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Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

Are North American IT departments too soft on ROI?

By | May 11, 2010, 2:20am PDT

Asia Pacific IT executives have short time frames for return on technology investments while their North American counterparts can tolerate two years or more without a payoff, according to a Hewlett-Packard sponsored survey.

The survey was conducted by Coleman Parkes Research and was based on 560 detailed interviews with CIO and tech executives as well as CEOs and business leaders. HP is hoping to wrap breaking what it calls “innovation gridlock” with a new bundle of services.

Pitch aside, the survey results turned up some interesting findings when it comes to cultural differences in IT management. Simply put, there’s little patience for long payback periods in emerging markets.

Check out the ideal payback window question:

And the maximum time period executives would wait for ROI on an investment.

Clearly, the IT managers in Asia-Pacific aren’t going to stick around for big bang tech projects. In fact, if ROI doesn’t land in six months projects are likely to be deemed a disappointment.

Separately, HP announced a enterprise business services bundle that focuses on modernizing systems. The most interesting element may be HP’s  self-funding analysis. HP will look at your current IT outlays and find enough places to cut to create space for modernization programs.

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Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.

Disclosure

Larry Dignan

Larry Dignan has nothing to disclose. He doesn’t hold investments in the technology companies he covers.

Biography

Larry Dignan

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic. He was most recently Executive Editor of News and Blogs at ZDNet. Prior to that he was executive news editor at eWeek and news editor at Baseline. He also served as the East Coast news editor and finance editor at CNET News.com. Larry has covered the technology and financial services industry since 1995, publishing articles in WallStreetWeek.com, Inter@ctive Week, The New York Times, and Financial Planning magazine. He's a graduate of the Columbia School of Journalism and the University of Delaware.

For daily updates, follow Larry on Twitter.

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RE: Are North American IT departments too soft on ROI?
yarinsiz Updated - 11th May 2011
Well done! Thank you very much for professional templates and community edition
seslisohbet seslichat
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Premise for this is garbage
terry flores 11th May 2010
I would be laughed out of the room if I presented an IT project that had an ROI of more than 12 months. Senior management in most US companies has cut almost all "investment" funds for projects, as the consulting companies well know.

"HP's self-funding analysis?" I can show you similar presentations from Andersen, PWC, Deloitte, you name it, some of them over 15 years old. All of them had the same characteristics; they assume lots of "fat" in your existing operation, and they make no guarantees of savings.
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Perspective
chrisMott 11th May 2010
I think the results are understandable given that the majority of the AsiaPacific projects are of tactical operations focussed while the projects of rest of geographies are more balanced with projects of both tactical and strategic focussed. If projects with identical outcomes were compared, then the results should be close.
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Your story is right on the money. There's a shift in enterprise IT toward modernizing applications with Web and cloud-based technologies. . .combining open source and commercial solutions. Many in enterprise IT are saving time, money and resources with a flexible application development platform to get applications into production faster and maintain them more easily. Time to innovation can indeed be shorter for many projects.
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Well done! Thank you very much for professional templates and community edition
seslisohbet seslichat

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