Bank of America check card data compromised
Summary: Bank of America says that some of the information from its check cards have been compromised.In a letter to customers--I was one of them--Bank of America said:We have learned that information from certain Bank of America Check Cards may have been compromised.
Bank of America says that some of the information from its check cards have been compromised.
In a letter to customers--I was one of them--Bank of America said:
We have learned that information from certain Bank of America Check Cards may have been compromised. Your Check Card number may have been part of this compromise. To ensure that your privacy is protected to the best of our ability we have taken the following steps:
- As a measure of added security we have issued you a replacement Bank of America check Card. It is included with this letter.
- Your old card will be closed within 30-days of this letter.
- We will monitor activity on your Bank of America account; if we detect any suspicious transactions we will notify you immediately.
From there, Bank of America tells you to activate the new card, check recurring payments and destroy the old card. And last but not least monitor your account.
Bank of America closes with "we understand that some of these steps may pose an inconvenience to you" and the bank says it "is working hard to keep your financial information secure."
I'll call to see how many other card numbers were compromised beyond mine. One annoyance: After you activate your card Bank of America pitches you on a privacy protection service. That's a bit tacky given that Bank of America compromised your data in the first place.
Update: A Bank of America spokeswoman wouldn't put a figure on how many accounts may have been compromised. She did say the following:
This was not a breach of the bank's systems. Sometimes we are notified by the card associations. If a card is compromised at third party we notify the customer and replace the card.
The spokeswoman wouldn't disclose the third party where the breach occurred.
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Talkback
Sue 'em.
I Agree...
Hold on to your lawyers for a sec.
You're correct Frog,
You're correct Frog +1
EMAIL
An e-mail that purports to be from 'Bank of America' is being sent to personnel stating "Your card is about to expire" and requesting that all users click on link to "Login here". This e-mail is NOT from Bank of America and should be ignored. This is an attempt by unscrupulous persons to steal account information.
RE: Bank of America check card data compromised
Me too.
used? UPS?
Incidentally, 1800flowers.com refunded the money on one
transaction, but fought me on the second transaction. A
1800flowers.com rep actually called about the first
transaction (the one that was refunded), which was my first
indication that my check card had been compromised.
AFAIK, the resolution of the second charge is still pending.
How ridiculous is that?
RE: Bank of America check card data compromised
JT
http://www.Privacy-Center.net
So, what was wrong at wachovia?
RE: Bank of America check card data compromised
Still a huge PITA
My money was unavailable to me until the transactions
actually posted, due to the funds being placed on hold by
merchants used by these cyber criminals. Since this
occurred on a Friday, I was broke all weekend!
I should note that this was AFTER the BofA fraud
department had flagged the transactions and notified me
my card had been compromised.
Wells Fargo at least made it a bit less of a PITA...
One practical defense
RE: Bank of America check card data compromised
RE: Bank of America check card data compromised
According to TFA, BoA's system was not breached
http://talkback.zdnet.com/5208-12691-0.html?forumID=1&threadID=45392&messageID=838312&start=-9958
Because we all know: Wireless and Retail Do Not Mix! (Right George?)
-Mike
New Wells Fargo "benefit"?
I am writing a letter back to the VP of customer service at Wells Fargo telling them I am canceling my accounts because of the gold-plated invitation they are giving to identity thieves. At least with the previous terms, my exposure was limited to $500/day.
The terrible thing about debit card theft is that 1) Debit cards are not protected by the same rules as credit cards. You are required to PROVE that YOU did not withdraw the money. This proof is often much harder than you think.
2) Your money is GONE until you can satisfy the bank that you were not at fault. At least with credit cards, when you file a protest the charge is suspended until the matter is resolved. 3) Few states have consumer protection laws covering identity theft and bank fraud. There isn't anyone left at the federal or state level willing to help you out if you have been defrauded or mistreated by a bank.
I firmly believe what Dave Ramsey has been saying for years: credit and debit cards pose a far greater danger to your personal finances than any perceived "benefit". Buying ANYTHING on plastic other than emergency medical or travel assistance is a huge mistake. Having a debit card with easy access to your account is not a convenience, it is a risk, and a big one.
RE: Bank of America check card data compromised
Oh...it ain't just them...
When traveling through Canada last fall our MasterCard dropped dead after using it for just short of 2 days. When we actually managed to get a hold of someone at MC they blithly replied "It's a security thing, you didn't tell US you were leaving the country". When we asked they fix it we were told "It's late on a Friday and the person who can authorize that has left for the day, call back on Monday". After the ozone diffused and the thunder subsided, my wife can have a temper at times, the supervisor agreed to turn the card back on. But maybe it wasn't my wife who did it...perhaps they could hear me in the background saying where they could put their card.