Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

Learning OS X Lion: A dreadful experience for a PC user, but is it worth it?

By | August 11, 2011, 3:57am PDT

Summary: I want to like my MacBook Air. I really, really do. But OS X is making the transition from Windows extremely tough. Read all about my experiences thus far.

After spending a little over a week and a half with my shiny, new MacBook Air running OS X Lion, as a Windows user, I must admit… I almost can’t take it anymore. Learning OS X is driving me absolutely batty, but not because I think the OS is incapable or anything of that nature. In reality, I had no idea what I was in for and how I would have to learn even the most basic-of-basic functions of the OS.

To be clear, my experience and opinion thus far has absolutely nothing to do with “PC vs. Mac” prattle or me being intentionally provocative; I’m just having difficulty finding the patience to continue dedicating to a $1750 beauty that currently serves for little more than Internet browsing at the moment. And even that has been a pain.

But despite my woes thus far, I am determined to realize the full potential of the Mac way of doing things. I know too many Mac users who I respect and whose opinions I value to just walk away from the OS now, so onward I carry. For anyone thinking of trying OS X after spending most of your years on Windows, prepare to have to deal with some combination of the following frustrations; however, it just might end up being worth it, though the jury’s still out on that one for me.

Which freakin’ key is it!?

The keyboard. It haunts my dreams. Moving from a PC keyboard to a Mac keyboard has had me pulling what little hair I have left out of my head. Do I press “fn,” “control,” “option,” or “command” before ‘c’ or ‘v’ to copy and paste? And where’s the delete key? I see one key called “delete,” but it’s the same as “backspace.” Okay, so then, how do I get delete functionality? I guess I have to press a key along with “delete” to achieve that functionality. Hmm, so do I press “fn,” “control,” “option,” or “command” before pressing “delete?”

As a writer, both the backspace and delete keys on PC have become a critical staple to my productivity. Only within the past couple of days have I stopped hitting where the “del” key *would* be on a PC, only to find that, on the MacBook Air, I’ve hit the power button since it’s located where the delete key on my PC is. I swear, I’ve probably seen the “Are you sure you want to shut down your computer?” dialogue box more than those of you who have used OS X your entire life.

Long story short, there’s just no way you can simply jump in and start being Mr. Productivity Writer Guy or Girl with OS X if you’ve been on Windows your entire life. Likewise, the day will come soon when I put Windows on the Air. I dread the thought of trying to figure out how the keyboard is going to work in that scenario…

From power user to complete newbie

Talk about a shot to the ego, good luck replicating your power user ways from Windows with OS X — in the early stages of learning OS X, at least. This is one I’m still stuck on. What the heck do you do when you try to empty your trash, but a dmg file won’t delete because it’s supposedly in use? In my case, it was the Adobe flash updater dmg. I made sure everything I had open was closed, but still no dice. What I wanted to do was open a task manager or something of some sort so I could see all running processes and close out anything I felt might be a contributing culprit, but I had absolutely no idea how to go about something like that. Is there even a task manager or anything like that in OS X?

So, I went to restart the machine. And when I did, guess what happened? Everything froze except for my ability to move the pointer around, which was a colorful little spinning circle. I let this go for about 15 minutes before I just did a hard shutdown. Once I rebooted, I could delete the file and all was good. But having no idea of what caused that and no knowledge of if/where there are any system logs to reference is frustrating.

Speaking of that, I now come to the point where I say you have to look up E.V.E.R.Y.T.H.I.N.G! Google this, Google that, and walk away feeling like a moron for no good reason. I’m finding it’s difficult to find the answers to certain problems, because they’re either such simple “issues” that only a complete newbie would have, or you have to wade through pages-upon-pages of people bickering about “this isn’t Windows, you dummy. Everything just works, so it was either something stupid you did or you’re a liar.” I’ve even gone to the extent of purchasing one of those expensive “Mac OS X for Beginners” magazine-books, but even it’s limited to what it can answer for me at the moment.

Here again, it was shortsighted of me to think I could just pick up OS X and immediately use it in the manner I use Windows.

