Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

Developer backlash begins: Is Apple powerful enough to dismiss it?

By | February 22, 2011, 4:30am PST

Summary: Let the backlash begin. If anyone thought that struggling newspaper and magazine publishers were the only ones who would be impacted by Apple’s new 30 percent policy on in-app subscriptions, think again. The rules are also hitting small developers - and at least one is mad as Hell and is taking Apple to the mat in [...]

Let the backlash begin.

If anyone thought that struggling newspaper and magazine publishers were the only ones who would be impacted by Apple’s new 30 percent policy on in-app subscriptions, think again. The rules are also hitting small developers - and at least one is mad as Hell and is taking Apple to the mat in the way that geeks know best: Its execs have penned an open letter to Apple. (Techmeme)

The company is called Readability, an online subscription site that splits the proceeds with the people who actually write the words that are being read. Of the fees, 70 percent go to the writers while Readability keeps 30 percent to reinvest in the ecosystem. And since the company built an iOS app that falls under the new subscription rules, that means that Apple wants 30 percent of Readability’s 30 percent cut.

I love how founding partner Richard Ziade acknowledges that his open letter was written in anger, noting that “Before we cool down and come to our senses, we might as well share how we’re feeling right now: we believe that your new policy smacks of greed.” On Friday, the company was notified that its app for iOS was rejected because it utilizes a system other than Apple’s In App Purchase API. Ziade writes:

Subscription apps like ours represent a tiny sliver of app sales that represent a tiny sliver of your revenue. You’ve achieved much of your success in hardware sales by cultivating an incredibly impressive app ecosystem. Every iPad or iPhone TV ad puts the apps developed by companies like ours front and center. It was a healthy and mutually beneficial dynamic: apps like ours get exposure and you get to show the world how these apps make your hardware shine. That’s why we’re a bit baffled here.

So what’s a company like Readability to do? Well, Ziade says it has little choice but to abandon the iOS app and focus its efforts on the Web - but not until laying a bit of guilt and some warnings on Apple.

Ziade warns Apple that staying on this track will only “discourage smaller ventures like ours to invest in iOS apps for our services.” But he also recognizes that Apple has every right to impose such a policy because it’s Apple’s hardware and Apple’s channel. Apple can do whatever it wants.

It’s hard to sympathize with Ziade because he wants Apple to bend its policies to accommodate Readability’s business model when, in fact, the one that may need to reconsider its current business strategy is Readability. If that model isn’t working in the channels that will produce the best results for the company, then maybe the company needs to revisit the model.

That doesn’t mean that I like Apple’s new policy. In fact, I think it’s Apple trying to take advantage of the fact that it’s pretty much the only player in tablet PCs today, milking every buck out of that segment of the business before competitors jump into the mix.

But can there be enough of a backlash to make Apple reconsider this approach? Certainly, the app developers are important to Apple - after all, look at how heavily the company talks (especially in TV commercials) about the significance of apps in the larger ecosystem. Still, I doubt that Apple would actually budge over one disgruntled developer. Apple is pretty strict with its policies and while it wouldn’t be unheard of for the company to reach out to Readability to resolve the matter, I wouldn’t hold my breath.

It’s Apple’s policy - and if guys like Ziade want to be in the Apple ecosystem, it will either have to do things the Apple way or head straight for the highway.

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Sam has been a technology and business blogger for more than 18 years.

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Sam Diaz

Sam Diaz has nothing to disclose.

Biography

Sam Diaz

Sam has been a technology and business blogger, reporter and editor at ZDNet, the Washington Post, San Jose Mercury News and Fresno Bee for more than 18 years. He's a member of the National Association of Hispanic Journalists and a graduate of California State University, Fresno.

