Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

IT salary survey: Not all technical certs created equal

By | March 6, 2008, 4:05am PST

Summary: Some technology certifications don’t land you more pay; multitasking is critical and IT worker salaries are up slightly from a year ago, according to a survey by Global Knowledge and our sister site TechRepublic. The survey surfaces a bevy of key points (see PDF download), but for me it all comes down to following the money. At [...]

Some technology certifications don’t land you more pay; multitasking is critical and IT worker salaries are up slightly from a year ago, according to a survey by Global Knowledge and our sister site TechRepublic.

The survey surfaces a bevy of key points (see PDF download), but for me it all comes down to following the money.

At a high level, that average IT salary was up 3.25 percent to $73,963. Eighty percent of the 7,193 IT workers surveyed got a raise, but the average salary increase was 4 percent compared to 5 percent a year ago.

How exactly do you increase your salary? Or at least stay relevant? The common view is that additional certifications get you more dollars as 65 percent of respondents said training was needed to acquire new skills and knowledge. However, more than half of respondents indicated that certifications had no impact on their salary. In many respects, you may need additional certifications to keep your job.

Nevertheless, you need to choose your certifications wisely. Not all are created equal.

This chart shows the salary disparity among certs:

certchart1.png

certchart2.png

Obviously if you want to get ahead project management training is your ticket. It also doesn’t hurt to know Cisco gear, Microsoft and Red Hat. This points to a common theme. IT workers need to be versatile because in most companies you’re melding communications, Windows and Linux. There are few one vendor shops out there.

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Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.

Disclosure

Larry Dignan

Larry Dignan has nothing to disclose. He doesn’t hold investments in the technology companies he covers.

Biography

Larry Dignan

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic. He was most recently Executive Editor of News and Blogs at ZDNet. Prior to that he was executive news editor at eWeek and news editor at Baseline. He also served as the East Coast news editor and finance editor at CNET News.com. Larry has covered the technology and financial services industry since 1995, publishing articles in WallStreetWeek.com, Inter@ctive Week, The New York Times, and Financial Planning magazine. He's a graduate of the Columbia School of Journalism and the University of Delaware.

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not all cert created equal
nkosiv 30th Apr
again cert shows that you know the meaning of BIOS, cos if you never learned about it how will you know the meaning, hahahah its like I know how to indicate but I dont know what is indicator, meaning is also important than just knowing how to operate, learn and apply so certificate very important, someone withou certification can take him 5yrs to graps quicky in a working environment
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No Apple certs?
robshelby@... 6th Mar 2008
I wish some Apple Certs were in this survey happy
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Staff
That was the whole list
Larry Dignan 6th Mar 2008
with a minimum of 10 responses. Could be the sample too. For instance, if a survey was targeted at creative professionals you'd probably get a lot of apple certs.
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Apple certs? AHAHAHAaaaaa
JABBER_WOLF 4th Apr 2008
Sorry this was for an industry and business.

Remember market share, 6-7% use Apple compared to 90% MS.

And businesses, creative or not, use mostly backend MS software and cisco hardware. Even Linux is in higher demand than OSX knowledge.

I'm sure there is a niche in there somewhere for Apple but its a small one, a very small one. Most of the Apple admins I know were fired and the severs replaced with MS and Linux servers. So might not be the best of career moves.
Certs aren't needed. A 4 year degree, wide ranging experience, and continuing education are all that are needed. This is from personal experience since I have never had a cert and would never consider getting one, and now run a small IT shop where I still do a large amount of the technical work.
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I've got several certs
voska1 6th Mar 2008
Plus post secondary education of 5 years. Certification for the most part is completely useless. There was time when businesses were on the wagon for certification and it sure helped having them but that was back about 10 years ago. Today I find they are mostly irrelevant.

If you have 10 years of Cisco experience having the certificate really means nothing.

The only purpose I see certificates for is to make money for training centers and testing centers. It's really a rip off.
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Some companies require certifications
Real World 6th Mar 2008
US DoD, for one...
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I have to agree..
berwyntech@... 10th Mar 2008
I have to agree w/ you. My older brother picked up plenty of certs after college and he's the one who turned me off of it.
I run a small shop also, and none of our customers have ever asked about them.
They want to know what your experience in the field is.
Can you solve their problem and then stick with them in the future.
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Absolutely right
In the State of (Dis)Enchantment 19th Mar 2008
I gained my experience in the military, but have no certifications. After I retired, I went to work running a network that spans across the state. My employer's concerns about my lack of certification? None.

I was able to not only do the job, but exceed their expectations, which in the business world today is all that really matters.
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if not certs then what?
2WiReD 1st Apr 2008
"...and continuing education are all that are needed..."


Without the quantifiable results that sitting Certification exams provide, employers generally would be unaware of the success of your "continuing education" surely?

