Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

How Wi-Fi could squeeze wireless carriers

By | January 27, 2012, 3:00am PST

Summary: In a research note earlier this week, a team of Jefferies analysts made the case that Wi-Fi will squeeze the pricing power for mobile data. It’s a good argument.

AT&T, Verizon and Sprint—as well as every other wireless player on the planet—are betting they can squeeze more revenue out of customers due to booming demand for mobile data. The fly in the revenue growth ointment may just be Wi-Fi.

In a research note earlier this week, a team of Jefferies analysts made the case that Wi-Fi will squeeze the pricing power for mobile data. The issue boils down to this:

  • We all know wireless data traffic is exploding.
  • On the surface it makes sense that carriers would benefit.
  • However, Wi-Fi serves as a substitute for wireless coverage in many cases.
  • If Wi-Fi is viewed as a direct substitute then data revenue streams will be hurt.

Is this wireless router a threat to mobile data pricing?

Jefferies also noted that 65 percent of wireless data usage happens indoors and that benefits Wi-Fi. In addition, carriers don’t add value to data traffic generally speaking.

Toss in the fact that public Wi-Fi hotspots are going to grow exponentially and you can offload a lot of that 4G and 3G traffic—and the charges that go with them—to Wi-Fi. Meanwhile, switching to Wi-Fi is generally seamless on most phones today.

Jefferies said in a report:

The current conventional wisdom is that Wi-Fi is a clear complement to mobile operator networks. Given the growth in mobile data traffic, Wi-Fi off-loading – whether to a carrier controlled hotspot or a public hotspot – is generally viewed as a positive development, as it reduces the load on the already heavily taxed carrier networks. However, we believe there is increasing evidence that Wi-Fi could ultimately be viewed as a threat to the mobile operators.

To be clear, we are not suggesting that Wi-Fi could somehow supplant the mobile carrier networks. Nor do we argue that Wi-Fi will not or should not (from the point of view of the mobile operator) shoulder a large part of future data volume growth. Rather, we observe that, with penetration levels in the US and Western Europe well above 100% of effective users, industry revenue growth expectations largely hinge on ARPU expansion. In our view, there are enough data points and anecdotal evidence to suggest that Wi-Fi could eventually impact the ARPU growth story negatively for the wireless operators.

That argument makes a lot of sense. Network quality, security concerns and traffic growth could minimize the Wi-Fi damage, but overall the Jefferies case sounds plausible.

As for winners and losers, AT&T comes out ahead since it owns the most Wi-Fi hotspots. BT is also building out Wi-Fi connections. Clearwire and Vodafone were seen as losers on the carrier side. On the hardware front, Cisco, Ruckus Wireless, Aruba Networks, Broadcom and Qualcomm are likely winners if Wi-Fi grabs mobile data traffic.

Kick off your day with ZDNet's daily e-mail newsletter. It's the freshest tech news and opinion, served hot. Get it.

Topics

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.

Disclosure

Larry Dignan

Larry Dignan has nothing to disclose. He doesn’t hold investments in the technology companies he covers.

Biography

Larry Dignan

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic. He was most recently Executive Editor of News and Blogs at ZDNet. Prior to that he was executive news editor at eWeek and news editor at Baseline. He also served as the East Coast news editor and finance editor at CNET News.com. Larry has covered the technology and financial services industry since 1995, publishing articles in WallStreetWeek.com, Inter@ctive Week, The New York Times, and Financial Planning magazine. He's a graduate of the Columbia School of Journalism and the University of Delaware.

For daily updates, follow Larry on Twitter.

Talkback Most Recent of 17 Talkback(s)

  • RE: How Wi-Fi could squeeze wireless carriers
    So when all of them made the decision to go pay-per-meg data caps did they not realize that people were going to move to means that were cheaper and faster for doing things outside of checking facebook and making a call? Did they really think that american consumers, at a time of recovering recessions, would just enjoy paying more money on top of what they might be already strapped short for?

    If we really wanted to just give away money to our wireless carriers why not just give the money instead to programs in the US to help bring up employment here? Let me look into that on my phone here, from this FREE hotspot.
    ZDNet Gravatar
    Nate_K
    27th Jan
  • RE: How Wi-Fi could squeeze wireless carriers
    Already dropped the AT&T Gigabit package and went downward to Megabit. Saves $10 but it's in "my pocket" and not AT&T's. I use WiFi at home and most anywhere I go. If No WiFi .. then I don't do data.
    ZDNet Gravatar
    thebadfrog@...
    27th Jan
  • RE: How Wi-Fi could squeeze wireless carriers
    Duh!
    On a daily basis, I have regular access to data via Wi-Fi. I use my phone's 3G when I am on the go, typically for brief periods - or I'll flip on the mobile hotspot with the carrier (and pay the stupid surcharge) when I don't have another option. Then disable it following the trip.
    ZDNet Gravatar
    Jim Johnson
    27th Jan
  • Republic Wireless Embraces This
    Newcomer Republic Wireless (in closed Beta for now) is about to really shake up the cellular industry in a huge way. They're a new national cellular carrier who leverage Wi-Fi as the default means of making calls, sending texts, and using data on your cell phone. Their phones are designed to use the cell network only as a backup if Wi-Fi isn't available. Otherwise, calls, texts, and data goes through Wi-Fi when you're at home or where free hotspots are available. Which, nowadays, is available just about everywhere we go whether its the local restaurant, the barber shop down the street, or the book store on the corner.