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RE: Developer backlash begins: Is Apple powerful enough to dismiss it?
non-biased 1st Mar 2011
@jeverettk In a word, no.
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I think
bobiroc 22nd Feb 2011
Apple is a greedy and unreasonable company. Apple deserves a cut of course but 30%? Maybe 5% - 10%. Every time I hear about how Apple is great because they are so profitable I have to think why that is. Here is why because they extract every dime they can out of their consumers and developers because they have a huge ego and are money hungry. 30% is a bit unreasonable for a subscription that Apple is not providing the content don't ya think?
@bobiroc

Until late last year, Amazon took 70% and gave publishers 30%. Where was your outrage then?

http://techcrunch.com/2010/11/08/amazon-allows-kindle-magazine-and-newspaper-publishers-to-take-70-percent-of-revenue/
@msalzberg

Then the same thing applies to Amazon. It honestly cannot cost them that much to be a host for the information that others provide.
@msalzberg
Two wrongs don't make a right! Both of them are milking every dime for a very very small part of their revenue. Lets hope Google, Microsoft, and RIM see this and go the other direction.
@msalzberg
Anyone buying from Amazon is a moron to begin with as the prices are crazy high. Always compare and Amazon will always be at the high end so it if you use the web and take 10 minutes to search you wouldn't be on amazon anyways same with apple products and app store. Why would you buy a limited apple product then a high priced app version when its usally free for any other platform and so many less exspensive much more capable phones. The fix is easy for the company...dump apple all together and code for android and windows phones and dont get raped by apple.
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So ummm....
oncall 22nd Feb 2011
@Fletchguy

What you are saying is it's better to work for free than to get paid but have to give Apple 30%? I'll tell ya that sounds like a fine deal to me. I mean I surely won't begrudge parting with a buck or two for a decent app, but I love free apps as much as the next guy.
from the article: "Of the fees, 70 percent go to the writers while Readability keeps 30 percent..."
@frgough@...

Did you read the article? Readability used the 30% they charge for the Development and Maintenance of the App while providing the content. Apple does non of this and all they are doing is putting the App up on iTunes and allowing it to be on their iOS device which they charge separate fees for.
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@bobiroc
fr_gough 22nd Feb 2011
Yeah, I read that part. I simply assumed you were intelligent enough to realize that Apple also has to pay for its infrastructure. But perhaps I made a mistake and you actually think it's all run by elves and powered by pixie dust.
@frgough@...

"Yeah, I read that part. I simply assumed you were intelligent enough to realize that Apple also has to pay for its infrastructure. But perhaps I made a mistake and you actually think it's all run by elves and powered by pixie dust."

Are you intelligent enough to realize that Apple charges fees to people/companies that want to develop an app for iOS and they also charge a percentage of the app cost each time it is sold on iTunes?
@bobiroc

I don't really have a problem with Apple choosing to charge 30% even though it is kind of a ridiculous number. I don't really have a problem with them asking that content be the same price inside the apple ecosystem as outside.

But I DO have a problem with them trying to do both at the same time. It puts an "Apple Tax" on a company's entire product line, whether it is bought within the Apple ecosystem or not. THAT should be fought as hard as the developers and companies can possibly fight it.
@SlithyTove It is simple really... just don't provide inApp purchases. Duh. Make it work from a web site and force users to go navigate to it on their own if you don't want to pay the Apple tax to use inApp purchases.
However, Recognize that Apple is trying to make sure it gets paid on an ongoing basis so it can afford to sell the iOS devices at a cut rate in order to draw more people in to buy more apps and subscriptions.

Makes a lot of sense to me, lower device cost = bigger marketshare and if you get 30% of all app sales...the devices can be much lower in price.
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1984 called, they want their dictator back.


Jobs needs an ego deflation. Maybe once he has moved on, Apple can return to being a respectable company again. But for right now. I do not own any Apple iToys and refuse to buy any first hand, and Apple software was removed from my systems a long time ago, even the wretched Quicktime has gotten the ban hammer.
@Cylon Centurion 0005

Always glad to read an unbiased opinion like yours, as the phrases "return to being a respectable company", "iToys", and "wretched Quicktime" attest.

Strange if you have no Apple products that you have such a strong second hand opinion of their matters.
@meelder

I have enought experience with them to know that my lifestyle does not agree with their walled garden Hell of an ecosystem. Developers are toys to Apple, and mean nothing to them judging by the way they treat them.
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With Apple, it's all about control
Dietrich T. Schmitz, ~ Your Linux Advocate 22nd Feb 2011
With Android, it's all about choice.

Android: brought to you by Linux.
Choice is goooood....
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Really?
Tigertank 22nd Feb 2011
@Dietrich T. Schmitz, Your Linux Advocate
Weren't you just advocating the other day that Android users stay within the confines of the Android App garden to avoid getting ravaged by the viruses starting to appear on the Android platform?

