Google Health launches; Read the terms of service

Summary: Google Health has launched for the masses, but watch those terms of usage closely.Google Health, which is expected to officially launch at a Google event today (see Google Webcast, Techmeme and Google Blogoscoped coverage), is now available to the average bear.

Google Health has launched for the masses, but watch those terms of usage closely.

Google Health, which is expected to officially launch at a Google event today (see Google Webcast, Techmeme and Google Blogoscoped coverage), is now available to the average bear. Marissa Meyer, VP search products and user experience, unveiled Google Health, which was was previewed in February, at the company's Search Factory Tour on Monday.

googhlth1.png

Since Google Health officially launched in what Meyer described as "a very exciting day for us," I figured I'd sign up. However, the terms of usage gave me a little pause. The biggest issue: Typical health information protections--HIPAA--don't apply. During a demo, Google executives said that the user controls the information and the search giant won't share information unless the patient says it's OK. That's a great promise, but it's not HIPAA.

googhlth.png

The most notable items:

In the terms of service department:

4. Use of Your Information

If you create, transmit, or display health or other information while using Google Health, you may provide only information that you own or have the right to use. When you provide your information through Google Health, you give Google a license to use and distribute it in connection with Google Health and other Google services. However, Google may only use health information you provide as permitted by the Google Health Privacy Policy, your Sharing Authorization, and applicable law. Google is not a "covered entity" under the Health Insurance Portability and Accountability Act of 1996 and the regulations promulgated thereunder ("HIPAA"). As a result, HIPAA does not apply to the transmission of health information by Google to any third party.

Emphasis added was mine because that's my biggest hangup.

6. Content and Services Accessed through Google Health

Google Health may include content that you find offensive, including health-related content that is sexually explicit.

Google may make third-party services available through Google Health. In order to use a specific service, you may choose to allow the third-party service provider to retrieve, provide, and/or modify health and other information in your account or otherwise share your information with the service provider. Once you enable a specific third-party service provider to access your account, the service provider may continue to access your account until you affirmatively disable access. Third-party service providers include both health care providers and other entities. It is your sole responsibility to review and approve each such third-party service before sharing your information through or otherwise accessing it.

Google may screen, modify, refuse, or remove certain content or third-party services, but is not responsible for and does not endorse any third-party content or services. Google further does not endorse any third-party service providers, other health care providers, products, services, opinions, or web sites accessed through Google Health.

In the sharing authorization department:

AUTHORIZATION

I hereby authorize Google to share the health information contained in my Google Health profile(s) in its entirety, to only those entities and individuals I designate, for the purpose of providing me with medical care and for the purpose of sharing my information with others that I choose.

I understand and agree that this authorization permits the disclosure of health or treatment information about me, to the entities and individuals I designate, that may also contain sensitive information relating to the following:

* HIV or AIDS

* Mental illness or any mental health condition

* Alcohol or substance abuse

* Sexually transmitted diseases

* Pregnancy

* Abortion or other family planning

* Genetic tests or genetic diseases

Google Health ultimately comes down to trust. And the bottom line is health information has a bigger hurdle to clear. Case in point: I rarely read terms of service from Google. But the health thing got me to read a bit of legalese.

Among other key points:

Google has lined up some serious health care partners, including Quest Diagnostics and Walgreens and CVS. Those partners will allow you to share lab results and prescription information.

Among the other partners:

googhlth2.png

Update:  Google addresses the HIPAA concerns in a blog post and features a chart outlining the differences between HIPAA and its privacy policy. Anyone sharing health data with Google should read both the post and the explainer on the differences.

Topics: Enterprise Software, CXO, Google, Health, Software, IT Employment

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Talkback

17 comments
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  • Wow!!

    This is the era of minority report.
    cruggeld
  • Who would be foolish enough...

    ...to put all their health info on the web for the world to see and for Google to share with the rest of the world? Especially nowadays when potential employers are, ahem, Googling candidates to see what they're up to in their off hours. I wouldn't tell these people if I had a hang nail. Why everyone wants to put their entire personal life on the web for someone else to steal is beyond me.
    MGP2
    • What surprised me was that

      I paused and actually read the terms of service. Must be the health thing. My usual reaction is that privacy no longer exists. Get over it.
      Larry Dignan
  • RE: Google Health launches; Read the terms of service

    Hah! Not a chance would I ever trust Google with my health records. No thanks, I don't need my data sold back to me at Google's profit.
    Loverock Davidson
    • Agreed....

      I know you're going to disagree with anything Google ever do, but this ABMer just switched to Vista + IE + Live Search.

      Nah, actually I'm using Vista because I'm sick of Steam on wine, but I've just switched to Live, trying it out... Google have pissed me off one last time.
      cmjrees
  • RE: Google Health launches; Read the terms of service

    Five years ago I would have trusted Google with my 1st born.

    Once I heard about the DoubleClick move, Google lost my trust.