Antiquated-feeling OS

Perhaps it’s just me, but the OS looks extremely antiquated to me in a number of ways. The bar at the top (sorry, I don’t know what it’s called yet without Googling it — taskbar, topbar, whatever) just looks drab. It’s plenty functional, but having to see it and use it for every single program is something I’m going to have to get used to. It’s really an eyesore for me at the moment. Not to mention EVERYTHING being shades of gray. It’s like only having Windows classic, but worse. I miss Aero Glass something fierce.

Likewise, what’s up with the file dialogue windows when you want to save a file and navigate for a place to save? The best way for me to put this in terms that Windows users will understand is to compare this scenario to Microsoft keeping certain elements from Windows 3.1 in their latest version of Windows. Yes, I’m saying that I think OS X needs a significant overhaul of epic proportions in certain ways, but that’s just being hypercritical. I’m sure I’ll quickly get used to the environment such that I stop nitpicking it to death.

At any rate, the combination of those few things alone has me feeling at times like I’m back in my school library’s “Mac lab” in the 7th grade. Needless to say, I’m a bit underwhelmed and confused by all the people who say OS X is “just SO much more beautiful than Windows!” Simplistic, perhaps. But THAT much more beautiful? Meh. I really fail to see what all the fuss is about with OS X’s looks out-of-the-box — especially compared to Windows 7.

A really, really expensive venture

Let’s face it: when you pay for an Apple product, you’re paying astronomically more than you should be for what you’re getting under the hood. If the shoe were on the other foot, I could buy an equally-powerful laptop with Windows 7 on it for a quarter of the price I paid for the MacBook Air. So with that said, is the look of this device, its form factor, and its OS really worth THAT much more? If I weren’t in a position to safely afford this thing, I’d say absolutely not.

Now, I’ve seen many justifications for why they cost so much, but I’ve yet to read a truly compelling reason. Owning this device is kind of like owning an Aston Martin with the guts of the same year’s Honda Civic: you’ll look good getting to where you’re going, but that’s about all you’ve got going for you.

On the next page, I lighten up a bit and discuss the things I like so far about the MacBook Air, as well as conclude the post.

What I like about the Air and the conclusion… ยป

Topics

Stephen authors the SEO Whistleblower blog here on ZDNet, but his passion for investigative research often leads to non-SEO-related exclusives not suitable for his SEO venue. As such, BTL once again saves the day for yet another writer with much to say about a myriad of topics.

Disclosure

Stephen Chapman

Stephen Chapman is a freelance writer and SEO consultant. All work that Stephen does for ZDNet is on a contractual basis. With the exception of content populating the SEO Whistleblower blog and any off-page efforts he implements to promote SEO Whistleblower, Stephen does not currently perform SEO duties for ZDNet or any other CBSi affiliate.

It is left to Stephen's discretion whether or not to accept assignments from prospective clientele who discover him through SEO Whistleblower. Such endeavors have no association with ZDNet and -- unless otherwise agreed upon -- are kept separate and private in the interest of all parties involved. You may freely contact him for consulting, training, and/or public speaking inquiries.

Stephen does not sell links or create posts based on bribes (unless you're willing to pay him an extravagant amount of money -- just kidding). If you have a product you would like to be considered for a review, you can contact Stephen. A fully-functional version of the product is required solely for the intention of testing its full capabilities. Acceptance is not a guarantee of a review. Any review written based on preemptive measures will be noted as such within the review.

Lastly, while Stephen may accept complimentary passes, waived fees, payment, and/or covered travel costs to industry-related events (conferences, expos, etc.) as an attendee or a speaker, acceptance of such offers is not considered payment for -- or exclusive guarantee of -- any particular blog coverage of the event attended.

