Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

Gartner ITxpo 2008: The top 10 IT products

By | October 20, 2008, 1:45am PDT

Summary: Over 100 IT vendors did their dog-and-pony show for the 2008 ITxpo at the Gartner Symposium in Orlando. We scoured the show floor and came up with this list of top 10 most interesting products for IT leaders.

This article was co-authored by Bill Detwiler, TechRepublic’s Head Technology Editor.

Over 100 IT vendors did their dog-and-pony show for the 2008 ITxpo at the Gartner Symposium in Orlando on October 13-16. TechRepublic scoured the show floor and came up with our list of top 10 most important products.

Gartner Symposium ITxpo is now one of the largest and most influential trade shows in the IT industry due to its focus on IT decision-makers, Gartner’s popular thought leadership sessions such as its list of the top 10 technologies to watch over the next three years,  and its keynotes from top technology executives such as Microsoft CEO Steve Ballmer and Cisco CEO John Chambers.

On the show floor, Bill Detwiler and I looked at nearly every one of the vendors in order to find the solutions with the most potential to impact businesses and IT departments. We put a special emphasis on products that were new within the last couple months or are scheduled to be released within the next couple months. In a few cases, the most interesting products were not new, per se, but were new to us and not as well known across the industry.

1. Qualcomm Gobi

Qualcomm’s global mobile Internet solution allows users to access multiple cellular carriers from a single device. The embedded Gobi WWAN chip (right) supports EV-DO, HSDPA/HSUPA, and GSM/GPRS/EDGE cellular networks. It also provides GPS functionality. Although HP was on hand showcasing one of their Gobi-enabled laptops, Gobi chips are also available in several manufactures, including Dell, Acer, Lenovo, Panasonic and others (see chart below).

Laptops using the Gobi chips will be a real boon for business travelers, especially those traveling internationally, and it makes it much easier for IT to deploy because there are no cards to manage and the same laptop SKU can be provisioned to all road warriors, no matter which 3G cellular carrier they use.

2.LANDesk Asset Lifecycle Manager

LANDesk has long provided a popular suite of network management tools. At the 2008 ITxpo, LANDesk unveiled the newest member of the suite: Asset Lifecycle Manager. This is a tool for tracking, maintaining, updating, and assigning hardware assets during their full life in the enterprise, from purchase to disposal. In addition to providing an important tracking mechanism for managing regulatory compliance, this tool can help IT get a handle on licensing, get the right information to the right people, and proactively identify failure trends for equipment and components.

3. BlackBerry Bold

The Research in Motion booth was one of the most popular spots on the show floor as attendees crowded around to try out a prototype of the BlackBerry Storm, RIM’s first touchscreen device is expected to be released by Verizon Wireless and Vodafone before the end of 2008. We were not very impressed by the Storm — let’s hope the final product is faster and more responsive — but we were very impressed by another new BlackBerry that is supposed to be released by the end of the year: the Bold.

The Bold has a great color screen, a processor that’s twice as fast as current models, Wi-Fi, GPS, and a quad-band 3G cellular radio. It also has a sleek new interface, although the underlying software is still just the classic BlackBerry operating system. That’s ultimately a good thing. While the Storm does not feel like a good business phone, the Bold feels like a great business phone — one that extends and expands on the BlackBerry Curve, the company’s current flagship smartphone. Apparently, RIM and AT&T are still working out some bugs before releasing the Bold, but once they do we expect it to become the hardcore business user’s BlackBerry of choice.

4. ASG MetaCMDB

At this stage of enterprise tech it’s very easy to collect data but it’s difficult to rapidly turn that data into useful charts and dashboards that can enable fast and confident decision-making. Too often, the average professional has a difficult time getting the kinds of reports and dashboards that they need to do their jobs at the highest level. For IT pros, ASG Software makes a solution called MetaCMDB, that’s Configuration Management Database (a component of ITIL). MetaCMDB pulls in data from a ton of different systems, aggregates meta data from the most important data points, and then streamlines the creation of dashboards that IT and business professionals can use to quickly analyze data.

This product really stands out in the way that it quickly and efficiently combs through corporate systems and data from diverse sources and makes it easy for the average professional to assemble reports from that data to quickly drive IT alerts and decision-making.

5. Motorola TEAM VoWLAN

Motorola has been a traditional powerhouse in wireless business communications, especially outdoors. The company also has long-established strength in the phone handset business.  Now, Motorola is combining those two strengths and bringing them inside the enterprise with its VoWLAN solution. Over the past couple years Motorola has been making significant progress as a trusted WLAN provider. With the VoWLAN option Motorola wants to untether the desk phone and turn it into a powerful and highly portable office communications device that includes PBX telephony, push-to-talk, PIM (e-mail, calendar, and address book), text messaging, Internet access, and line of business applications. And for those who want to take this functionality outside the corporate campus, Motorola is ready to extend the same functionality to Windows Mobile phones such as the Moto Q.

6. Dell Latitude E-series laptops

Dell recently released its new line of business-class Latitude E-series laptops. The lightweight E4300 and E4200 are designed for road warriors concerned about weight. E5400 and E5500 are heavier, desktop replacements more suitable for carrying to and from the office, but not necessarily through an airport.