    Do they really think people will turn over all their medical history to THE big brother?

    So if I come down with a brain tumor in 10yrs, my insurance company will know I had a bad headache in 2005 and will reject my claim because it was a preexisting condition.

    These clowns are worse than Acxiom and Choicepoint combined.

    Google Health? Hell no.
    pjdelsh007@...
  • RE: Google Health launches; Read the terms of service

    I don't just hardly think so.
    cxsys1@...
  • RE: Google Health launches; Read the terms of service

    you do realize your sister blog webware is doing actual live coverage right? :)
    centernetworks
  • RE: Google Health launches; Read the terms of service

    In Column (A) you have privacy and personal information security.
    In Column (B) you have flexibility and tool functionality.

    Columns A and B are almost always on opposite sides. The more flexibility a tool gives you, the more it can be exploited. Developers have not traditionally coded apps with both columns A and B in mind, usually only functionality was thought about and security was added after the fact. In some cases it was added on because someone's information was stolen, etc.

    Lets face it this trend is not unique to google. Look at the facebook fiasco. Or the recent posturing by facebook because a google tool might make their user's information public.

    What's really needed is legal protection so that information obtained publicly (say, ala google search) cannot be used against you when it comes to job applications, etc. Companies are already using poor credit scores to deny certain applicants, what a person's credit score has to do with how well they will perform as a stockroom assistant at a local supermarket is beyond me. (I can see this being used for certain positions where security clearance is required, etc).
    Back to google -- there's no question that the classic google apps like google earth/maps, google search and google images still rock. Its their latest offerings I have to question, what's the point? Sites like webmd have already proved that the health records business is a lucrative market but at least with them, you know that they work closely with physicians all over the world. So they have the existing relationship and have been doing this longer than google. So, time will tell if this new service from google is worth it's salt.
    -S
    seannj427
  • I had my bladder replaced twice

    And somebody has at least one of my kidneys.
    BALTHOR
  • RE: Google Health launches; Read the terms of service

    this is one of the reasons why Google Health and Microsoft's health database will fail. Another is that doctors and hospitals will not co-operate with these databases, nor will they release information to their patients to enter into the database.

    Further meditations here,
    http://dkretzmann.blogspot.com/2007/10/healthcare-nonsense.html
    dotkayk@...
  • RE: Google Health launches; Read the terms of service

    Users of the health service are able to integrate all of their
    medical data or just some of it, while other entities cannot.
    That's quite useful. The user can edit their medical data and
    just share parts of it...
    foremski
  • And the next thing you know...

    Google will be spilling its guts to some or all government agencies.

    Isn't Google one of the companies that spilled their guts to the Chinese in order to protect their almighty dollar?

    Yeah. Sure. I trust them.

    Only an idiot would buy into this load of crap.

    Will America never wake up? How many alleged "data breaches" do you need to see to know the web is NOT a friendly environment for security? Good God people!
    Ethical_Loner
  • FTC v. HHS enforcement - IMHO, FTC is hardcore ...

    One of the more interesting things (to me) in the HIPAA v. Google chart was the reminder that HHS enforces HIPAA, while FTC enforces the statutes Google operates under. Most businesses *hate* having to deal with FTC, and would much rather deal with HHS or one of its branches (e.g., FDA) any day of the week.

    HHS sends law enforcement in to make you stop doing what you were doing; you correct the problem, then can keep going. FTC sues you, sends an army of lawyers after you, ties you up in court for ages, and, after a very long and extremely expensive process (during which you have to stop doing what you were doing anyway), you come out with a statement that you did nothing wrong and swear never to do it again.

    All that said, I'm not sure of the underlying regulations (yes, I used to do regulatory affairs for a living). My recollection of the FTC regulations are that companies can change their privacy statements at any time with little warning - meaning that all those "requirements" Google has (which it created for itself) are *not* based in law, they're based in a Google corporate policy. If they decide to tweak it to give more non-preauthorized access to third parties, they're free to do so. HIPAA is HIPAA - it may be a bit less stringent on some things, but the regulations don't change without substantial public input first.

    Apples and kumquats. Comes down to whether or not you trust Google to assume that its incentives won't change.
    twicker
    • About them stars ...

      So, the stars just appeared in place of my use of a common slang phrase meaning "extremely strong, energetic, a heavy-duty competitor, goes after the win in a hard-driving fashion." Take the first part of the hyphenated phrase from the "x-driving" part, add it to a four-letter word for what an apple (the fruit) has, or what new processors have multiples of, and you'd get that phrase ...
      twicker
  • For the really stupid...

    While large corps have legions of tech keeping them safe. Do you?

    However, are you willing to play super-tech to secure your machine?

    Not, me I don't even use my real name or address, ever, let alone any personal info. like CC numbers etc. Would you do this on the web...Don't answer that, if this article is news to you I don't want to hear the answer.
    mikifinaz1@...
  • RE: Google Health launches; Read the terms of service

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