Between the Lines

Larry Dignan, Andrew Nusca and Rachel King
Home / News & Blogs / Between the Lines

BMC acquires Aeroprise, bolsters mobile helpdesk efforts

By | July 7, 2011, 5:41am PDT

Summary: BMC Software is acquiring Aeroprise, a partner that built the most widely adopted mobile application for Remedy IT service management software.

BMC Software on Thursday said it was acquiring Aeroprise, a partner that built the most widely adopted mobile application for Remedy IT service management software.

The acquisition is a bit of a no-brainer for BMC. BMC’s Remedy software is widely adopted and delivered both on-demand and on-premise. The mobility part of the equation will also become increasingly important. Aeroprise specialized in applications that allow IT staff to monitor operations from multiple devices.

Aeroprise’s software will become BMC Mobility for IT Service Management. BMC’s Remedy software will now have support for Apple’s iPhone and iPad, RIM’s BlackBerry, Android and Windows Mobile devices. BMC’s Mobility software will be preconfigured with applications for service desk, change, asset, service catalog and request management.

Terms of the deal weren’t disclosed.

Kick off your day with ZDNet's daily e-mail newsletter. It's the freshest tech news and opinion, served hot. Get it.

More from “Between the Lines”

Topics

Software, BMC Software Inc., Mobile, Help Desk, Remedy Corp., Aeroprise, It Management, It service Management, Larry Dignan

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.

Disclosure

Larry Dignan

Larry Dignan has nothing to disclose. He doesn’t hold investments in the technology companies he covers.

Biography

Larry Dignan

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic. He was most recently Executive Editor of News and Blogs at ZDNet. Prior to that he was executive news editor at eWeek and news editor at Baseline. He also served as the East Coast news editor and finance editor at CNET News.com. Larry has covered the technology and financial services industry since 1995, publishing articles in WallStreetWeek.com, Inter@ctive Week, The New York Times, and Financial Planning magazine. He's a graduate of the Columbia School of Journalism and the University of Delaware.

For daily updates, follow Larry on Twitter.

Talkback - Tell Us What You Think

Formatting +
BB Codes - Note: HTML is not supported in forums
  • [b] Bold [/b]
  • [i] Italic [/i]
  • [u] Underline [/u]
  • [s] Strikethrough [/s]
  • [q] "Quote" [/q]
  • [ol][*] 1. Ordered List [/ol]
  • [ul][*] · Unordered List [/ul]
  • [pre] Preformat [/pre]
  • [quote] "Blockquote" [/quote]

The best of ZDNet, delivered

ZDNet Newsletters

Get the best of ZDNet delivered straight to your inbox

Facebook Activity

Blog Roll

Blog Archive

White Papers, Webcasts, & Resources