Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

Apps beat browser and voice in mobile device usage survey

By | March 7, 2011, 8:35am PST

Mobile-device users spend more time using apps than talking on the phone or browsing the Web. Messaging remains king.

Zokem, a mobile research, firm tracked 2,100 mobile users for the month of January. The results in average minutes of screen-time per month:

  • Messaging (email, text, multimedia, and instant messaging) — 671
  • Apps (maps, gaming, entertainment, productivity, and social networking) — 667
  • Voice — 531
  • Web Browsing — 422

The data is evidence that users increasingly consider the devices in their pocket a computer, not a phone, writes Rich Karpinski on ConnectPlanet.

At least part of the explanation of the strong showing of mobile apps in the study was the way the category was defined, bringing together maps, gaming, entertainment, productivity and social networking “apps” under a single umbrella.

That said, the research cements the fact that 1) smartphone users see their devices more as computers than phones, and 2) the ability to access content and services via a standalone app rather than linking to a mobile Web site holds great appeal to smartphone users.

Unless you’re talking to a BlackBerry user. The numbers suggest RIM’s BlackBerry remains little more than messaging device in the eyes of its users. BlackBerry users open apps 50 percent less than users of Google Android and Apple iPhone users. Android and iPhone users access an average 15 apps every month; BlackBerry users on 8, according to the New York Times.

Android is the leading smartphone platform with 29 percent of the market followed by iPhone and BlackBerry each with 27 percent.

Content and Commerce

The survey doesn’t spell the irrelevance of browsing on handhelds. Content providers and commerce businesses, both of which have invested fortunes in time and treasure on app development, still reach the audience primarily through the browser, Zokem said.

News, search and commerce apps and sites receive much more usage still from mobile web browsers, with 86%, 85% and 66% of mobile web browser users using them monthly, respectively. However, only 22% of web browser users access web-based email services, and only 18% use games through a web browser. For email, native apps reach 76% of smartphone users monthly, and games reach 45%.

Those numbers look somewhat like desktop behaviors as well — I use the Web to read, search and shop, but want my e-mail and IM on a native client.

But data points to a changing ecosystem for mobile software developers, writes Hannu Verkasalo, Zokem’s CEO, in a blog on MobileApps Briefing.

Mobile apps are overtaking the mobile web, challenging many of the trends that took place in the desktop world earlier. Along with this trend towards mobile apps, actionable analytics products and data points about mobile apps become critical, and players from all parts of the ecosystem, from advertisers to platform providers, and from app developers to carriers, have to acknowledge the ongoing transformation.

It is not going to be black and white - or a case of either native apps or mobile web winning the game - as both mobile web and mobile apps will co-exist. Only one thing is for sure; mobile apps have radically disrupted how people consume content and do things in mobile.

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RE: Apps beat browser and voice in mobile device usage survey
non-biased Updated - 10th Mar 2011
These findings don't surprise me in the least. I have found over the years that I use a browser less and less to the point now that it is fairly rarely used at all. Apps is one of the primary reasons that I dismiss all the Apple Hater claims that iOS needs to allow Flash. Why do I care about flash when just about everything I would have gotten from the web I now get from apps.
0 Votes
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That's what I thought
Joe_Raby 7th Mar 2011
HTML5 isn't being finished fast enough. Rich, native apps will prevail over HTML. You may not like it, but that's just the way it is.

Apple saw the writing on the wall shortly after they introduced the iPhone. Developers wanted more features, and they wanted access to them faster than the WHATWG could provide, hence the release of the iPhone SDK. Unfortunately, cross-platform compatibility takes a back seat, which is also something that Apple benefits from.

Likewise, Android apps being built in Java are still mostly not cross-platform compatible with Java on PC, and fewer websites use Java now anyway. Apple has already dropped it.
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Android
Hasam1991 7th Mar 2011
Android just copied iPhone and even threw in some malware... enjoy!
0 Votes
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The Appification of the internet.
Bruizer 7th Mar 2011
Interesting times.
There are many problems with the continuing prediction that web apps will take over and native apps will fall apart. Mostly, it's that the current mobile web is the desktop web of the late 1990s: incompatible, buggy browsers; different screen resolutions; slow transfer rates. "Write once, run anywhere" turns out to be just about as appealing as "One size fits all clothing" and just as easy to make look good. (Which is, not at all). Is it any wonder people prefer tailored suits to 'universal' spandex jumpsuits?
0 Votes
+ -
These findings don't surprise me in the least. I have found over the years that I use a browser less and less to the point now that it is fairly rarely used at all. Apps is one of the primary reasons that I dismiss all the Apple Hater claims that iOS needs to allow Flash. Why do I care about flash when just about everything I would have gotten from the web I now get from apps.

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