The bread-and-butter of the E-series line is the E6400, which Dell claims can get up 19 hours of battery life. There’s also the ruggedized E6400 ATG and the E6500. Overall, we liked what we saw in Dell’s new E-series line. Being Dells, the machines are highly configurable and customizable, and the ones we tried felt quite sturdy. Perhaps, the ThinkPad line has a new competitor.

7. HP Performance-Optimized Data Center (POD)

Definitely the largest exhibit on the show floor, the Hewlett-Packard POD crams a complete data center into a standard 40-foot shipping container. According to HP, the POD is designed for companies who need to add capacity without building new brick-and-mortar structures or want additional capacity while they wait for new facilities to be built.

The POD comes configured with racks, power distribution, cooling, and fire detection systems. Customers can load the unit with HP or third-party servers. The POD offers 3,500 compute nodes, or 12,000 LFF hard drives. After a guided tour of the POD, I was impressed with HP’s ability to cram so much computing power into such a small space. I was also impressed with the price. Without any IT equipment, the POD will set you back $1.2 million.

8. AcceleNet WAN acceleration

I’ve previously talked about WAN acceleration (which I sometimes refer to as WAN caching) and mentioned one of the industry leaders in the category, Riverbed. I still think Riverbed is an excellent solution — especially for speeding up WAN transfers between the headquarters and the branch office. However, at ITxpo 2008 I discovered another WAN Acceleration vendor called AcceleNet that can also speed up WAN connections but does it with software rather than an appliance and has a solution that is aimed at small businesses and mobile workers. In some instances, AcceleNet can also speed up links that other WAN Acceleration products can’t help, such as some satellite networks. The chart below shows some of the speed increases that users can expect to see.

9. Google G1 smartphone

After the BlackBerry Storm, the smartphone that drew the most attention from the crowd was the Google G1, which was being displayed by HTC, the company that built the G1 hardware. We were not impressed with the hardware. It is serviceable but certainly not anywhere near as stylish or slick as the iPhone or even the Storm. The software, on the other hand, was excellent. This smartphone is fast and fairly user-friendly.

But, like the Storm, we don’t see the G1 as a business phone since it doesn’t offer any type of Exchange sync in this case. The G1 only integrates with Google Apps. Of course, it was recently announced that Washington D.C. is going to save about $3.5 million per year in licensing by switching its workforce from Microsoft Office to Google Apps. So, Google Apps are starting to gain momentum in the market. The G1 will only help, and it should definitely be viewed as a viable solution for small businesses.

10. Panasonic Toughbook U1

The Toughbook U1 was definitely another attention getter on the show floor, particularly when the Panasonic reps were dropping it on the floor. The Thoughbook U1 is a ruggedized, ultra-mobile PC that runs Windows Vista Business (with XP downgrade option). The device has a 1.33GHz Intel Atom Z520 processor, a 5.6″ LED touchscreen, a removable 16GB or 32GB solid-state drive, a backlit QWERTY keyboard, and built-in Wi-Fi 802.11 a/b/g/draft-n support.

You can get the unit with several integrated options, including a fingerprint and barcode scanner, 2MP camera with dual LED light, GPS, and 3G mobile broadband connectivity. All these features packed into a rugged case don’t come cheap. The unit’s price starts around $2,200 and goes up depending on the options you add.

Kick off your day with ZDNet's daily e-mail newsletter. It's the freshest tech news and opinion, served hot. Get it.

Jason Hiner is the Editor in Chief of TechRepublic. He writes about the products, people, and ideas that are revolutionizing business with technology.

Disclosure

Jason Hiner

Jason Hiner has nothing to disclose. He doesn't hold investments in the technology companies he covers.

Biography

Jason Hiner

Jason Hiner is the Editor in Chief of TechRepublic, an online trade publication and peer-to-peer community for IT leaders. He is an award-winning journalist who examines the latest trends and asks the big questions about the technology industry. He previously worked as an IT manager in the health care industry.

You can also find him on Twitter, , Facebook, and at JasonHiner.com.

Talkback Most Recent of 17 Talkback(s)

  • Toughbook U1
    I looked at a demo of the U1 from USAT Corp, and it is larger than a Symbol, but smaller than any current tablet. It borrows the keyboard from PDA Phones, but is large enough to run bigger apps (screen, HDD, Atom CPU etc) and regular windows. It is much thicker than other 'competing' devices, but it seems to fit the other add ons (GPS, 3d/2d scanner, WWAN) without significantly altering its dimensions. On the WWAN, I believe USAT said it supports GOBI (Tech to watch #1) as all the Toughbooks do. One note, this is probably a 'top tech' for 2009-- since Panasonic are only shipping in limited quantities today and not with all features. One other note, USAT said they have a vehicle mount and hot dock for it that could attach to truck, fork lift, boat, and so on.

