Backupify capitalizes on Gmail outage, then blows up

Backupify capitalizes on Gmail outage, then blows up

Summary: If you were one of the 15,000 new Backupify customers who joined the service after Google's Gmail outage you may be seriously second guessing this cloud thing.

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If you were one of the 15,000 new Backupify customers who joined the service after Google's Gmail outage last week you may be seriously second guessing this cloud thing.

Google Gmail has returned, but now Backupify is offline due to a system upgrade. In a blog post, Backupify said it didn't lose your data but is working through a systems upgrade.

Related: Gmail's disappearing act: Blame the storage software update

Backupify tried to spin its upgrade as a positive. The service notes that it had 15,000 new sign-ups in two days. Backupify also added that it added new functionality for searching across accounts.

I guess that's good news. Or you could argue that Backupify can't scale.

The company said:

Due to these two major events, our system has a very large backlog of archive jobs queued up, which in turn is slowing down backups for everyone. In order to speed up your backups and accommodate all our new users, we are restructuring our system, which requires us to temporarily take down the backend of Backupify.

It will take "a day or so" to resume backups.

The bottom line here is that you may want to "backupify" your data somewhere else. Look for rivals like Spanning Backup to capitalize.

Topics: Outage, Browser, Cloud, Collaboration, Data Management, Google, Storage

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18 comments
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  • RE: Backupify capitalizes on Gmail outage, then blows up

    Or backup locally. Backing up to the cloud is just not smart. How can you sleep at night not knowing what's happening to your information?
    mike2k
    • RE: Backupify capitalizes on Gmail outage, then blows up

      @mike2k
      One should use the cloud to one's advantage, i.e., use it but treat it as if one has lost one's data permanently.
      sackbut
      • IT First Commandment

        @sackbut,

        The First Commandment for anyone who handles data for a company or household should be: [i]Thou shalt have copies of all your important data stored locally - even if you use public cloud services[/i]. If that person doesn't do this, he is playing Russian Roulette with his data.
        P. Douglas
    • RE: Backupify capitalizes on Gmail outage, then blows up

      @mike2k
      I sleep fine... I trust my bank that it will not lose all my transactions, I trust my stock market broker and I trust Google that it will not lose my emails. 0.02% accounts affected (and later recovered) is a reasonable risk I am willing to take...
      prof123
      • Trust is based on needs

        @prof123 <br>Your bank backs up because you numbers are important to it, as they are to your stock broker.<br><br>With Google it is not really important because they deal in what your data can do for them.<br><br>Once it has served it's purpose, it is not important to them.
        Tim Cook
      • RE: Backupify capitalizes on Gmail outage, then blows up

        @prof123

        Well since bank statements are often wrong, I've been scammed by a card skimmer and emails are often ephemeral, I think I'll backup locally ;-)
        tonymcs@...
      • RE: Backupify capitalizes on Gmail outage, then blows up

        @Mister Spock

        Your bank backs up because you [sic] numbers are important to it.

        Google backs up your data because they know it is important to you, and your trust in them is important to them. If you don't trust them, they know you go to their competitor for services and they lose a customer.

        In the future, cloud computing won't just be an option, it will be a way of life. The options will be Google's cloud, Amazon's cloud, Apple's cloud, Microsoft's cloud, etc...

        So, building trust in one's cloud (versus the competitors' clouds) is important to each company involved. If you think otherwise, you're not thinking broadly enough.
        BIGELLOW
    • RE: Backupify capitalizes on Gmail outage, then blows up

      @mike2k :)
      www.awwgame.com
      lariosshow
  • RE: Backupify capitalizes on Gmail outage, then blows up

    Larry,
    First of all, this was actually just routine maintenance that hit a glitch. We put the site in maintenance mode on a regular basis, like any other major web app. I think you are overplaying the significance here.

    Secondly, how can you use Spanning to backup Gmail when they don't support Gmail?

    Regards,
    Rob May
    CEO
    Backupify
    rob_may
    • RE: Backupify capitalizes on Gmail outage, then blows up

      @rob_may
      Agree
      Spanning FAQ;
      h-t-t-p-s://spanningbackup.com/faq
      Q: Does Spanning Backup back up email?
      A: No. Google already offers excellent email backup as part of Postini Services. We don't plan on duplicating that functionality unless there's a clear need for something that Google doesn't provide.
      choyongpil
      • RE: Backupify capitalizes on Gmail outage, then blows up

        @choyongpil I do not believe postini actually backs up old data, it only archives data that passes through the system after it has been setup for the domain. it seems to be more of an e-discovery tool
        alexmacmo
    • RE: Backupify capitalizes on Gmail outage, then blows up

      @rob_may
      Your users appreciate your response to this posting, but if you are not a normal reader on this site, you need to understand the "regular" posters have very strong opinions about certain companies and their products and regardless of what you or anyone else does, their mind was made up before there was an issue.

      Many of the blog posts on this site are to inform users of problems, be they regular, intermittent, intended, or accidental. And they always are written by someone who doesn't care for the product in question. so each post about an "issue" is always read as an attack on that "flaw"

      Please don't take it too personal, but again we appreciate you taking the time to reply with factual information.

      (ZdNet has gone to extremely opinionated posting vs. useful reporting, with "editor's" making posts and no one "editing" anything. This site is not to be confused with any other unbiased website, the posters post about what they are concerned with, be it poking fun at others misfortune, of putting huge neon signs over their favorites new advances.)

      I read posts here, because I have not found a better place that provides as useful of an email newsletter about new articles. This is also why I only read an article once, occasionally reply, and never come back to the post again.
      aiellenon
    • RE: Backupify capitalizes on Gmail outage, then blows up

      @rob_may

      I don't trust the cloud because as everything IT, it is man made and humans make mistakes.

      I supplement with the cloud but do not put all my faith on it.
      czorrilla
    • Backupify STILL not working, 15 days later

      @ Rob May:<br>Please explain why this outage at Backupify, which you describe as "routine", is still a problem a full 15 DAYS AFTER YOUR POST.<br><br>As of Mar 23, Backupify is still not working for many accounts that signed up 3 weeks ago. Strange, but there's no post from you (Rob) on Backupify blog about this, and no status update since March 8.
      jameshuff
  • Well...DUH...

    Both Google and Backupify are running linux...what do you expect?
    SonofaSailor
    • RE: Backupify capitalizes on Gmail outage, then blows up

      @SonofaSailor
      Your point is what?
      daikon
  • RE: Backupify capitalizes on Gmail outage, then blows up

    @ Rob May. note how you were ignored. these people will beleive what they want
    dariquew@...
  • RE: Backupify capitalizes on Gmail outage, then blows up

    Bank deposits are guaranteed. What guarantee does Gmail make?

    There you go.

    Trust your data to someone who guarantees uptime, and who guarantees your data.
    bb_apptix