Can an airline exec run Red Hat? You'd be surprised
Summary: When former Delta Airlines chief operating officer James Whitehurst takes over as CEO of Red Hat on New Year's Day he'll face the worst kind of doubters--the quiet ones. But Whitehurst could very well take Red Hat to the next level.
Aside from the blogosphere (Techmeme), you won't hear much questioning about the choice of Whitehurst. Perusing the Wall Street research you get the following:
- "Red Hat wanted a person with no ingrained beliefs about how software should be created and sold," said Steven Ashley, an analyst at Robert Baird.
- "As with all CEO conversions, there are likely to be a series of derivative personnel changes at Red Hat over the next 12 months: Red Hat's EVP of Worldwide Sales is a relative of Mr. Szulik, for example. Regardless, the change should unsettle the status quo at Red Hat, potentially reinvigorating the firm," said Jeffries analyst Katherine Egbert.
No analyst is going to question the Whitehurst move amid a great third quarter.
But the Linux community will wonder if Whitehurst is one of them. Rivals may pooh pooh that fact that a fly boy is running Red Hat. There will be some upheaval--as there always is when a new CEO takes over.
In the end though don't be surprised if Whitehurst shines. Here's why:
Matthew Szulik: Szulik isn't going to hand Red Hat over to just anyone. At some level, you have to trust Szulik's choice. After all, Szulik has made a lot of great choices over the last nine years. Besides who would have thought that selling free software would actually turn out to be a good business?
There's precedent for outsiders to do well. Before we pooh pooh Whitehurst we should remember Lou Gerstner. Remember him? Oh yeah, he's the guy that transformed IBM into a services juggernaut. The funny part of the story: Before IBM Gerstner was CEO of RJR Nabisco. Before RJR Gerstner was at American Express. What did Gerstner know about mainframes? Probably nothing, which was the point of the hire in the first place.
Corporations on many levels all look alike. Let's face it Red Hat isn't some little startup trying to convert people to Linux anymore. It's a well run business selling to big corporations. Red Hat also plans to own half of the worldwide server market by 2015. To hit that goal Red Hat needs scale. In that regard, Whitehurst is well schooled. He has helped run a massive business in the most cutthroat industries in the world (airlines). In the end you sell stuff: Widgets, airline services, laundry detergent and software. It all looks alike after a while.
On Red Hat's earnings conference call Szulik noted:
Jim joins Red Hat after most recently serving as Chief Operating Officer of Delta Airlines, a company with over $17 billion in revenue and approximately 55,000 employees. Jim played an important role in the financial and operational restructuring at Delta Airlines. Prior, Jim was a partner at The Boston Consulting Group and the combination of work experiences, operational and strategic in deploying technology and processes to improve operating performance and efficiency while boosting customer service across the enterprise, is highly relevant to Red Hat’s future. For me, I wanted to find an executive with an open mind and an unencumbered historical perspective.
That's a long winded way to say scale matters. And Whitehurst knows scale.
Whitehurst has a geek streak. On last night's earnings conference call Szulik noted:
As we went through the recruiting process, we did interview a number of people that I am sure are familiar to this audience listening from the technology industry and what we encountered, of course, was in many cases a lack of understanding of open source software development, a lack of understanding of our model. And as importantly for me, the open mindedness that would come to both the creation of new economic models and contemporary thinking as it relates to software development.
In my first meeting with Jim Whitehurst, we discussed the four Linux distributions that he was running on his home personal network. He was running Fedora Core 6 and Fedora Core 7 at home. He was running Slackware at home and he was an experienced software developer up until the time that he was at BCG (Boston Consulting Group). So we are getting a technically savvy executive who happens to have strong operational, financial, and strategic skills and it was in my view that in comparison to his peers that were finalists for the job, that he stood head and shoulders above, in light of all of the qualities that we were looking for in my successor.
Do these aforementioned items eliminate my doubts about Whitehurst? Not completely. But there are enough positive factors for me to be cautiously optimistic about the fly guy.
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Talkback
Goodbye customer service...
Customer Service?
re: Customer Service?
http://www.cioinsight.com/slideshow/0,1206,pg=0&s=304&a=220172,00.asp
Actually...
Running Linux like an airline
- All your cron jobs will run late.
- Your data buffers will write, then sit for hours before being committed to disk for no apparent reason.
- You will be arrested by TSA for ignoring warning messages.
- You will have to fasten your safety belt during boot up and shut down.
- You will get booted out of your user session because the CPU has been overbooked.
- Packets routed through New York will back up the entire internet for hours.
- You will create a new folder only to find other people have already stuffed it full of crap.
- Your computer will play an annoying video before you start work that explains how to exit the operating system.
- You won't be able to use your computer and cell phone at the same time.
One point to make
A great manager...
Partly true
Naw...
But they do have to learn the tech...
There are way too many pure money/marketing types in the business world. The most important part of a CEO's job is to make sure his salespeople have something to sell that's worth buying so that his stockholders can make money on something besides short-term speculation.
Or...
I Agree, with an average person
Then there are the ones who do not need to understand how something works, just what the end purpose of the product should do, and does it do it.
These are the ones who surround themselves with trusted and knowledgable people who do understand, with his job to manage them and see that the software continues to do what it was designed to do, while seeing who is BS's him and who is delivering.
From travel to computers
I'm honestly hoping this doesn't happen to Red Hat. This article did go quite a ways to alleviating my personal qualms, whatever weight that actually carries. :)
Short sighted RedHat
At these prices how will RedHat expertise spread in the tech community? How will RedHat expertise ever spread to small and medium sized companies? At the moment only big company sponsored candidates can afford to take these test.
RedHat needs and army of RedHat savvy techs to compete with Microsoft but short sightedness defeats this. I am hoping this new leader will change this direction.
what a whinner!
You keep spreading FUD and refuse to invest in the OSS future, forgeting that freedom is not free and that's true for software too!
If you are unfamiliar with Linux or Unix, it will cost more.
The alternative is to gain experience through running Unix or Linux systems (I have run several, both Commercial flavors of Unix and Linux) and only the commands and syntax may very, but you can largely go from one to another without too much pain in my experience (same with going from Linux or Unix to Windows) or reading books and experimenting. There may be too much emphasis in getting certifications over having the experience which allows one to transition from one platform or distribution to another with minimal pain.
James Whitehurst will take the stock sky high!
Jim Whitehurst is the right guy