Apple update: No recall coming; Company denies antenna warning was issued

Apple update: No recall coming; Company denies antenna warning was issued

Summary: Apple has spoken out, denying reports that it was warned about the antenna problem - but doesn't say much else. Meanwhile, the WSJ reports that the company will not issue a recall tomorrow.

SHARE:
TOPICS: Apple
48

Apple has finally spoken out, but it hasn't said much.

A company spokesperson told the Wall Street Journal today that the allegations that a senior engineer warned executives of possible antenna issues, as reported by Bloomberg Business Week today, is "simply not true." The quote in the WSJ reads:

We challenge Bloomberg BusinessWeek to produce anything beyond rumors to back this up. It's simply not true.

Still, the WSJ cites a person familiar with the matter as saying that "Apple engineers were aware of risks that came with the new antenna design as early as a year ago" but that Jobs liked the design so much that the company moved forward with the development of the device using that design.

The spokesperson apparently didn't offer up any hints about what to expect from tomorrow's press conference. The same WSJ report, however, cites an unnamed source as saying that a recall won't be announced.

That's too bad because, as Larry Dignan pointed out in an earlier post, anything short of a recall is just a band-aid, a lazy man's fix if you will. Apple has never been a company that's lazy about it's products. Hopefully, it won't go down that path tomorrow.

Related: Dear Steve: Give Apple customers a total iPhone 4 recall

More…

Topic: Apple

Kick off your day with ZDNet's daily email newsletter. It's the freshest tech news and opinion, served hot. Get it.

Talkback

48 comments
Log in or register to join the discussion
  • RE: Apple update: No recall coming; Company denies antenna warning was issued

    I don't think Apple will recall the phone. If it does, it is accepting the antenna and other issues. I know proximity sensor and Bluetooth can be fixed with software, but antenna you can't unless you band-aid it. So after coming to this point not accepting the issue with antenna, I don't think Apple will recall. Probably they will offer cheap rubber bands aka bumpers as an alternative to whoever come to store. Remember they had issue with power adapter when the relesed iPhone 3G and they gave away the new ones as an exchange, but that time it was not direct part of the phone, here it is, so they will give away those bumpers saying that we are giving these to our loyal customers, because we love our customers not because our phones have issues, which infact dont have any issues and our QC did very good job. Of course I don't know whether iPhone 4 has issues or not because I don't own iPhone 4, I own iPhone 3G and will upgrade it probably once I get my pay check.
    Ram U
    • After all this

      @Rama.NET

      You're still going to upgrade? I was planning on comparing the iPhone to a WP7 and Android this coming fall, but I knocked the iPhone off the list after seeing all this crap happen.
      The one and only, Cylon Centurion
      • I didn't say I use iPhone as my day to day communication device.

        @NStalnecker <br>I develop apps for iPhone, Android. Windows Mobile 6.5 is my personal phone. I started with HP Jornada 320 LX (handheld - monochrome) then upgraded to PocketPC (Jornada 545) and bought many Windows mobile phones. I am going upgrade my Windows Mobile, the current personal phone, to Windows Phone 7 as soon as it is released. I already have few apps and games lined up for it. I am go to release as soon as the phone gets released. <img border="0" src="http://www.cnet.com/i/mb/emoticons/happy.gif" alt="happy">. I bought EVO 4G recently and I love it. This is upgrade to G1 I have. Like I said before I develop mobile apps and architect enterprise apps for living and buy these gadgets to test my professional work. I am a Microsoft fan and never ditch them at anytime. At the same time I am not like Linux/OSS Lunatics/Zealots and Apple fanbois, who goto any extreme to defend their technologies. I use and recommend right technologies for right job.
        Ram U
      • I'm planning to upgrade. I don't let media witch hunts

        influence my decisions. I look at sales and return rates and the customer satisfaction polls in Consumer Reports which rates the iPhone 4 an amazing device.
        frgough
    • RE: Apple update: No recall coming; Company denies antenna warning was issued

      @Rama.NET
      Go play with one first.

