Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

Google wins email, apps contract with U.S. GSA

By | December 1, 2010, 2:42pm PST

The U.S. General Services Administration is going Google.

The agency today announced a $6.7 million, five-year award for Google’s cloud-based email and collaboration tools, a move that will help the agency reduce costs by 50 percent over the next five years. In all, the savings is expected to be around $15 million.

The shift from IBM’s Lotus Notes system to a system on the Google Apps for Government platform marks the first federal agency to move its entire email system to the cloud. Casey Coleman, chief information officer for the GSA, said:

Cloud computing has a demonstrated track record of cost savings and efficiencies. With this award, GSA employees will have a modern, robust e-mail and collaboration platform that better supports our mission and our mobile workforce, and costs half as much.

Last month, the U.S. government announced that the Office of Management and Budget is now requiring federal agencies to use cloud services “whenever a secure, reliable, cost-effective cloud option exists”

The win is big for Google, which has been battling for some respect for its cloud offering, specifically from government agencies. The company has taken steps to enhance its offerings and put concerns over security to rest. Over the summer, the company launched Google Apps for Government and announced that it had received FISMA (Federal Information Security Management Act) certification, which allowed it to store sensitive, yet unclassified, information, which makes up about 80 percent of all government data.

The company has also built a segregated physical set of servers for Gmail and calendaring for government customers and that other apps will soon be housed on those servers, as well. It also said that all government data will be stored within the borders of the continental United States.

The government is working on a proposal to reduce the number of its data centers - currently pushing 2,100 - by 40 percent by 2015. Adopting a cloud-first initiative is part of that process.

Previous coverage:

Kick off your day with ZDNet's daily e-mail newsletter. It's the freshest tech news and opinion, served hot. Get it.

Topics

Sam has been a technology and business blogger for more than 18 years.

Disclosure

Sam Diaz

Sam Diaz has nothing to disclose.

Biography

Sam Diaz

Sam has been a technology and business blogger, reporter and editor at ZDNet, the Washington Post, San Jose Mercury News and Fresno Bee for more than 18 years. He's a member of the National Association of Hispanic Journalists and a graduate of California State University, Fresno.

27
Comments

Join the conversation!

Just In

RE: Google wins email, apps contract with U.S. GSA
birumut Updated - 19th Jun
Great!!! thanks for sharing this information to us!
sesli sohbet sesli chat
0 Votes
+ -
Did they have a hissy fit and threaten with legal action if they didn't get the contract?
0 Votes
+ -
How is life under the rock?
Economister 1st Dec 2010
@Loverock Davidson

The real world escapes you somehow. The concept of open and fair public tendering of contracts is clearly beyond you.
0 Votes
+ -
He does have a point
Mister Spock 1st Dec 2010
Economister. Did the US Government "throw Google a bone" with this contract?

If such information is contained and released in the wikileaks documents pertaining to other companies, would you agree to entertain the notion the Mr. Davidson presents?
plain
0 Votes
+ -
No, he does not
Economister 1st Dec 2010
@Mister Spock

Even if that were the case, two wrongs do not make a right. The taxpayers should expect nothing less than fair and open public tenders for government contracts, with few exceptions, notably some defense contracts.

The government is spending money belonging to the taxpayers and have a duty to get the best value they can for the money. This is accomplished through complete and detailed specifications in a public tender, and (usually) the lowest bid from a competent bidder gets the contract.

LD is just spouting nonsense, as he does most of the time.
0 Votes
+ -
@Economister Clearly, only Microsoft can ever do anything right behind the M$ tainted glasses of LD.
0 Votes
+ -
@DonnieBoy

Exactly... They want all those apps that look like a 4 year old programmed them. Also nothing better than using apps with spyware included. Got to love it. Feels like China when using Google.
0 Votes
+ -
Wikileaks wasn't bad enough?
jorjitop 1st Dec 2010
Now thousands of government workers will be spied on by Google. Just wait until someone inside Google releases all that data.
0 Votes
+ -
Yeah.
Userama 1st Dec 2010
The three main Googlers and Julian Assange were cut from the same cloth. Everything open and free, no secrets, no privacy, and proud of it. Google is very, very scary!
0 Votes
+ -
Windows is held together with duct tape and bailing wire.
0 Votes
+ -
Huh?
Michael Alan Goff 1st Dec 2010
What the heck are you talking about, Donnieboy?
Google has an army working 24x7 to keep it all safe.
But I don't see it being something good for the Government. Sure, their email and apps are protected from outside sources... but I don't trust Google with this sensitive of information.
stored on Google's servers to stalk those girls.
Nothing says that there aren't more people like him working at Google, he's just the one that got caught.
0 Votes
+ -
@DonnieBoy

Right and their tech support is so top tier right? Last time I checked people usually leave Google services for the lack of support. Oh how the dumb are so blind.
@DonnieBoy : Huh? Wasn't it Google who recently were crying and whining that they didn't get a US government contract because they could not compete against Microsoft's bid since that US government department said that google's package wasn't sufficient for their needs? Hence, I think Microsoft's "package" also has FISMA accreditation.

