Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

Eric Schmidt's gang of four: Who will stumble first?

By | May 31, 2011, 6:53pm PDT

Google Executive Chairman Eric Schmidt outlined his “gang of four”—Google, Amazon, Apple and Facebook—with massive platforms, scale and global reach. The big question is whether these companies can continue to execute.

Speaking at the AllThingsD D9 conference Schmidt said the globe has “never had companies growing that fast at that scale.”

That growth “has not been possible before,” said Schmidt. Previous tech eras were ruled by one company—Microsoft and then IBM for that.

Schmidt omitted Microsoft from his list because it doesn’t drive the consumer market anymore and is largely an enterprise play. He gave props to Microsoft’s Xbox, but put the company in the Windows/Office box.

According to Schmidt the relationship between the gang of four components varies. For instance, Google partners with Apple on search and maps and competes on mobile operating systems. Google “tried very hard” to partner with Facebook as a way to improve search. Now Google wants to form an alternative to Facebook to produce better search results.

Amazon also falls in the partner and competitor depending on the market.

The kicker to this gang of four chat was that Schmidt expects one of the companies to stumble. The gang of four is too large to consolidate. It’s more likely that “one misses the mark,” said Schmidt, who added that the lifetime as a platform play is shorter. “Can each company maintain product excellence?”

That final question is notable. Among the gang of four, which company is most at risk to stumble? It’s quite possible that Google may be among those most likely to fumble as it wrestles with size and continuing to innovate. Thoughts?

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Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.

Disclosure

Larry Dignan

Larry Dignan has nothing to disclose. He doesn’t hold investments in the technology companies he covers.

Biography

Larry Dignan

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic. He was most recently Executive Editor of News and Blogs at ZDNet. Prior to that he was executive news editor at eWeek and news editor at Baseline. He also served as the East Coast news editor and finance editor at CNET News.com. Larry has covered the technology and financial services industry since 1995, publishing articles in WallStreetWeek.com, Inter@ctive Week, The New York Times, and Financial Planning magazine. He's a graduate of the Columbia School of Journalism and the University of Delaware.

For daily updates, follow Larry on Twitter.

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RE: Eric Schmidt's gang of four: Who will stumble first?
kidneyy 9th Oct
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Amazon, Google and Facebook are doing lots of dabbling outside of their original business and I think any one of these forays could easily collapse with them safely retreating into their original gig, which oddly enough are all services only. Apple on the other hand has the most to lose as their business is a tightly integrated array of hardware/software products and services. However I think Apple does the whole widget better than anyone. Their ability to roll out new products that seem to define popular consumer electronics markets with such ease, makes it extremely unlikely that they will fail in the foreseeable future. Apple is closing the era of the Personal Computer as we know it.
@CowLauncher
Essentially only mobile products, and Android is gaining/beating them depending on how you look at it.
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Or loosing.
Bruizer 1st Jun
@hoaxoner

If the game is to maximize your returns, Google is making almost nothing and Apple has 57% profit share of all handset sales.
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Huh?
jetsethi 31st May
Wow. Ommitting Microsoft. That's odd. Google is in direct competition with Microsoft, so is Apple. Facebook and MS collaborate. I say that makes it as much a part of the gang as Amazon.

Amazon feels like a strange choice since it doesn't really have its own product ( aside from Kindle ) to sell, while the others do.
@jetsethi
They directly compete with Apple through ebooks and emusic, and the latter is where Apple had their rebirth in the post Napster world. I would say Amazon qualifies. As for MS, I would say that they do too, but are slipping.
@jetsethi: Google compete with Microsoft in the Enterprise arena, not consumer arena. Which is what the article is about. Windows Phone anyone? Sure Windows 7 is popular but it doesn't win hearts and minds.

Has Microsoft ever been big in the consumer space? There's Xbox obviously and prior to the iPhone more people relied on Windows for their computing needs but to call Microsoft a "consumer" company is a stretch.

The Xbox is very much the exception here, they've always been most serious when it comes to businesses. More so than Apple (MAC OS X Server anyone?), who are going more and more for the consumer only space. They barely make an effort in the business/enterprise arena.

Amazon is an odd one. Right now they're a massive online retailer (with an eBook reader) but if Amazon's Cloud Drive takes off and when they release a tablet, this will change.

I don't see Apple or Google failing, they're too strong in their respective fields. Facebook is doing seriously well but all it's cookies are in the success of one website.

