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Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

IBM aims to apply analytics to business processes

By | October 5, 2011, 9:01pm PDT

Summary: IBM’s idea is that business operations can become as data driven as the IT department hopes to become.

IBM on Thursday will roll out software that aims to apply its analytics knowhow to automate business processes.

With the move, Big Blue is looking to move beyond IT and into the business operations that occupy the CEO. Naturally, there’s a heavy dose of IT in the applications, but it’s worth noting where IBM is heading as it aims to extend business intelligence software.

In a nutshell, IBM is aiming to tame the unstructured data flow in corporations and connect these disparate information sources to improve operations. The idea is that business operations can become as data driven as the IT department hopes to become.

The rollout includes:

  • Decision management software that automates business decisions. The application, dubbed IBM WebShpere Operational Decision Management, aims to capture logic and apply it in real-time. If the business and IT teams aren’t aligned, IBM is looking to automate the process.
  • Predictive business service management software aims to cut service disruptions proactively. IBM Tivoli Analytics for Service Performance is being previewed.
  • IBM’s WebSphere Message Broker and IBM WebSphere MQ are designed to connect various information assets.

To go with those aforementioned software packages, IBM is launching developer tools based on its Rational family.

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Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.

Disclosure

Larry Dignan

Larry Dignan has nothing to disclose. He doesn’t hold investments in the technology companies he covers.

Biography

Larry Dignan

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic. He was most recently Executive Editor of News and Blogs at ZDNet. Prior to that he was executive news editor at eWeek and news editor at Baseline. He also served as the East Coast news editor and finance editor at CNET News.com. Larry has covered the technology and financial services industry since 1995, publishing articles in WallStreetWeek.com, Inter@ctive Week, The New York Times, and Financial Planning magazine. He's a graduate of the Columbia School of Journalism and the University of Delaware.

For daily updates, follow Larry on Twitter.

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