Box steps up IT admin features, launches enterprise license agreements

Box steps up IT admin features, launches enterprise license agreements

Summary: Box has focused on its user interface with its recent updates, but now is focusing on the other side of the equation---technology management.

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TOPICS: VMware
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Cloud storage player Box has rolled out an enterprise license agreement and a bevy of enterprise management features to keep IT admins happy.

Box has focused on its user interface with its recent updates, but now is focusing on the other side of the equation---technology management. In a nutshell, Box's features provide one view of the enterprise content stored in the company's service.

The enterprise features as a bevy of corporate tech players such as Citrix and VMware eye Box's turf. Established vendors are increasingly offering storage as an add-on to existing services. These vendors are pitching better IT management tools and note that consumer-based efforts (SkyDrive, Google Drive, iCloud and Dropbox) aren't enterprise friendly.

Box is trying to play the consumer and enterprise sides equally.

"Our secret sauce is a great user experience and IT control," said Whitney Tidmarsh-Bouck, general manager of Box's enterprise unit. She noted that VMware, a partner, briefed Box on its plans, dubbed Octopus. The difference between Octopus and Box is that VMware's tools run within its environment and may seem disjointed to the user.

Box, which has more than 120,000 businesses in the fold, has been stepping up its enterprise game. The company has added Lennar Corp. and Webcore Builders to its base as well as Allergan. Those customers show how Box is hitting verticals.

Among the key changes, which are rolling out in a beta.

  • The company introduced an enterprise license agreement. That move doesn't sound like a huge deal, but for corporations trying to track down a bevy of accounts on credit cards it's helpful. The enterprise license agreement also provides predictable pricing over time.
  • Box launched a new admin console and enterprise search tools. Box Enterprise admins can see folder and file access in one pane. Search shows where and how files are shared inside a company.

  • New mobile security tools. Admins can apply passcode locks and new permission schemes in Android devices and iOS tools are on deck.
  • Support for multiple email domains. Box accounts can be created for more than one domain. That feature is critical for larger companies.
  • Archiving and e-discovery tools. Archiving additions are designed for regulated industries so they can track comments, tasks and sharing files.

Topic: VMware

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  • What Enterprises Need

    At least where I'm at we have many people in the legal and law enforcement profession. What we need are cloud services that are certified with state and federal laws such as CJIS and HIPAA. Would you like some company who is a vendor keeping their credit card numbers out on some of these public web sites just because it is "convenient"? How about your arrest record, traffic tickets, photos, home address and even your medical records out on one of these sites? Sites like Google tell you that they scan every single upload electronically and many are scanned by real live employees. Doesn't this violate HIPAA and other laws? We have applications that cannot be seen by anyone encluding the employees of these services.

    At least Box is HIPAA-certified and it looks like, through our proposed contract they will also be CJIS-certified. That is something Google has said is impossible for a cloud provider even though at least three services are known to be CJIS-certified.

    This is what is meant by "enterprise-friendly" and is above any enterprise management conveniences. Do YOU know where your critical information is and who is looking at it? Do you read the Terms of Service carefully?
    hforman@...