Biography

Stephen Chapman

Stephen Chapman has cut his teeth on blogging and various aspects of Internet marketing for a number of years now through freelance, consulting, and agency work. A proponent for -- and implementer of -- white hat SEO, Stephen has grown tired of not personally combating the negative stigmas often associated with SEO. Through ZDNet, Stephen aims to dispel the myths, educate the masses, and become one more positive voice for real SEO. When not focusing on SEO, Stephen happily spreads himself thin between blogging about Microsoft, writing music, photography, playing Quake Live, and much more.

Talkback Most Recent of 362 Talkback(s)

  • RE: Learning OS X Lion: A dreadful experience for a PC user, but is it worth it?
    If you don't like your Mac computer I'd be happy to get a free gift :] . I'm the opposite - Windows drives me crazy and on Mac I feel like home.
    ZDNet Gravatar
    jrusinek
    11th Aug
  • ZDNet Blogger

    RE: Learning OS X Lion: A dreadful experience for a PC user, but is it worth it?
    @jrusinek lol @ free gift. I totally understand your opposite perspective. I can see how going from one to the other is likely to drive one mad. I've vowed to become a power user of OS X though, so hopefully, I'll find myself feeling a bit more comfy within it here soon enough. We'll see!
    ZDNet Gravatar
    StephenChapman
    11th Aug
  • RE: Learning OS X Lion: A dreadful experience for a PC user, but is it worth it?
    @StephenChapman You do have options. You can start with the Apple Website (http://www.apple.com/support/switch101/). If you now someone that has a Mac you can also ask them. Mac users are generally a friendly bunch.
    ZDNet Gravatar
    Rick_Kl
    11th Aug
  • ZDNet Blogger

    RE: Learning OS X Lion: A dreadful experience for a PC user, but is it worth it?
    @Rick_Kl I'll look at that site once I wake up (about to head to sleep shortly). As for Mac users, the people I know who are dedicated users are certainly a friendly and intelligent lot. But I don't feel quite right about having to bug them about things I consider to be petty. There is so much I'm having to learn -- so many things I simply take for granted with Windows -- that I'm really just having to have a go at it on my own for the most part. But I'm okay with that! There's nothing quite like full-on immersion to get you acclimated to something. happy

    -Stephen
    ZDNet Gravatar
    StephenChapman
    11th Aug
  • RE: Learning OS X Lion: A dreadful experience for a PC user, but is it worth it?
    @StephenChapman If you go to system preferences and select keyboard and mouse you will see a list of all shortcuts...
    There is a help menu in the...menu bar...the thing at the top...some of it is local, some connected to Apple...
    If you still have problems with that, I think you might be better off with Windows...
    ZDNet Gravatar
    Transporter25
    11th Aug
  • RE: Learning OS X Lion: A dreadful experience for a PC user, but is it worth it?
    @StephenChapman I myself have been using Windows for the last 25 years and got pretty frustrated with it those past three years. I switched to Linux UNBUNTU and learned it parallel to windows and liked what I saw. Last year, I decided to give Mac a try and bought myself a MAC BOOK PRO. At first, I was geting angry not knowing how to do certain things. I did however bought a ONE ON ONE membership and for two weeks I was @ the MAC store asking all kind of questions. It did help and I was very happy I did. Now, a year later, I'm a VERY HAPPY Mac user and asking myself why did I wait so long for the switch. My Widows Laptop is now a paper weight.

    I Would strongly recommend that you purchased the one year ONE ON ONE membership and bit them to death with questions until you become that PRO of your Mac Book Air. I'm sure you'll be pleased and satisfied.

    Since then, I have changed all my PCs from my business. I now have two iMacs 27" with all the bells and whistles, two MAC Book Pro 15" & one 13". I'm about to get more for my business. I'm not saying "ADIOS" to windows, but MAC is the way to go.
    ZDNet Gravatar
    rdelain@...
    11th Aug
  • RE: Learning OS X Lion: A dreadful experience for a PC user, but is it worth it?
    @StephenChapman If nothing else, you will have expanded your knowledge beyond just Windows. Knowledge is a precious thing, and the pursuit of knowledge should always be the goal of any IT worker.
    ZDNet Gravatar
    Rick_Kl
    11th Aug
  • RE: Learning OS X Lion: A dreadful experience for a PC user, but is it worth it?
    @StephenChapman if you want to feel more comfortable ... look again at your picture of the Mac sitting on your bed.. then start hearing Issac Hayes (or Chef as I pretty much always think of him now) and his voice is your Mac ... "Come'on Stephen ... get over here with me ... mmmmmm that's right stevie, make sweet love to me ... stoke my del key ... you know you love that key...."

