Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

AOL: Hey, we've got e-mail too!

By | November 14, 2010, 2:07pm PST

Summary: It must irk the hell out of AOL—a company that actually had a movie named after its “You’ve Got Mail” message—that the company can’t even crowbar its way into a passing comment ahead of Facebook’s e-mail launch.

Ahead of Facebook’s highly anticipated e-mail launch Monday, AOL wants you to know that it also has e-mail. The company announced “Project Phoenix,” a preview of the new AOL Mail.

The timing of the announcement is curious—noon on a Sunday—but it’s not so strange when you consider AOL is trying to get out in front of Facebook’s e-mail launch. What’s the big deal? This Facebook email effort has been referred to as a Gmail killer. If Gmail isn’t mentioned then Yahoo Mail and Hotmail are noted as potential Facebook casualties. It must irk the hell out of AOL—a company that actually had a movie named after its “You’ve Got Mail” message—that the company can’t even crowbar its way into a passing comment.

Enter this Project Phoenix release. AOL gets 45 percent of its page views from e-mail, which is a nice chunk of change. In a statement, Brad Garlinghouse, said Project Phoenix is the beginning of an effort to “disrupt email in a big way.”

Among the moving parts of AOL’s e-mail revamp:

  • Quick Bar allows you to send e-mail, instant messages and Facebook and Twitter updates.
  • Smart View highlights most important information on the right.
  • Aggregation puts other services—Gmail, Yahoo Mail and Hotmail in your AOL inbox.
  • And single click searches.

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Topics

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.

Disclosure

Larry Dignan

Larry Dignan has nothing to disclose. He doesn’t hold investments in the technology companies he covers.

Biography

Larry Dignan

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic. He was most recently Executive Editor of News and Blogs at ZDNet. Prior to that he was executive news editor at eWeek and news editor at Baseline. He also served as the East Coast news editor and finance editor at CNET News.com. Larry has covered the technology and financial services industry since 1995, publishing articles in WallStreetWeek.com, Inter@ctive Week, The New York Times, and Financial Planning magazine. He's a graduate of the Columbia School of Journalism and the University of Delaware.

For daily updates, follow Larry on Twitter.

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RE: AOL: Hey, we've got e-mail too!
birumut Updated - 26th Jun
Well done! Thank you very much for professional templates and community edition
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0 Votes
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The uninitiated will like it. Veterans have a point of reference
Dietrich T. Schmitz, ~ Your Linux Advocate 14th Nov 2010
And for the vets, the bar is set high in terms of expectations.

Good luck to aol because competition is always a good thing.
0 Votes
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Woah...
Zc456 14th Nov 2010
WANT. Hell, I'll make AOL my secondary e-mail! Looks very clean and easy to navigate.
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Nice..
matthewcriuis 15th Nov 2010
Surprisingly, the new email service is pretty good! And they plan to integrate lots of useful functions.

http://bworldonline.com/bwtst/index.php?news=AOL+email+new+functions
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RE: AOL: Hey, we've got e-mail too!
PepperdotNet 15th Nov 2010
Quote: In a statement, Brad Garlinghouse, said Project Phoenix is the beginning of an effort to ?disrupt email in a big way.?

I think he could have said that differently. The last thing most users want is for their email to be "disrupted."
0 Votes
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Its a little late AOL
jscott418 15th Nov 2010
Many users want their Mail tied to a Portal they visit a lot. So I see Facebook having a good ideal. But AOL is dead as far as a Portal and just like to a lesser extent Yahoo. I still use Hotmail because I visit MSN page a lot. But If I grow tired of MSN I can see myself dropping Hotmail too. But for many I guess it comes down to how many platforms will support it. Will you be able to get AOL mail to sync from your phone to your computer to your iPad? If it can do this it might get a shot. But then again, its AOL.
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On the money.
kwabinalars 15th Nov 2010
@jscott418
Facebook email will work simply because people are there already. Gmail will continue to grow because it is integrated into Android so well.
AOL is where it is at because they put all their cards early on in providing a connection through third party companies (i.e. telecoms). They should have leveraged their success at the time by acquiring those third parties. Many of those third parties eventually realized that they could do a much better job of getting people on the internet.
Now AOL is trying to create services to find any hold in the internet. Too little too late.
0 Votes
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and that's a good thing. It's a drag to send a video file to friends and family in two passes: One for those who can handle more than 10MB, the other for those who can't.
0 Votes
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AOL will bring back Netscape! With a newer, slimmer Mark Andreeson.

I said it twenty years ago. And now I'm saying it again:
"Die, AOL, DIE!"
0 Votes
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Grow up, troll...
ahh so 17th Nov 2010
@PercySludge, is anybody making you use their service? They haven't mailed out those crappy CD-ROMs of their bloated browser garbage in years. It's all strictly off their website, which can easily be avoided.

Competition is good. AOL is a lot, lot smaller that it used to be.
0 Votes
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A status thing
cadehbryant@... Updated - 15th Nov 2010
Many true geeks would rather chew on broken glass than admit to having an AOL email account. That can result in an instantaneous demotion in one's nerd status.........sort of like rolling up to the nightclub valet in an AMC Pacer.
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RE: AOL: Hey, we've got e-mail too!
sirpaul2 15th Nov 2010
Tried it for a week in the 90's:
Strike 1: Content provider, not Internet provider. Lost 25% of the Net.
Strike 2: No video support (at the time).
Strike 3: Went down for 3 days, the week I was on it.
You're out.
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RE: AOL: Hey, we've got e-mail too!
Marc Jellinek 16th Nov 2010
Where is aol.com on this chart?

http://www.zdnet.com/blog/microsoft/whos-the-biggest-us-e-mail-service-of-them-all-hint-its-not-gmail/7967?tag=nl.e539

Either the data gathering was deeply flawed, or AOL has fallen off the map.
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RE: AOL: Hey, we've got e-mail too!
birumut Updated - 26th Jun
Well done! Thank you very much for professional templates and community edition
sesli sohbet sesli chat

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