    They are truly unlimited; no caps, no charging per meg, no overages. They had Fair Use limits on the cellular side but got rid of them entirely, so you can use the cellular connection as much as you want and never pay anything extra. The service is just $19 a month and activation is $199 which includes the phone. They have just one phone right now, which is an LG Android phone running 4.0 ICS.
    ZDNet Gravatar
    thezorch@...
    27th Jan
  • RE: How Wi-Fi could squeeze wireless carriers
    @thezorch@... Newcomer Republic sounds like a company I would like to do business with. I despise all the fees mainstream companies want to leverage on their customers. Their fees are excessive and uncalled for. As it is I now have a smart phone and do not use the data on it unless it is through wifi.
    ZDNet Gravatar
    Computer_User_1024
    27th Jan
  • RE: How Wi-Fi could squeeze wireless carriers
    @Computer_User_1024 I found out about it when members of the Ubuntu DC LoCo mentioned they were in the closed beta program for the Washington, D.C. area. Personally, I love Republic Wireless's business model. Their costs are minimal because they provide their service primarily over Wi-Fi and get wholesale cellular access at such a low cost that they don't need to impose usage limits (which they used to have but are doing away with). Its an idea who's time has come and is just the kind of disruptive influence that's so badly needed in the US cellular industry.
    ZDNet Gravatar
    thezorch@...
    27th Jan
  • RE: How Wi-Fi could squeeze wireless carriers
    @thezorch@... This is an awesome move by a new company and exactly what we need to push down the fees and limits that the big companies have been having a hay day with.
    ZDNet Gravatar
    grayknight
    27th Jan
  • RE: How Wi-Fi could squeeze wireless carriers
    wi fi is the only way to keep up with the increasing demand.white channel's neeed to be use and they sit idel.
    ZDNet Gravatar
    sarai1313@...
    27th Jan
  • The prices in the US are already ridiculous
    In Italy, I pay ???2 a week (no contract) for 250 mb of 3.5G data services. That's about $10 a month for 1 gb, 20% of what my friends in the US are paying for plans that are locked into contracts. I can't believe US carriers thought they could squeeze even more out of US consumers.
    ZDNet Gravatar
    bvlenci
    27th Jan
  • Carriers too greedy
    Instead of making sure their tech keeps up with demand, they decided caps were the way to go. People bought the argument at first (not me of course). But, now I think they realize that technology is always moving forward giving more and more bandwidth.

    Also, the carriers just are just too expensive. Therefore people are just doing what they supposedly wanted, and moved off their networks as much as possible.

    Now they're complaining that people will use a cheaper system? Shouldn't they be happy?
    ZDNet Gravatar
    Hameiri
    27th Jan
  • What they wanted was people to pay the overage.
    @Hameiri

    People had the needle of wireless stuck in their arms and the carriers thought people would keep paying to get their fix, and if the carrier made enough believable noise about overloading the system the carriers could charge more and cap lower.

    I guess the carriers mis-read their customers. In stead of the customer just gritting their teeth and taking it (you know where) the customer has started mapping hot spots in their normal daily lives and use wireless only when they have to.

    Since businesses have figured out that plugging a wifi router into their existing connection is a great way to attract customers I look forward to the number of hot spots growing.

    The carriers figured they could cap and charge obscene fees for overage without taking into account the growing number of hot spots ... and I'll have two apple pies with that coffee. Thank you.
    ZDNet Gravatar
    rmhesche
    27th Jan
  • I carry a "laptop" ...
    I don't have this need to be 'wired in' 24/7 so when I'm going out and think I may need the web I'll carry one of the laptops and leave it in the car. If I have to get connected I'll find a McXXXXXXX or some other fast food joint offering WiFi, buy a cup of coffee and log in.

    This way I avoid paying some BS charge for a data plan I rarely need. It does take some planning ahead, like getting maps and saving them on a 'box' before leaving the house then carrying the box with me, golly, what an inconvenience.

    But then I don't have some need to be entertained all the time, I'll find a crossword or magazine, or carry a book.

    .
    ZDNet Gravatar
    rmhesche
    27th Jan
  • WiFi is Preferable
    I use WiFi whenever I can on my phone, which means all the time both at home and at work. I've found Verizon's 3G service to be frequently slow and unreliable when I'm engaged in more than just pushing emails.
    ZDNet Gravatar
    gotamd@...
    27th Jan
  • RE: How Wi-Fi could squeeze wireless carriers
    Hmm, good news and bad news. My favorite Chinese Buffet was crowded this time, the Manager tore up my ticket and thanked me for pestering him about adding a "hot spot". I mentioned an idea for a mystery QR coupon of the day, He said come in for a free birthday party for four.
    ZDNet Gravatar
    CrowdedCranium
    27th Jan
  • RE: How Wi-Fi could squeeze wireless carriers
    One of the "ideas" that have been floated in national cybersecurity forums is to make open-access public wifi illegal. All hotspot providers would be required to capture a valid traceable ID before accessing an open wifi connection. Private wifi owners would be required to password-protect their connections, and would be criminally liable if someone used their router to do "something bad."

    For justification, the usual suspects are invoked to cause fear and loathing: all of the "bad people" that we have declared "war" on. But it also conveniently puts the wireless companies back in the driver's seat. Funny how that works, eh?
    ZDNet Gravatar
    terry flores
    27th Jan

Talkback - Tell Us What You Think

Formatting +
BB Codes - Note: HTML is not supported in forums
  • [b] Bold [/b]
  • [i] Italic [/i]
  • [u] Underline [/u]
  • [s] Strikethrough [/s]
  • [q] "Quote" [/q]
  • [ol][*] 1. Ordered List [/ol]
  • [ul][*] · Unordered List [/ul]
  • [pre] Preformat [/pre]
  • [quote] "Blockquote" [/quote]

The best of ZDNet, delivered

ZDNet Newsletters

Get the best of ZDNet delivered straight to your inbox

Facebook Activity

White Papers, Webcasts, & Resources