doing? it seems every week now, dozens of new malware apps are found on Google's Android Market.

h) along with g) I don't need apple to tell me what apps I can and can't put on my phone

Jailbreak. Legal. Easy. Great for those so inclined.
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Android Has a long ways to go
Synthmeister 28th Jul
1. iPhone now takes 50% of the profits of the entire cell-phone industry
2. iPhone alone generates more revenue than Google
3. iPhone app store 2010 $1.7 billion, Android app store: $103 million--This is unbelievable considering Android's unit growth.
So Apple is doing fine. Let's all support Android, and keep competition alive.
Dont forget, HTC has been making smartphones for some 10 years now. They are no fly by night entity.
In many ways they make the best quality smartphones, they will be here in years to come.
What market share they will enjoy is debatable.
"That fact means that HTC, Motorola and Samsung are going to wind up killing each other to grow share."

no, wrong. it actually means those OEM's plus Apple are going to carve up RIM's market share instead and all grow. RIM isn't "dead yet," but it's dying. remember, these stats are for total installed base, which includes a lot of Blackberries that are over two years old - businesses replace older hardware much slower than consumers do. as those older RIM units are replaced soon now, by Apple/Android and maybe Windows products, RIM's installed base on this chart is going to shrink steadily.
RIM is not dead, but will become a marginal player very fast, it's not a new OS that is going to save them. Blackberry "sex appeal" is becoming zero. Outside north america their sales will become residual very fast.
Android is going up, there could be a share swap between some manufactures - ok. In the US sales may be flatting but not worldwide. Nokia and RIM have a good share to "feed" Android.
Apple is reaching the peak, "in fashion" status is becoming less important now that "everybody" have an iPhone or iPad.
Microsoft doesn't matter in the mobile market. With or without Nokia.
My 0.02
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Really? I am a mobile developer who is Microsoft certified, and work daily in Android Java and Xcode, and my father happens to be PhD in economics who specialized in the tech. sector. That statement flies in the face of market data and trending, sales data, international growth data and frankly common sense. Most industry pundits see the reality of further attrition from RIM, further growth in all levels (high end, mid range and budget devices)--especially promising is the trend of "last year's monster device is this year's mid range bargain" that sees product lines extending market viability--and the trend created by Samsung of creating a "platform" that results in multiple models (much like the Auto industry)--HTC and Moto have both embraced this trend in a big way and All the "partner" OEMs across licensed platforms can benefit. China and India can fuel Android growth for the foreseeable future--both are markets where Android is really just taking off. I see Apple (and possibly WP7) also eating into RIM market share with high quality products and software (apps, apps, apps) support...there may be some vacillation in percentage points, but a vibrant and growing industry like the Android mobile smart devices has no "zero sum" growth trends. RIM has yet to prove they can build an APP ecology--without that, they will undoubtedly shrink no matter how impressive their devices are (and they do make great hardware--kind of sad really)
If smart phones are so smart, how come I still have to type E-MAILS. Where are the voice apps to chose from that will give my fingers a rest?
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Market evolution
bezoeker 1st Aug
This looks quite different from the 3 main players Android-Apple-WP7 statement of the Nokia/Microsoft guys.
MS repeatedly and effectively did block competition with far better products by launching unready products to the market. Counting on the naive believe that anything serious has in the end to come from MS.
However they could only do that tanks to their monopoly position in soft for administrative things. But here it seems the market did not accept or forget being asked to pay for something not even ready.
My guess, WebOss, MeeGo or a similar open system will pass WP7. Competition will force them to open up things more.
Google had to make some compromises on the openness of Android. Did result in short term advances, not to Android as a whole, but to the individual manufacturers. But the bigger the part of such a system that is open, the lower the the development price by unit. What creates a long term advance.
Patent litigation against Android may even help that evolution. Perhaps the constant entering of new players and new systems in the market will make patent litigation as an anti-competitive strategy more and more difficult.

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