Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

Dell talks up R&D, but effort a work in progress

By | November 16, 2011, 3:37am PST

Summary: Dell’s message is that the company can innovate and be more of a key partner in enterprise IT. For now, Dell’s messaging hasn’t caught up to its R&D spending.

Dell CEO Michael Dell is working hard to position the company as more than just a PC vendor. In fact, Dell is pushing the company upstream so much he’s willing to walk away from low-margin PC deals and spend more on research and development.

The catch is that Dell’s talk hasn’t caught up to his R&D spending as a percentage of revenue. Here’s what Dell said on the company’s third quarter earnings conference call.

Our improved profitability and cash flow have enabled us to move forward with strategic investments both organic and inorganic. Innovation in both hardware and software is fueling our new product pipeline. We’re now investing in R&D at an annual run rate approaching a billion dollars. Dell now has 5,000 patents granted for pending around the world and has over 20 R&D (centers) globally. We’ve made five acquisitions since the beginning of this year. This is enhancing our capability as an enterprise solutions provider with a focus on server, storage, networking and security.

That phrase “solutions provider” came up frequently. Dell even walked away from $2 billion in PC deals because they didn’t fit the company’s broader strategy to move upstream to higher-end IT partnerships. In other words, Dell let HP off the hook amid its rival’s uncertainty so it can focus on servers, storage, networking, services and software as a service.

Related: Dell tackling hard drive shortage; affirms plan is ‘adaptable’ | Dell’s Q3, outlook a mixed bag amid weak demand, hard drive shortage

Dell’s message is that the company can innovate and be more of a key partner in enterprise IT. For now, Dell’s messaging hasn’t caught up to its R&D spending.

CEO Dell touted a $1 billion annual run rate in R&D spending. Dell’s annual sales for fiscal 2012 ending Jan. 30 should come in about $62.5 billion. At its annual run rate, R&D will be 1.6 percent of revenue. For respectability, Dell needs to hit 3 percent perhaps.

For the nine months ended Oct. 31, Dell’s R&D spending was $620 million, up 26 percent from the same time frame a year ago. On $46 billion in sales, Dell’s R&D spend to date is 1.3 percent.

In other words, Dell’s R&D spending is headed up, but still within historical norms in recent years.

Dell is making progress but has more to go. To wit:

  • For the year ending Jan. 28, 2011, Dell reported R&D spending of $661 million, or 1 percent of revenue.
  • For fiscal 2010, R&D spending was $624 million, or 1.2 percent of revenue.
  • For fiscal 2009, Dell’s R&D spending was $665 million, or 1.1 percent of revenue.
  • For fiscal 2008, Dell spent $610 million, or 1 percent of revenue, on R&D.
  • For fiscal 2007, Dell spent $498 million, or 0.9 percent of revenue, on R&D.

Simply put, Dell is moving the needle on R&D, but it will take time to garner returns and change the perception that the company doesn’t innovate. Dell’s R&D spending—more in nine months of fiscal 2012 than entire years before—is a good start, but it’s just a beginning.

More on R&D and tech companies:

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Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.

Disclosure

Larry Dignan

Larry Dignan has nothing to disclose. He doesn’t hold investments in the technology companies he covers.

Biography

Larry Dignan

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic. He was most recently Executive Editor of News and Blogs at ZDNet. Prior to that he was executive news editor at eWeek and news editor at Baseline. He also served as the East Coast news editor and finance editor at CNET News.com. Larry has covered the technology and financial services industry since 1995, publishing articles in WallStreetWeek.com, Inter@ctive Week, The New York Times, and Financial Planning magazine. He's a graduate of the Columbia School of Journalism and the University of Delaware.

For daily updates, follow Larry on Twitter.

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RE: Dell talks up R&D, but effort a work in progress
lesterbauman 16th Nov
@itguy10 The main reason people think this that they buy the low end stuff that Dell is trying to walk away from. You get what you pay for in most cases.
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Geez, are all bloggers genetically incapable of handling metaphors? Your message seems to be that Dell is doing more talking than spending on R&D, and you quote numbers that show Dell spending less than you think it should on R&D. If so, to say "Dell's messaging hasn't caught up to its R&D spending" is completely wrong. That would mean that R&D spending is ahead of the message. That's what "catch up" means.
Dell has always made junk. They always will. Nothing will change that fact and consumers are waking up to this and shopping elsewhere.
@itguy10 The main reason people think this that they buy the low end stuff that Dell is trying to walk away from. You get what you pay for in most cases.

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