Amazon don't ave much experience in non-online retailer sales. I'd pick Amazon to fail, then Facebook.
@bradavon - How can you not call Microsoft a consumer company, are you high or just ignorant. Over 80% of the people at home surfing the net are using a Windows PC are they not consumers are we all enterprise useers, even at home, I don't think so. Without microsoft there is no Google, Facebook, Apple, Amazon, Intel and so on. Microsoft with its OS and marketshare is what holds everything together, even hardware companies rely on Microsoft if you want to buy components such as printers, monitors, mouse and keyboard, videocards, sound cards and so on, all of which are consumer products. You want to watch movies, listen to music, edit your videos and pictures? Guess what its all done by the consumer on their PC so explain to me how MS is not a consumer company. Consumers also buy Office, Windows and the variousother software they produce. If MS closed their eco system thru code in their OS like Apple does they would have a tight control into who could flourish in the net and software enviroment by who they allow into the system but because of their size and marketshare they would get into legal issues. Apple does not have such legal problems because their market share is not large enough to create a concern.
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josh92 Updated - 1st Jun
Google's business largely depends on search, when that goes Google could be in huge trouble, especially if it goes quickly and Google hasn't positioned itself so that it can transition to making money some other way.

Facebook could go down quickly as well. Just look how fast Myspace went the way of the dinosaur. Admittedly Facebook is far more pervasive and entrenched than Myspace, however, it is still a company that is vulnerable imho.

Apple is a strong company that continues to sell well and make products that consumers want, with high quality to boot, however, this is all dependent on Steve Jobs. When Steve Jobs dies, Apple may very well begin to languish and backslide again, just like Microsoft has continued to do since the departure of Bill Gates.

Amazon is probably the most secure. Although like the previous poster noted, it is also probably the least deserving to be on this list of the big four as it doesn't produce much of a product of its own and doesn't drive the industry or innovate much.
Is it Android or is it Chrome OS? Android is a platform that "Appifies" the net and this goes against Google's core business. Chrome OS centers perfectly to Google's interests. Likewise, Android does little to help Google's bottom line; this can be seen where AAPL is growing at > 3X the rate of GOOG and >2X that of AMZN.

So GOOG makes lots of money but it is basically on a single product line. They make obscen amounts on advertising, and like Microsoft, that allows GOOG to continue putting huge amounts of money in low revenue streams. Any disruptions of this stream could sink GOOG over-night.

AMZN is a unique company and I could see them making a play for a forked version of Android for tablets. AMZN could cut out GOOG almost completely. Both Bing and MapQuest have substantially better and more accurate maps. AMZN already hase media solved and don't need GOOG's offerings. They have huge server farms and could host email and other services. This is a gamble, however, for AMZN. Will the populous buy an non-Android but still Android platform? The payoffs for AMZN are potentially HUGE.

FB is the immediate threat to GOOG in the right here and now. GOOG is not really making any money off of Android so loosing it to AMZN has little impact. FB, however, is a real threat as people spend more time staying in the big city (FB) and less time traveling around the world (Internet). But FB could also be a fad that people tire of. It is cheap to move to a new city.

AAPL is the only one that is making a real physical product (OK AMZN has the Kindle). They are dependent on consistently re-inventing themselves. They have had a great track record for the last 10 years but that does not mean it will continue forever. The iPad has at least another 3 years of steam in it even if they mess it up. It could have another 10+ years if they play their cards right.
@Bruizer
If the lessons of Microsoft vs. Apple in the 80s and 90s has taught us anything, you do not need to sell hardware to achieve world status. Stop thinking that way.
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You are right...
Bruizer Updated - 1st Jun
@hoaxoner

The lessons of the 2000 are much better. Notice how Plays for Sure totally cleaned Apple's clock in music... Wait....

When will people stop being stupid by bringing up stupid analogies.

What the 80's and 90's taught us was you could still become the worlds most profitable tech company selling hardware.
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Gang of Five probably...
DonLi 31st May
Why not Google + Yahoo and possibly AOL team up? It may not be too late but waiting any longer would make things worse...
-- knowledge notebook
@DonLi

Dude, don't say that. The world would explode. Three crappy companies all rolled into one. No thanks.
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Eric Schmidt is clueless
hubivedder 31st May
No wonder Google kicked him to the kerb
@hubivedder You do know he's still with them, right?
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Delusional, arrogant Google
Tim Acheson 31st May
Google has lost touch with reality.