      I put my friend's iPhone 4 next to my Nexus One, and really, the Nexus was better in every way except for the front-facing camera. Get on Android.
      Droid101
      • RE: Apple update: No recall coming; Company denies antenna warning was issued

        @Droid101
        I have to agree.
        Tried the 4, now have a Nexus One.
        Overall a much better phone.
        Makes me wonder why I did not switch sooner....

        for that Apple I have to thank you.
        rhonin
      • Actually I have much better phone, EVO 4G

        @Droid101 <br>I found EVO 4G much better than Nexus One. Also I said probably in my post. If I could test my apps on iPhone 3G using iOS 4, I might not upgrade, and save money for Windows 7 Slate, which would replace my HTC Shift.
        Ram U
      • RE: Apple update: No recall coming; Company denies antenna warning was issued

        @Droid101 "Get on Android."

        Be part of the Google spyware network!
        jorjitop
      • RE: Apple update: No recall coming; Company denies antenna warning was issued

        @Rama.NET
        Played with an EVO and you are right, it is a great phone.
        I just so not want to switch to Sprint. Now if ATT got it....

        Missed the part about developing.
        and you are right, right hardware and software for the task.

        Nice!
        rhonin
      • RE: Apple update: No recall coming; Company denies antenna warning was issued

        @jorjitop

        So either it is the "Google Spyware Express" or the "Apple Incarceration Facility".

        I can work around both.
        Unfortunately for Apple, Android is a better platform.
        rhonin
  • Ha, this reminds me of a Bart Simpson quote

    [i]We challenge Bloomberg BusinessWeek to produce anything beyond rumors to back this up. It?s simply not true.[/i]

    One of the many brilliant lines from the Simpsons is very appropriate here:
    [i]I didn't do it. Nobody saw me do it. You can't prove anything.[/i]
    NonZealot
    • RE: Apple update: No recall coming; Company denies antenna warning was issued

      @NonZealot however Bloomberg came up with this "source" so they can either expose this source or write up a retraction if they can't.
      athynz
      • RE: Apple update: No recall coming; Company denies antenna warning was issued

        @athynz Or not take Apple up on their challenge
        rtk
      • I wasn't making a judgement call but I do believe Bloomberg

        I was actually just laughing at the statement because it reminded me of a funny Simpsons quote, that's all.

        However, if you were to straight out ask me if I believed that there was an engineer at Apple that pointed out early on the risks of this antenna design, I find that [b]very[/b] easy to believe. It is the [b]job[/b] of engineers to figure out how things can go wrong ahead of time and to mitigate them if required. To think that [b]there wasn't a single Apple engineer who saw the possibility of this being a problem[/b] could only mean that Apple engineers are the biggest idiots in the world, and I don't believe that for a second.

        I'm sure the conversation went something like this:
        [b]Engineer 1[/b]: [i]I think there could be some signal loss if people were to bridge that gap there.[/i]
        [b]Engineer 2[/b]: [i]Will it lead to a lot of signal loss?[/i]
        [b]Engineer 1[/b]: [i]In most cases, no, probably not.[/i]

        Do you [b]honestly[/b] believe that there wasn't a [b]single[/b] engineer at Apple who wondered out loud if this could be a problem? [b]Honestly?[/b]
        NonZealot
    • I think it went like this...

      @NonZealot <br><br>Engineer: Mr. Jobs, we have to discuss a serious design issue concerning the antennae on the iPhone4<br><br>Jobs: What's the issue?<br><br>Engineer: Well, we should not put two unshielded antennae in such close proximity on the device.<br><br>Job: Huh? I'm sorry, I didn't hear you, I was just admiring how pretty this phone is. You are dismissed.<br><br>Engineer: But, sir...<br><br>Jobs: I said DISMISSED!
      trickytom2
  • No Recall? UNACCEPTABLE!!!

    Could this be The End of Apple forever? I saw this forum and I'm starting to think so:

    http://www.lieconomy.com/fourm/index.php/topic,641.0.html
    ALISON SMOCK
  • RE: Apple update: No recall coming; Company denies antenna warning was issued

    You people really expect apple to say,oh ya an engineers told us of the problem and we decided to ignore him
    HAHAAHHAHHAHAHHAHHAHAHH
    Apple will not have a recall unless there forced to, period end of story
    Stan57
    • correct

      @Stan57
      I agree with you completely.
      Ram U
  • Put the Apple engineer on the stand.....

    under oath, in a class action suit, and we may get the truth.
    Economister
    • It appears that Apple's engineers are not as bright as we thought

      Were an old friend of mine here at the moment, I believe he would be "laughing at the superior intellect".
      :|
      Tim Cook