And we notice how anti-Microsoft you are [from your previous comments]. Nice to be biased. Eh?
0 Votes
+ -
@jorjitop

Seriously, Google is evil. From employee's looking through users emails and harassing them (teen girls) as well as others. They call their software open and free yet really according to software definitions it really is just spyware. People talk about it being secure? How about just over a year ago when Google got hacked and a ton of "secure" data was taken? Sounds like the best cloud offering to me... Easy to break into, fragmented, looks like some half a$$ed playschool kids design to house more information for people like Assange to take a spit out. Good job ya dopes!

Oh and don't worry about DonnieBoy he was part of the short bus crew.
0 Votes
+ -
And I officially announce you, "Sir Google". Google wins all of the time. I think it has become the god of internet. Even YouTube is under Google and Apple has collaborated with Google via GMail.

http://myinternettvsoftware.com
0 Votes
+ -
@seangreyhanson

Google sucks... They are taking away what companies have built over the years (Apple and Microsoft) true full OS's that allow you to work when the internet is down and true full rich enjoyment. Google is a half a$$ed Playschool Kids 4 year olds development. Furthermore they treat you like a 4 year old and watch over you like big abusive brother ready to sell you out for a buck.
0 Votes
+ -
I suppose it's worth a try, but....
shawkins 1st Dec 2010
I have significant concerns about security. It's one thing to transmit data over an internal network to your own data center. It's quite another to send it out over the internet to a variety of servers located somewhere in the US..... servers that are not under the control of government personnel.

I also question what kind of functionality will remain if internet connectivity is lost. I work for a state government agency and I have seen it happen many times.

Finally, what kind of bandwidth will they have available? Where I work, the speed is fairly pathetic. My home DSL connection is twice as fast as my work connection. When all those people start saving and retrieving virtually everything using the web, I would expect to see bandwidth issues.
0 Votes
+ -
@shawkins To be fair Google isnt the only company in the world to have had security issues, the US governement hardly have a clean track record of keeping citizens and data safe so I think it is a good thing to let someone else have a go. As for bandwidth and connectivity, one would assume that they would have a lot of resources dedicated to themselves.
0 Votes
+ -
RE: Google wins email, apps contract with U.S. GSA
audidiablo Updated - 2nd Dec 2010
@shawkins

Don't forget also how much that is going to stress servers, routers, switches and so on as well as the computer constantly jamming on the NIC card and CPU... Sounds like a not so green idea. Oh and Google also sucks.

I almost forgot to mention that when the network goes down everyone doesn't get to work since they were dumb enough to keep everything on the cloud... I can't wait when in about 2-3 years people finally start to realize how stupid it is putting all your eggs in one basket high up in the sky... All it will take is one break in and either take all data or just send a command to mass format and bye bye all data. People are such tools.
0 Votes
+ -
Great... The synonym of web world is making it wonderful.
Keemi
http://www.hellotrade.com
0 Votes
+ -
Talkback - Tell Us What You Think

Well since you asked... I think Google sucks and their practices are outrageous. I also feel that companies like Real Networks that got sued over spyware should be reimbursed since Google is able to get away with it on a daily basis and mass scale. I must say if more of this country is going to fall for this B.S. than I may just move to a country with brains that can see through it like Germany. May sound crazy but until you see what China is like and how similar Google's practices are then it may get you to think twice, China did.
0 Votes
+ -
Funny, I don't see Google or Microsoft listed as GSA approved contractors. Unisys is there though. Here's a link for the list of contractors approved by GSA: (http://www.gsaelibrary.gsa.gov/ElibMain/contractorList.do?contractorListFor=G)

I have helped numerous companies get GSA contracts in the past so I know something about this subject and a GSA contract is supposed to be required to sell to the government. Of course, the real world steps in and you'll find all kinds of instances where that doesn't make a difference at all. But my first take on this is neither should be allowed to even make an offer since they haven't got a GSA schedule 70 contract themselves.
I don't think you'll see Microsoft whining like Google did recently when they couldn't compete against "microsoft" or when they lost out for the state of California's busuness as well. Of course $6.7 million is peanuts.
0 Votes
+ -
Great!!! thanks for sharing this information to us!
sesli sohbet sesli chat

Join the conversation!

Formatting +
BB Codes - Note: HTML is not supported in forums
  • [b] Bold [/b]
  • [i] Italic [/i]
  • [u] Underline [/u]
  • [s] Strikethrough [/s]
  • [q] "Quote" [/q]
  • [ol][*] 1. Ordered List [/ol]
  • [ul][*] · Unordered List [/ul]
  • [pre] Preformat [/pre]
  • [quote] "Blockquote" [/quote]
ie8 fix

The best of ZDNet, delivered

ZDNet Newsletters

Get the best of ZDNet delivered straight to your inbox

Facebook Activity

White Papers, Webcasts, & Resources
ie8 fix