As a business owner, you yourself know what you have learned and what you need to learn, for the rest of us, well, we have to prove in some tangable form that we can backup what we say we're skilled in, be it for a new job or a promotion.
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I think certs are a good option
spacewolfie82 Updated - 1st Jun 2009
IMHO certs are a good option, some people are unable to go into the military, due to physical or other impairment (e.g. Asthma, and any other medicine dependant problem) so getting military training is not an option, and full time College is impractical for older or poorer people (Local technical school is $28,000 compared to the local University of $95,000, or even the travel to a state college which could cost as much in expenses , or even more. Plus, none of the useless classes, what does Napoleon's loss at Waterloo have to do with the settings of a CMOS? Etc.) so having a certification is more practical than a degree when it comes to getting an IT position. It may not be better, but it is more practical, besides, if you have a degree, why settle for a $68,000 job when you could just as easily qualify for a $90,000 or more career? I'm just saying....
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In some cases...
brainsmith 6th Mar 2008
For someone like me who is just getting started in the IT field, (I graduated college last April), I could see how these certs could help you land that first IT job, but beyond that, I agree.

That being said, I am considering going for the MCAD or MCPD.
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oops
brainsmith 6th Mar 2008
That response was suppose to be a reply to jfp.
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Yes I agree with the opinion....
fredfarkwater@... 6th Mar 2008
that Certs are for the most part good for someone who's just coming into the business. Being an old salt - 32 years I've learned as much just taking classes and studying on my own than doing a cert track. IMHO, nothing will ever replace OTJ experience. Cert tracks just give you the basic methodology and a few made up senarios.
Business that require certs: there staffed with people who don't know a thing about IT. They have their little scanners set to key words. I contract an Robert Half has sent many a certified person only to have them released and replaced by someone like me. Yes, I am tooting my own horn because you have too! good luck and happy trails.....
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Certs show committment
Olderdan 7th Mar 2008
Jeeze! what a bunch of old grouchy people you guys are!

I find that there are two kinds of people, those who are committed to their field and those who work in their field. Committed people take the tests that separate them from those who merely work in the area. Taking the test poses a risk of failure. Succeeding means you're willing to take on the extra effort and added risk!

I for one look for a cert in people I hire. Not because I think it means they're smart. No, I look to their experience for that. I look to the certs to tell me if they're committed and courageous. That tells me they're willing to jump in and *DO* something while other people just watch.

Besides... even with 20+ years of experience in the IT and Security area, I find I learn a broader range of things pursuing a cert than I would just sitting around in my own shop "taking care of business."

*shrug*

Just my two cents,

-- Dan
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Bunch of IT spoofers...
kiazhi@... 9th Mar 2008
Well, i don't agree to your statement stating that they are have commitment. This is because alot of them (80%) are utilising memory skills to pass the test and have no idea how to resolve real life issues.

You can learn more in HRM papers about Effective Learning theory and Competence framework. This clearly define a person learning, commitment and skills which have shown no clear relationship that if a person is certify, will have commitment.

Certification does not prove anything except that you have alot of time in reading their product course books. A professional IT and hackers usually do not have certification cause they don't need one to prove themselves as their work experiences and networking within their own field can already prove that they are good.
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Bunch of IT spoofers
nkosiv 30th Apr
Please you wont give someone your car knowing he have no license, even you you wont drive without having one cos u know it is against de law also u will get caught and pay bribery for that so to stay in a safe site just get one, insurance wont insure uless you have license proof, so expirience good but it must be backuped by proof, pleas plesase proof is important cos you have a proof that your house have title deed that shows that it is your house you have de rights thats it proof that you are microsoft certified worker please!!!
Working for a reseller, certs are very important as it gives us discounts with the vendors which adds to the bottomline profit. It also does help when going before some customers. They like to see that you have put the time and effort into not only learning the technology that you are proposing, but have been assessed on that knowledge.
Why is ITIL v2 Foundations (1 course, $95K) worth more than the ITIL v3 ? ITIL Master (6 or 7 courses, $87K)?
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I have been saying this for years. Certs are just a way for Microsoft and now other companies to wrap you tighter around their little finger. They prove only that you know what answer they have for everything. Even the US Government has been suckered into this thinking with their new system.
I have 13 or so years in the field and hope to exit it when I have 20 at my company. I am also glad that my children have decided on different fields to pursue.
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I have 33 years in IT experience and I also agree certification is a money maker for test areas, doesn't prove you're an expert in that certification, and makes IT directors/managers lazy in their interviewing process.
You can get a certification without taking any meaningful classes. All you need to do is hook up with one of those testing areas that offer a "quickie" course on how to pass a certification.
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Please always people are looking to justify themselves, if someone doesnt like something he/she will always against, why cant you take your car to street machanic, cause you know that they are not qualified to touch your car, so you send your car strait to VW or BMW so its like that with IT, you want a proof before you take a risk, you are glad cos you landed that job old days were requirements was not that much but todays Generation we need proof
Certs are an indicator that someone has put time in to learn material that may or may not be helpfull on the job. It does give some managers an indicator of whether the person has been exposed to areas and concepts that bear on the job at hand, but that is all. Just an indicator. Yes, there are companies that give discounts for certifications, but the cost of getting and keeping those certifications is usually so high that you will be lucky if you break even. This does not apply to huge companies, just normal size ones. It seems to me that the money being made on certs is by the companies that offer the certifications and the centers that teach them.
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not all cert created equal
nkosiv 30th Apr
again cert shows that you know the meaning of BIOS, cos if you never learned about it how will you know the meaning, hahahah its like I know how to indicate but I dont know what is indicator, meaning is also important than just knowing how to operate, learn and apply so certificate very important, someone withou certification can take him 5yrs to graps quicky in a working environment
Where are the Oracle Certifications?
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I would have to say certifications don't hold a candle to
indicating commitment, like 4 or 5 years for an undergrad
and an additional 2 or 3 years for a grad degree. However
they do expose you to more detail of specific areas and
technologies.

