Customer names, phone numbers leaked in HP v. Oracle

Customer names, phone numbers leaked in HP v. Oracle

Summary: As HP builds its case against Oracle over the Itanium platform, it has published more than 100 Oracle customer complaints -- with contact information and all.

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TOPICS: Oracle
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It's been a haphazard week for the security of personal data with major leaks at LinkedIn and now Last.fm.

You can add some probably now-unhappy Oracle customers to that list thanks to some legal documents that have popped up in the hardware giant's legal battle against Hewlett-Packard going on right now.

As reported by Wired, Oracle received "hundreds of complaints" from customers after the Redwood Shores, Calif.-based company announced it would be discontinuing support for the Itanium processor, making a lot of HP databases rather useless. In a nutshell, that's what started this whole lawsuit in the first place last June.

But now, those customers might regret their inquiries for the sole reason that their contact information, including names, email addresses and phone numbers, is included in HP's repertoire of evidence. Thus, they can all be found online and available to the public.

Presumably, a lot of these requests are probably coming from business sources and customers, thus they probably don't include a lot of home addresses and personal cell phone numbers. So perhaps one could argue a lot of this information is already available to the public, but now you can just deduce who is (or was) an Oracle customer using an HP server running on Itanium.

Nevertheless, no one likes it when their contact information is leaked anyway, so there are bound to be some unhappy clients right now.

The case is currently being tried at the Superior Court of the State of California in Santa Clara.

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Topic: Oracle

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  • "now-unhappy Oracle customers"

    Why would customers be upset with Oracle about this disclosure? HP discovered the documents in HP's lawsuit. HP, in yet another move which makes you wonder who ties their shoes for them, decided that it would be a good idea to release all of these names, comments and contact information without requesting that the contact information, names and companies be redacted. HP outed the customers.
    AdamS12
  • Oracle is not looking good not just here

    If the customers were upset before... Oh boy. Oracle is entirely responsible by action or inaction to not support or not support their customers. Lawsuit after lawsuit and needlessly stirring stink. The shareholders *should not* be aware the company is taking unmm actions that are not effective. That is the big picture, stock rises and falls with confidence in management and that is hard to manage. Customers are easy they provide the pay$$$. Activity that undermines customers and shareholder confidence is bad. HP is stuck in the middle oh yes they understand what is up and they are ready to out everything no doubt.
    Altotus