    And then the next time you sit down to use your Mac ... you'll feel less awkward than at the moment you realized many people DO have that kind of fanaticism with their apple torture devices..

    I won't lie ... apple makes a strong case for itself, the supposed "ease" at which you can plug *apple* things together and be "creative" .... but at the heart of hearts ... you know that getting to learn some things all over again is a pain in the ascii and that sometimes change for change sake is wrong. Your frustration with doing simple things is duly noted ... the problem is that you didn't start with a mac, so your base of learning is going to face that uphill climb all the time.

    That frustration is the same I have for Microsoft's redesign of its office products with the new "ribbon" interface ... something I could do with out, and even worse is microsofts 10+ years with key combo's that are no longer the same under new office 2007/2010, and its because of that, I have dedicated more time to working with Open Office (and Libre Office) to break my dependence on Microsoft's flagship (good going microsoft changed enough to make me leave you).

    And you can't just say using Ubuntu or any linux variant and X session manager on the pc is comparable or a stepping stone for Mac because its only in the terminal that they are similar ... the GUI is just as alien from X to Gnome to OSX/Lion/Mac as it is from Windows PC to Lion Mac.

    Oh and by the way, small nit-pick .... the word is "overhaul" (page 1 as presented here on zdnet, 2nd paragraph, 2nd sentence: "Yes, I?m saying that I think OS X needs a significant overall of epic proportions in certain ways, but that?s just being hypercritical.")
    ZDNet Gravatar
    TG2
    11th Aug
  • ZDNet Blogger

    RE: Learning OS X Lion: A dreadful experience for a PC user, but is it worth it?
    @TG2 LOL! Oh boy... I can't believe "overall" has been there for this long since I posted the article. Sheesh. Thanks for pointing it out; I've now replaced it with the correct word. I hate doing that.

    Your first paragraph had me rollin' over here, by the way. Nicely done. happy

    -Stephen
    ZDNet Gravatar
    StephenChapman
    11th Aug
  • RE: Learning OS X Lion: A dreadful experience for a PC user, but is it worth it?
    I went through the same thing about 2 years ago. It took a month before I stopped wanting to go back to windows, after 3 months going back was unthinkable. Everything just works!
    ZDNet Gravatar
    commchf
    11th Aug
  • RE: Learning OS X Lion: A dreadful experience for a PC user, but is it worth it?
    @StephenChapman Hi Stephen, FN + Delete is the equivalent of the delete key. That is the biggest complaint from heavy writers coming from windows. Also, most apps on the mac are delivered as a dmg image file (like .iso). You have to eject the mounted file before you can delete it. Change your Finder preferences to show every item on your desktop(no longer default with Lion). If you don't like the command key you can map control to do the same that way it's like Windows.

    Hope that helps!
    ZDNet Gravatar
    gigathlete
    11th Aug
  • RE: Learning OS X Lion: A dreadful experience for a PC user, but is it worth it?
    @Rick_Kl
    I think it would be best for him to start with the site first. My experience is with the Mac users I've asked for help from are usually arrogant and ego driven by Apple products only, but then again I live in Cupertino happy

    Also a lot of the Mac users here in Cupertino are creeps but I know for a fact that does not apply to all and probably a lot better experience outside of Cupertino.
    ZDNet Gravatar
    audidiablo
    11th Aug
  • RE: Learning OS X Lion: A dreadful experience for a PC user, but is it worth it?
    @StephenChapman I hope you are keeping notes. If you keep good enough notes, then you will be 2/3 of the way to having a book written. Jump over to Gnome 3 once Mac is understood and you have a valuable item on your hands.
    ZDNet Gravatar
    uaamf@...
    11th Aug
  • RE: Learning OS X Lion: A dreadful experience for a PC user, but is it worth it?
    @StephenChapman This is why long-time Linux users like myself hate being forced to use Windows without workspaces and other nice touches. I also suspect that Mac users feels that way about working on Windows.