Most people consume most his so-called "gang of four" via a Windows PC.

Omitting MS is wishful thinking. Google has tried to take them on for years, but they're still #1 in those markets.

As for consumer technology, Kinect holds the official world record for the fastest-selling gadget of all time!

Google failing to face up to the supreme and rising power of MS for consumer markets is a critical weakness strategic error. The Xbox platform alone beats anything Google has, it's not just for games anymore.
@Tim Acheson But like Media Center , MS is not marketing it correctly. That combined with XBox is really cool stuff, it's easy to setup and work great. By freaky accidents I have 3 XBox machines. I have three TV's connect, we can watch any and all content around the house, MS just does not market that and I don't know why. You take that with the HUGE XBox population and you have a pretty slick tool. Zune is the same way, the software is far better than iTunes. the Zune holds up better than the iTouch/iPod...yet they did not market it well.
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@Tim Acheson Microsoft should do what Apple did and take their popular consumer product and name everything they do for consumers by it. (Xbox phone, Xbox Music Service).
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Maybe just 'X'
WilErz 1st Jun
@ Slurpdog

Xbox, Xphone, Xpad, Xtunes, Xpod, etc. wink Too severe a form of Apple copying for my taste, but funny if they did it.
I think its apple, for two reasons:

1. HUGE dependency on Steve Jobs, things can go wrong pretty fast, when he leave.
2. No long term customer lock-in, people change phones/tables, every 2 years, if sth goes wrong, the equation can change within 2 years.

Other have much deeper roots to stumble fast.

my 2 cents happy

Cheers.
@deep@... I agree. Apple won't be able to stem the flood of competing solutions and technologies. Apple is very much about class perception and it's figure-head, relying heavily on it's marketing machine. A few bad turn and they're Next to gone -- pun intended. Microsoft is well out of the discussion, boxed-in by Linux technologies in just about everything but Office -- think Custer. X360 will probably spin-off in the future due to Bill Gates inability to create a real division for gamers back in 2K. By 2020 post-Ballmer MS will probably be a very competent cloud computing company and Apple a former glory. If anything, Steve Jobs should find a figure-head successor and Bill Gates should come out -- swords wielding -- about the Intelligent Home, because that's where the storm is brewing! That's my two pennies... //S
@scallag

Boxed in by Linux tech? Where? Last I saw Windows was still selling, and Linux, well, still was huffing and puffing all by its little lonesome self.
@Cylon Centurion
Android is a Linux technology.
@hoaxoner

Android doesn't pose a threat to Windows or Microsoft in general in any area other than their mobile strategy.
@ scallag

Android is just software dumping to protect Google's dominant search position from Apple and Microsoft. It's a bit like Sun's OpenOffice manoeuvre.
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Google itself. They're the ones with the most failures. Bing has shown that their bottom line (Google Search) is vulnerable, "Privacy" isn't in their dictionary, ChromeOS is failing to make a splash with anyone, Android is a complete mess, they have no quarrels of "ripping the rug out" from underneath its users (H.264), and their shady as all Hell, thinking they own the web, and by extension any data you put there.
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Message has been deleted.
Economister Updated - 1st Jun
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Cylon Centurion Updated - 1st Jun
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Rama.NET Updated - 1st Jun
Google, Microsoft, Still the same ole story. Computers and software--Ultimate waste of time
Google so scared of Bing
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Facebook is a one trick pony that simply took advantage of News Corp's escalating bungling of MySpace, and already many of my 20something friends are tiring of its scamminess. Even now, Facebook still hasn't managed to match MySpace's feature set and user-friendliness for musicians, resulting in many, if not most of them having to create accounts on Bandcamp, Soundcloud, and such. This means that there is an opportunity for a more inclusive, next generation social networking site done right. Of course, it's the "done right" bit that trips up so many companies, big and small....
@JustCallMeBC The thing with that is that Facebook isn't for musicians so much as it is for the people. Isn't it musicians that are the ONLY real reason MySpace is still afloat?
The 'one trick pony' has one astonishingly large audience. Unmatched in fact. It's doubtful that 500 Million + people are just suddenly going to stop.
I would say it's Apple that'll falter. The 'magic' of Steve Jobs can only last as long as he's around.
@jetsethi Indeed, musicians are the ones mostly keeping MySpace afloat, but barely -- MySpace's bizarre series of redesigns only made it increasingly sluggish and awkward to use, and the common advice for musicians still using MySpace as their primary site is to stop doing that and move on.

