Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

Facebook loophole reveals names, pictures with sign-on errors

By | August 11, 2010, 12:36pm PDT

Summary: A Facebook privacy loophole exposes a user’s full name and profile pic on a login error page when a user types in an e-mail address but has a typo in the password.

It looks like there’s yet another little bug that compromises the privacy of Facebook users - all 500 million of them - and it doesn’t matter how a user has set the account’s privacy settings.

The bug can be found in the error page that comes when a user attempts to sign in but types in the wrong password. The system automatically populates the error page with that user’s first and last names, along with the profile picture, and gives the user the chance to re-enter the password.

Now, that’s kind of helpful - not can’t-live-without-it helpful - but still a nice feature for the user. But what if you type in someone else’s e-mail address with the wrong password? Yup, you guessed it: full name and a profile pic for that person.

And to make matters worse, it doesn’t even have to be the e-mail address that the person used to register his account. If that address is listed anywhere in the user’s profile, it will pop up with the full name and picture. Check out the image of my own error page. My work e-mail address is not the address that I use to sign in to my account but it is listed in my profile.

OK, how big of a deal is this? Well, Atul Agarwal, who exposed this bug on the Secfence Technologies’ Full-disclosure blog this week, wrote a PHP script that works with large lists of email addresses to harvest the data. Agarwal wrote:

Facebook users have no control over this, as this works even when you have set all privacy settings properly. Harvesting this data is very easy, as it can be easily bypassed by using a bunch of proxies.

And, no, this isn’t some sort of cache thing that populates the field because you’ve used that particular address before. I went into my own personal contacts list and pulled up the email address of someone random who I knew I was not Facebook friends with. It worked perfectly.

Facebook has worked hard to address privacy concerns and it have no doubt that the company will be closing this loophole soon. But, as the company has taken a beating over its efforts - or lack of - to curb privacy abuse, I can’t wonder whether this is just a loophole that the company missed or if it’s simply taking a reactive stance when it comes to privacy issues - that is, just wait until someone exposes something and then fix it.

What I’d like to see is Facebook taking some proactive steps to scour the site and look for any and every possible loophone that could compromise privacy - and then close it.

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Sam has been a technology and business blogger for more than 18 years.

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Sam Diaz

Sam Diaz has nothing to disclose.

Biography

Sam Diaz

Sam has been a technology and business blogger, reporter and editor at ZDNet, the Washington Post, San Jose Mercury News and Fresno Bee for more than 18 years. He's a member of the National Association of Hispanic Journalists and a graduate of California State University, Fresno.

Talkback Most Recent of 30 Talkback(s)

  • RE: Facebook loophole reveals names, pictures with sign-on errors
    All I can say to this is WOW. I had seen this on my own page, but did not think it was a full-fledged bug.

    OK, Facebook ... I think you need to concentrate on privacy before you do another page tweak like you are rumored to be doing on 08/31
    ZDNet Gravatar
    russdwright@...
    11th Aug 2010
  • RE: Facebook loophole reveals names, pictures with sign-on errors
    Does not seem like bug to me, more like a feature. Bad one but nevertheless, someone put effort to give you the picture and mail on the error page. Some developer probably just did not think of the possibility, that you would type in someone else's address deliberately...
    ZDNet Gravatar
    _aoc
    11th Aug 2010
  • RE: Facebook loophole reveals names, pictures with sign-on errors
    I saw this too, but just assumed it was from my own cache. I thought to myself, "SURELY they wouldn't expose THIS!". I guess I gave them too much credit.
    ZDNet Gravatar
    Software Architect 1982
    11th Aug 2010
  • RE: Facebook loophole reveals names, pictures with sign-on errors
    @Digital Video Expert yeah...suuuure you did! Because of course, Facebook is the ONLY way people can get your name and e-mail! Scale of 1 to 10 security breach-wise, this is a 1.
    ZDNet Gravatar
    Lakawak
    13th Aug 2010
  • RE: Facebook loophole reveals names, pictures with sign-on errors
    @Software Architect 1982 Thanks for sharing. i really appreciate it that you shared with us such a informative post..
    Thesis | Dissertation | Admission Essay
    ZDNet Gravatar
    imlivesky
    7th Oct
  • RE: Facebook loophole reveals names, pictures with sign-on errors
    @Software Architect 1982 The difference between the right word and the almost right word is really a large matter ??? it's the difference between a lightning bug and the lightning.
    Essay | Assignments
    ZDNet Gravatar
    imlivesky
    7th Oct
  • maybe I'm missing it here...
    What is this bug? I can search for people by full name and see their profile pictures so I guess I'm confused as to what the issue is.