    It's also one of the big reasons why pre-installed Linux netbooks and the like see returns -- people don't like to relearn things they think they already know.

    Any new OS is equally simple (or complicated ...) for the beginning user: it's the power users that refuse to throw away years of knowledge just to start as a beginner again.
    ZDNet Gravatar
    daengbo
    11th Aug
  • Objective User Experience
    @StephenChapman

    Stephen as someone that came from Windows to Mac about four years ago, when Leopard came out and Mac switched to Intel; I can sympathize with your woes. Try uninstalling a program on a Mac, good luck (I will not go into the details of how to do it or the programs you can BUY to do it here). Of on Lion, try changing your desktop picture for every desktop, good luck with that. After getting accustomed to both OSs, I think I can truthfully say that they both have their strengths and their weaknesses. Over all I think they are about equal. As far as the blandness of OSX, I could not agree more. There are some programs that are available to help with that. CandyBar will let you change your icons and dock (you can download docks at Leopard Docks or other sites), and Crystal Black will will change the UI colors and enable aero on OSX. Do not download the full Crystal Clear, it is not Lion compatible. You will find more freeware for the Mac, but you will also find a lot of programs that you like will not run on Mac. You will find maintenance to be much easier and the periods of maintenance to be less. Onyx is a great free utility for maintenance cleaning on a Mac. I would install an antivirus just to have one; I do not run one in real time and only scan maybe a few times a year. The only things I have found so far are Windows viruses, which are harmless and probably picked up through a friends emails; but delete these because they can be passed on to Windows users. Windows is more customizable, has a better looking UI and with the release of Windows 7 is more intuitive and easier to use than any OS I have used. Of course with Windows you have to have security software, as I am sure you well know. On my Windows desktops at work, all I use are Microsoft Security Essentials, Malwarebytes, and Iobit Security; all of which are free. As you also know you need to do maintenance and security scans more often than on OSX. Of course Mac is much more secure due to it's relatively small market share; but that will change if they ever become a real competitor to Windows, and then it will be interesting to see how not only Apple deals with it but also the hordes of Mac users who have an unfounded belief that OSX is inherently more secure and refuse to believe otherwise despite evidence to the contrary. The bottom line for me is that both OSs are about equal, I use Mac only at home because I enjoy the vastly superior build quality of their notebooks. If I was to buy an AIO or dekstop for home, it would be a Windows 7 and I would save a ton of money. Apple markets Mac as a luxury brand of computer, and that is what it is; so if someone does not want to pay the premium for better build quality and higher specs on the their low end computers, then Mac is for you. If you want more choice in brands, build specs, models, styles and sizes; than Windows is for you. Of course some PC vendors are really coming out with some outstanding designs that are well built and run great at half the price of Mac. See the new HP Envy 14 with it's all metal casing, and also the first laptop to offer serious hybrid drive technology without the price of a full SSD. Also all of the Sony VAIOs are great, well built machines as well. Just my two cents, I hope it helps you.
    ZDNet Gravatar
    MichaelWells
    11th Aug

Talkback - Tell Us What You Think

Formatting +
BB Codes - Note: HTML is not supported in forums
  • [b] Bold [/b]
  • [i] Italic [/i]
  • [u] Underline [/u]
  • [s] Strikethrough [/s]
  • [q] "Quote" [/q]
  • [ol][*] 1. Ordered List [/ol]
  • [ul][*] · Unordered List [/ul]
  • [pre] Preformat [/pre]
  • [quote] "Blockquote" [/quote]

The best of ZDNet, delivered

ZDNet Newsletters

Get the best of ZDNet delivered straight to your inbox

Facebook Activity

White Papers, Webcasts, & Resources