Choice is great, until the choice is between Apps that work safely and Apps that lead to malware. Some choice.
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Another one who doesn't get it.
Dietrich T. Schmitz, ~ Your Linux Advocate 22nd Feb 2011
@Tigertank

Bueller?
@Tigertank I was just reflecting back to those same comments. It's funny how those that have gone on and on about the great Android advantage being you can get apps anywhere also think it's best to stay in Google's little garden.
@Dietrich T. Schmitz, Your Linux Advocate - iOS: FreeBSD with copyrighted bits from NeXT in the GUI added.

And choice is good - until those offering the choice manipulate things for their sole benefit.
@Dietrich T. Schmitz, Your Linux Advocate

If its all about choice how come Google doesn't open source its search algorithms and all the other bits that help earn it revenue?
@holycow_z How us their search engine being closed stopping you from having choice? You have Bing for instance and they get Google's results without the engine code just fine.
@storm14k To use your arguement, how is Apple's closed ecosystem stopping you from having choice? You have WP7, RIM, Nokia and Android?
@Dietrich T. Schmitz, Your Linux Advocate I thought that Android was a Google product. And Google has privacy issues out the wazoo.
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And that is from me, an Apple fanboy.

Apple does need to charge to recoup their costs and make a profit. While 30% of cheap subscription costing $0.99 would be fair and cover costs, credit card fees, etc, you can't apply 30% to a subscription of $9.99.

A tiered system would be better. 30% of the first dollar. 15% of the second. 10% of the third and 5% of and above $4
@thofts

See that would make a bit more sense too. These publications are trying to deliver information to people in the new digital medium and paper magazines and newspapers are starting to fade away because of the costs. Then you have companies like Apple and apparently Amazon trying to squeeze ever cent out of them without justifying the actual costs that Apple has to endure for being a host for that publication which is probably very minimal. I say that because they do not provide the WiFi or Cell network to deliver the data do they? They provide the app in iTunes and that's about it.
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You know what?
oncall 22nd Feb 2011
@bobiroc

Any content provider that thinks Amazon's or Apple's 30% is entirely unreasonable for the ecosystems these two companies have built, at significant financial risk to themselves I might add, is absolutely free to go out and drop a few million/billion trying to build their own. After having done so we can ask these providers what they now think their efforts were worth. Probably a touch more than 30% I'd wager.
@oncall

You know what, I just finished building a web store using Zen Cart, and am using Authorize.net for my credit card processing which charges me $20 per month, plus a small, per transaction fee so don't give me this millions and billions crap about Apple's ecosystem. I did this by myself in about 10 hours time, testing included!
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You keep us posted on your sales
oncall 22nd Feb 2011
@omdguy

From your $20 store. Money well spent I'm sure.

P.S. I love the Zen Cart self help guide to protecting your site from malicious attacks, very professional.
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@omdguy

The Zen Cart "Simply soap" web site, and I'm tempted to buy some soap, or the fact that you think a $20 online cart from someone in Klamath Falls OR is the equivalent of a virtual store that puts your app front page on a few hundred million computers and hand-held devices.
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A tiered system
oncall 22nd Feb 2011
@thofts

Would be very advantageous to the big content providers, the little providers would scream bloody murder.
@thofts - agreed. Apple still gets its profits and the developer can more quickly recoup the its own costs.
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Here's a test
wolf_z 22nd Feb 2011
Simply substitute the word "Microsoft" for "Apple".

Still feel Apple can do anything it wants with its tablet monopoly?
@wolf_z

Or replace "Readability" with "Netflix". I think the tone of this article would have changed pretty fast.
The article seems almost angry by the fact that a small company like Ziade would dare to stand up to Apple. I guess Apple has been an underdog for so long that as soon as they gain some power people who support them want to see them push other companies around in a display of machismo.
The article spends so much time belittling Ziade that it barely stops to consider its complaint.