    Curious size. Will it work? It is clearly aimed at the field crew or warehouse worker type, but Symbol and Intermec have been very dominate in this space with their form factors. We will see in 2009.
    ZDNet Gravatar
    MobileMee
    20th Oct 2008
  • The cool thing about toughbooks
    Is they really are tough. They stand up to some serious abuse. We've been using them for the past 4 years or so and have had guys run over them with cars and drop them in puddles of water and worse. They pretty much just keep cranking on the only thing they don't survive well is malware and virii infections and that's a function of the OS and installed software base.
    ZDNet Gravatar
    maldain
    21st Oct 2008
  • RE: Gartner ITxpo 2008: The top 10 IT products
    Awww come on.

    A bunch of phones and laptops? Surely Gartner's list of technologies was more inspiring than that.

    Were there no representative examples at the Expo? Was the Expo just not that well attended by vendors?

    Hard to believe these 10 will change anything...
    ZDNet Gravatar
    BobWarfield
    20th Oct 2008
  • RE: Gartner ITxpo 2008: The top 10 IT products
    Wow Bob!!

    How do you define a technology that would "change" things?
    ZDNet Gravatar
    Hendry_Betts
    20th Oct 2008
  • Ehm
    I can't help the feeling that this as a no-matter-what-I-won't-put-Apple-in list.... There are several items there that did NOTHING to advance technology forward or to push existing technologies to general public use.
    ZDNet Gravatar
    kitko
    20th Oct 2008
  • Does Apple attend the ITxpo?
    The article is about the top 10 products at the expo.
    ZDNet Gravatar
    GuidingLight
    20th Oct 2008
  • Exactly what did Apple do to be put on the list?
    iPhone 3G? Feh... It's all been done before. 3G is nothing new. Touch screen (even multitouch) is nothing new. App store? Eh.. Ok.. It's "new" for Apple, but come on. There have been app stores before. You'd know that if you ever had a Palm PDA.

    The new Macbooks? Feh.. It's a unibody case. Big whoop. Cars have had unibody construction since the mid 1960's. Nothing really earth shattering there.

    Sorry... Nothing really mind blowing there. No reason to put them on the list... They're latest and greatest is so...2007...
    ZDNet Gravatar
    Wolfie2K3
    21st Oct 2008
  • dude enjoy life! buy an apple
    You are right, so what did DELL to get on the list?...a reliable OS X?.......nop that is form Apple. Or Motorola did a great phone to be on the list?....nop that was Apple....
    ZDNet Gravatar
    serguti2@...
    22nd Oct 2008
  • Dell E-series laptop?
    What about these systems made them worth of placement on this top 10 list?
    ZDNet Gravatar
    ye
    21st Oct 2008
  • ZDNet Gravatar
    hasta la Vista, bah-bie
    21st Oct 2008
  • Dell? (Yes, I did read)
    Quite agree - the statement made the boxes seem far from spectacular. And they're Dell; not exactly innocation in hardware or customer care. Has Dell got shares here...?
    The tiny, super-light and super cheap (?200) Advent Windows laptop didn't get a mention, nor any other of the new tiny knee-top computers.
    ZDNet Gravatar
    leeegeee
    21st Oct 2008
  • Dell! (Apparently NOT...!)
    Did you miss the bit about the E6400 having phenomenal battery life...? 19 HOURS is nothing to sneeze at when most laptops barely can manage 3 - 5 hours before begging to be plugged in.
    ZDNet Gravatar
    Wolfie2K3
    21st Oct 2008
  • 19hours?...
    They must be selling one of those new fuel cell kits instead of a battery for those.

    If that is true, you could probably fuel several product lines of laptops instead of using the OEM batteries.

    It won't be exclusive or totally proprietary for long.
    ZDNet Gravatar
    JCitizen
    23rd Oct 2008
  • AcceleNet
    About AcceleNet :I feel pretty impressible with a scale-less graphics showing something. The question is what?

    Google :"Washington D.C. is going to save about $3.5 million per year in licensing" and of course it will increase the cost of changing platform/software.

    Truly, many of those new IT products are just bait for the uninformed CEO.
    ZDNet Gravatar
    magallanes
    21st Oct 2008
  • How could you, in 2008, not mention energy use
    and sustainability, generally, including such things as reducing the toxic heavy metals in our hardware?
    is it 1985 or something, when we all went gaga over gadgets?
    Time to crank back the e-waste, and especially--super-especially--the energy waste that info systems and hardware now account for in our economy and society.
    it would be nice if zdnet and others who have the job of sitting back and thinking about this industry would show some of the thoughtfulness that might be expected.
    ZDNet Gravatar
    brendan@...
    21st Oct 2008

Talkback - Tell Us What You Think

Formatting +
BB Codes - Note: HTML is not supported in forums
  • [b] Bold [/b]
  • [i] Italic [/i]
  • [u] Underline [/u]
  • [s] Strikethrough [/s]
  • [q] "Quote" [/q]
  • [ol][*] 1. Ordered List [/ol]
  • [ul][*] · Unordered List [/ul]
  • [pre] Preformat [/pre]
  • [quote] "Blockquote" [/quote]

The best of ZDNet, delivered

ZDNet Newsletters

Get the best of ZDNet delivered straight to your inbox

Facebook Activity

White Papers, Webcasts, & Resources