I also have to say, I have had to fix more problems caused
by people with just certifications that "know" what they are
doing. Nothing can replace experience and well-developed
analytical skills, which are only gained over time. I've had
over 25 years experience and find IT involves constant
learning.
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Rote Learning
l_g_johnson@... 19th Mar 2008
Certifications are just another measure of how we rely on by-rote learning. This kind of learning can be good in positions where you have to do the same thing over and over - managing a network comes to mind, but are almost useless where you have to meet new challenges all the time, such as in programming. In the second case, they equate memorization with process and may lead those who rely on them to hire the less capable person.
I recognize the value of Certs but initiatives like "Certification Bootcamp" invalidate the value of Cerrts for those of us that have years of experience in key fields.
Seeing the Process side certs as having a higher salary average, to me, seems to indicate that the industry is more focused on the process of implementing technology than on the technical side. I have personally been involved with projects to where I was the technical person to deliver a solution and there were three Project Mnagers.
I wish i was hitting the average for my CISSP!
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Where's the ISACA certifications rate? i.e. CISA and CISM
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CISA and CISM
gnomic@... 27th Mar 2008
I have both, plus CISSP, PMP, and CSDP and some others. And a MBA.

The CISA is pretty much required for IS auditing. Auditors are in demand. The CIA is considered a step up from CISA, but it requires more experience, is harder to maintain, and requires more financials.

The CISM is still a far second to the CISSP, although I can't say why. Mostly the CISSP has been around longer and covers more knowledge domains (10 v CISM's 6).

If you are picking between them, start with the CISA first if you meet the requirements, unless you are a security geek, then go for the CISSP. Salaries vary widely, but are generally comparible based on experience.
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re: CISA and CISM
raouf.nabi@... 9th Oct 2008
Hi

From your experience, how did the job market respond to you having MBA and CISA? I have the cissp and cisa and I am really thinking about business school. Would you recommand it? What type of positions does that provide, salary, future opportunities? Also, in this case, does it matter "where" is the mba from ( ivy league or not)?

Thanks,
keep it up
R
I have found in my 10 years of working I.T. that few companies require certs. It is usually an easy "BUZZWORD" for HR Hiring people to go through resumes. While I agree that certs let knowledgeable people know you have studied material, I have yet to find a hiring manager that really knows what it takes to get an MCSE, or CCNA. I have worked on hardware, but yet to gain an A+ cert. But in changing jobs, it can keep you out of the running, unless you speak a good game.
The certs are useful in some professions and to get past HR with some companies. Its generally the profession that sets the salary level, not the certification. For project management, you pretty much have to have a PMP these days. To be in Auditing, you need a CISA or CIA. Security, the CISSP is required for management levels. But for the more technical jobs, the vendor certs are more useful and practical.

me - PMP, CISA, CISM, CISSP, CSDP, CEH

and MBA
Based on what I've seen, the high ranking of people with ITIL and PMP certs is not because they got great jobs after getting those certs. It's because they already are managers or project managers who chose to get certs in the "hot" topics.
For proof, look no further than the list itself. Any reason ITIL v2 Foundations ranks higher than ITIL v3 Master? Maybe because the first people to take the cert tests were the higher level execs who were considering moving their businesses to an ITIL model. Then people below them chose to get the cert after it was apparent the business was going that route.
It's not so much that the cert equals the job you'll get; it's that the job you have may require the cert, at least in the ITIL and PMP arenas.
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VMWARE CERTS?
JABBER_WOLF 4th Apr 2008
Seeing as everyone on the backend is going to virtualization when possible, even MS is pushing that, don't you think you should include VM or MS certs for virtualization?
I know im getting requests for jobs left and right having a VM cert.
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hmmm, so how ITIL v2 FOUNDATION cert. can overcome ITIL v3 - MASTER cert.??? Especially since ITIL v3 certificates takes YEARS to be achieved, and requires essay writing skills to obtain it?
Are these good too, or are they too broad based? I have a degree in Economics, and am currently debating going back to get a second BS in comp engineering or science. Maybe a cert would make more sense.

-Elliot

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