    Crud, the fact that it doesn't have to be their login e-mail means that you might not even have their login name!
    ZDNet Gravatar
    Peter Perry
    11th Aug 2010
  • RE: Facebook loophole reveals names, pictures with sign-on errors
    @Peter Perry , with search you got people's name and pictures, but not their e-mail addresses. S[pc]ammer get their e-mail addresses, but probably not their name and pictures. This Facebook's "features" allow s[pc]ammer to match the e-mail addresses they got with name and pictures and also to confirm the existence of the e-mail addresses (allows spammer to create a good quality list of e-mail addresses from random e-mail addresses list).
    ZDNet Gravatar
    S P Arif Sahari Wibowo - http://www.arifsaha.com/
    16th Aug 2010
  • RE: Facebook loophole reveals names, pictures with sign-on errors
    agree with _aoc. Hope it's sorted out soon.
    ZDNet Gravatar
    nsukky@...
    12th Aug 2010
  • RE: Facebook loophole reveals names, pictures with sign-on errors
    I'm confused; it did work the way it was described when I entered my own email address and an incorrect password, but not for anyone else's (and in my wife's case, I know which email address she uses for facebook.)
    ZDNet Gravatar
    ron.walenciak@...
    12th Aug 2010
  • How about a response to the comments?
    Several people, myself included, have tried this but only received the message with picture, e-mail, and full name when entering their own email or an email from someone who has used that computer to successfully log in to Facebook.

    I also tried using the email of two random people--one I know is on FB with whom I am not FB friends and another who is a FB friend. It didn't work either time.

    It is irresponsible to print and perptuate a story like this that is eithr not true, not completely true, or at least no longer true (if the so-called bug has been fixed).

    The story is all over Twitter, FB, etc. so it is out there and you can't take it back.

    But I am astounded that the "reporters" who are writing about this have not done more due dilligence (trying to find the loophole using one email is not due dilligence, by the way) nor updated their stories to include the information posted in the comments here and elsewhere.

    And reporters wonder why no one trusts them ...
    ZDNet Gravatar
    Gienna
    12th Aug 2010
  • RE: Facebook loophole reveals names, pictures with sign-on errors
    One more note: I also got an email from FB alerting me that I was having trouble signing into FB. So I'm assuming those folks whose email addresses I experimented with will get similar alerts.

    AND, how about that zdnet registration process, huh? Holy cow that's a lot of personal information you request just to leave a comment!
    ZDNet Gravatar
    Gienna
    12th Aug 2010
  • RE: Facebook loophole reveals names, pictures with sign-on errors
    I have a FB page, and have never had a problem, because I don't put anything on it that I don't want people to know.

    Also, I have seen this error page and have thought nothing of it, so what if it shows my first and last name? Facebook is not the only way to find that simple information.

    And, if your putting in someone else's email with the incorrect password, chances are you already know their full name, and your creepy anyway for trying to get into their FB account.

    I see know security breech here, chill out people.
    ZDNet Gravatar
    chrisz78
    12th Aug 2010
  • RE: Facebook loophole reveals names, pictures with sign-on errors
    I have tested this with several emails of friends and family and either the "bug" is fixed or it never existed. Story closed.
    ZDNet Gravatar
    Marc-LI
    12th Aug 2010
  • RE: Facebook loophole reveals names, pictures with sign-on errors
    I have 2 accounts, one is mine the other is a fake name that I use to test facebook features. On my actual account, no picture and no name is exposed. On my fake account, the name and the default FB picture are shown. Looks like the issue goes away if you've locked down your privacy settings...if not, you probably don't care.
    ZDNet Gravatar
    notsofast
    12th Aug 2010

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