MySpace was a two-trick pony that did very well for a while until its flaws and shortcomings allowed Facebook to successfully enter the market and supplant it. Facebook also has flaws and shortcomings that it seems slow or unable to deal with, indicating that they likely already maxed out their technical skills. They seem to be mostly focused on just setting up privacy-invading interlinks with other sites, and generally just coasting on momentum as MySpace did for a while....
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Because I love Apple products and business model, I wish Google would focus on enterprise. They already have the techy market in the palm of their hands. Apple needs to hug Facebook or create a world so compelling that people migrate over. This could mean buying and improving Twitter with iCloud and iTunes (iMedia). Imagine if Facebook and YouTube became obsolete with some new Twitter/iWorld hybird offering. On the hardware side they need something niche that bridges the smartphone, iPod and feature phone category. Maybe a flip screen device of some sort with a new kind of keyboard.
omitting microsoft......for 5 years google has tried everything from chrome OS to mail to google docs and they still cannot even manage 1 % of the business that microsoft controlls.
Microsoft on there part, have a very strong product range and if E3 predictions are to be true, the soon to be launched TV service to over 40 million Xbox users will mean they are the largest player in online enterntainment business. Add to it the strong relations they have with Amazon, Facebook and now they own Skype.....which means they now have the largest registered user base. Plus bing has succesfully manged to add meaningfull share of search market and currently stand just below 15%. This means microsoft is now google trying to eat into google's only source of revenue generation, which now is microsoft of search. Further, with strong relations with facebook, possibly the next google...microsoft is more safe than ever which google will never be. So my friend Eric, stop being Steve Jobs clone and try to live in the world in which technology, money and microsoft go together
I would say Google would be the most likely candidate to stumble. They already have had some goofs (no biggie), and they are basing their model on infrastructure (connected devices). I'm sure they are learning, but it will be interesting to see if they have or can, they are very arrogant if you base their "customer service" on their salesman and engineers.

I do know they need to work on their enterprise salesmanship and their ego of "we are right" and know your business. That has not worked well here. And they need to work on presentation and features. Our users are very much resisting using their tools.
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Apple
john.medcalf@... 1st Jun
Apps, personal and business connections, search, advertising, all much more sustainable than consumer hardware. Biggest dollar play is in the home and that takes more than a widget.
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My guess would be Google
WilErz Updated - 1st Jun
I don't like the web/advertising model Google live on, so my perspective is skewed, but I'd be happy to see cheap/free (iPhone-like) apps without advertising replace clumsy web pages full of Google adverts. If that happens, Apple and Microsoft will be largely unaffected, or will even benefit. Amazon and Facebook could easily convert from websites to apps, and again could even benefit if they develop good UIs.

Google are a completely different case to the others. Their only substantial income stream comes from those annoying web-based adverts that technically inclined users increasingly block (and which apparently often lead to malware-invested websites). A conversion to an app-based internet, even if based on HTML/Javascript, would kill Google's only cash cow, taking Android, Chrome, ChromeOS and all the other projects that live off of it down too. The firm would simply implode. Microsoft could accelerate the process by offering a compelling search app based on Bing. If they combine it with server-side technologies to help build a 'Semantic Web' that doesn't rely on web crawling to find information, Google's search technology could even become redundant.

Schmidt's decision not to include Microsoft is probably self delusion (conscious or subconscious), driven by fear of Microsoft doing to Google what they did to Novell in network operating systems (when Schmidt himself was the Novell CEO). Google are grabbing a lot of market share with Android, but virtually no income. It's purely a defensive measure, dumping free code full of patent infringements onto the market in order to weaken Apple's growing dominance and keep Microsoft out. The objective, of course, is to protect Google's dominant search position and prevent an implosion.

After seeing Windows 8, I don't think Android is enough. The iPad is better now (and a large source of revenue for Apple), and if Windows 8 is as good as it looks, I think it's more likely to be a serious challenger to the iPad (and a revenue source for Microsoft) than Android.
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what about twiiter ?
LionSaba 2nd Jun
where is twitter in that game ? since it is a major Social media platform !
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