In the end, the whole thing just seems so clumsy and unnecessary. Did there need to be a conflict between developers and Apple? Will anything positive come out of all of this? Anything at all?
@Theli While I don't necessarily agree with the 30% figure they do need to get paid. Unfortunately most commenters on this topic just oversimplify the whole thing into Apple is bad with no consideration of what it actually costs them. Most of the subscription apps are free to begin with. The developers are riding on the back of the ecosystem that Apple created without any compensation. Apple at a minimum is providing a place where the developers can distribute their app and if there are in app purchases they are processing those for them as well. They are not getting a cut of those purchases but that never seemed to be a problem for everyone. It's only an issue when they want a cut of subscriptions. Does anybody honestly know what Apple has to provide/support for the subscriptions?
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I do sympathize with Ziade. He changes his business model by abandoning Apple. And this is the best way to vote on Jobs's "innovations".

I did not like Apple licensing before. Sure, if I use AppleStore, I need to pay for service. But why do I have to use AppleStore?!? Nowdays there is not a chance I will write anything for iGreed
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It's not just one disgruntled developer
General C# 22nd Feb 2011
Apple needs a reality check. However, there are too many people invested in the platform to show them how displeased we are with what they're doing. Do I blame Apple? Well yes, but I also blame every other tech company out there for not being able to compete with Apple. There is no real alternative to Apple. I mean for the first time in a long time I'm actually begging for Microsoft to create something to beat Apple. Maybe an Apple on it's backfoot would be a bit more humble. It's time for Apple to eat some humble apple pie.
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Don't tax you, don't tax me
Robert Hahn 22nd Feb 2011
Am I the only one who finds it ironic that the guy who is taking a 30% cut of the author's fee is complaining because someone now wants 30% of -his-?
@Robert Hahn

Yeah because the it clearly states that the 30% he is taking goes back into the "ecosystem" which means to me development on the application and maintenance and so on. Also it would seem that the 30% is costs of delivering the material through the app. Non of this is done by Apple so Apple wants 30% for doing basically nothing aside from hosting the App for download in the App store and for the "privilege" of being allowed on an Apple device.
managed by elves and run off pixie dust.

To quote that great show, Firefly: "Sir, I think there's a problem with your brain being missing."
  • Flagged
@frgough

Apple charges separate fees to allow app development for iOS and gets a percentage of each time the app is purchased so that is to cover that. The content of the app is not being hosted on Apple's servers, just the app itself.

So you can insult my intelligence if you want but I think it is you that has an issue with that.
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@bobiroc
fr_gough 22nd Feb 2011
Because, of course, we all know that adding the subscription functionality occurs by magic with Jobs muttering incantations in his office while surrounded by dancing elves and pixies.
@frgough

"Because, of course, we all know that adding the subscription functionality occurs by magic with Jobs muttering incantations in his office while surrounded by dancing elves and pixies."

Well Apple does advertise the iPad as Magical
@frgough
No wonder you didn't respond back to bobiroc, he basically had you eating your own Pixie and Fairy Dust argument. But I will add, that's not so "Revolutionary" or magical to do to a confirmed iCrAppleholic!
@Robert Hahn That's not what's happening here. Apple wants 30% of the total price. The publisher was already only collecting 30% for themselves. They are left with 0% profit after giving Apple 100% of their cut. That is, until they renegotiate ALL of their content agreements.
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Don't think this means much one way
James Quinn 22nd Feb 2011
or the other. "IF" it proves Apple is wrong Apple will adjust and still make money perhaps less but money none the less. If Apple is NOT being unreasonable then despite the whines Apple will continue might loose some developers and give some ammo to the haters but with that much money coming in from a new source seriously "Who cares!?!" In the end things will settle down and business will continue.

Pagan jim
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The app developers have made the Apple hardware very successful, they are biting the hand that feeds them - have they forgot that the software helps sell the hardware. They make good margins on their hardware and on app sales. If MS charged 30% for every program written for Windows it would be viewed as wrong. Why are Apple allowed to get away with this?
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Welcome to the NFL
Robert Hahn 22nd Feb 2011
Peace, man. Like, kumbaya. Food will be free after the revolution.
@jaseyb I wouldn't have a problem with MS taking a 30% cut of program that they distributed but of course they don't distribute much in the big picture. You also seem to have forgotten while Apple hardware has benefited from the developers and their apps, those developers have benefited from Apple creating the market for them in the first place.
@jeverettk In a word, no.

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