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Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

Nokia's next challenge: Weathering Symbian's quick demise

By | January 26, 2012, 6:21am PST

Summary: Can Nokia significantly boost Lumia sales given that sales of Symbian devices are falling off a cliff? Probably not.

Nokia’s fourth quarter was a mixed bag as it sold 1 million Lumia devices—below consensus estimates and above worst-case scenarios—but a bigger challenge looms. Can the company significantly boost Lumia sales given that sales of Symbian devices are falling off a cliff?

Stephen Elop, CEO of Nokia, put the Lumia vs. Symbian race in context. He touted Lumia sales and noted that Nokia’s plan was to gain traction country by country. Elop noted in Nokia’s earnings release:

In the war of ecosystems, clearly there are some strong contenders already on the field. And with Lumia, we have demonstrated that we belong on the field. Our specific intent has been to establish a beachhead in this war of ecosystems, and country by country that is what we are now accomplishing. To date we have sold well over 1 million Lumia devices. From this beachhead of more than 1 million Lumia devices, you will see us push forward with the sales, marketing and successive product introductions necessary to be successful. We also plan to bring the Lumia series to additional markets including China and Latin America in the first half of 2012.

The catch?

Changing market conditions are putting increased pressure on Symbian. In certain markets, there has been an acceleration of the anticipated trend towards lower-priced smartphones with specifications that are different from Symbian’s traditional strengths. As a result of the changing market conditions, combined with our increased focus on Lumia, we now believe that we will sell fewer Symbian devices than we previously anticipated.

In other words, Lumia has to offset falling Symbian sales just for Nokia to tread water. No pressure there Mr. Elop right?

That Symbian pressure is partially why Nokia’s outlook isn’t so great. Nokia projected first quarter sales that were below the usual seasonal trends and break even for the devices unit. In other words, Nokia really has no visibility into its business.

Barclays Capital analysts said in a research note:

Nokia has sold more than 1.0 million Lumia devices. We consider this a solid metric compared to consensus of 1.3mn and worst case fears of only 500,000. Nokia’s global Lumia rollout continues in 1H12, but under more duress as Symbian demand is declining more rapidly than expected.

If Lumia and Windows Phone devices can’t offset Symbian Nokia will have more pain ahead. There’s already a lot of sales headed in the wrong direction. Here’s the earnings report for Nokia. The table is in Euro.

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Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.

Disclosure

Larry Dignan

Larry Dignan has nothing to disclose. He doesn’t hold investments in the technology companies he covers.

Biography

Larry Dignan

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic. He was most recently Executive Editor of News and Blogs at ZDNet. Prior to that he was executive news editor at eWeek and news editor at Baseline. He also served as the East Coast news editor and finance editor at CNET News.com. Larry has covered the technology and financial services industry since 1995, publishing articles in WallStreetWeek.com, Inter@ctive Week, The New York Times, and Financial Planning magazine. He's a graduate of the Columbia School of Journalism and the University of Delaware.

For daily updates, follow Larry on Twitter.

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RE: Nokia's next challenge: Weathering Symbian's quick demise
techrepublic@... 28th Jan
@neil.postlethwaite@... S40 is Symbian, along with all the S60 varieties and Symbian^3. Symbian is akin to Linux and S40, S60 and such are akin to the various distros. There is a commonality but not everything is 100% compatible and not every variation runs on every hardware combo especially since Nokia is the only one installing the OS.
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TEST
paul.travers 26th Jan
TEST
It hold 80-90% of that market and is actually growing.
@Bruizer
I don't see what is odd.
i guess that you are neither african nor you live in Africa, right ?
As an african i can tell you that it is perfectly normal that Nokia Symbian smartphones are still doing great.
Most of us do not have good internet connections and we are not that much interestered by all this apps craziness. Thus smartphones with great out of the box functionnalities seem to be quite a great deal for many here. Not forgetting that Nokia are still among the most durable phones available.
I am personnaly considering getting a Nokia E7 myself.
@timiteh Nokia's strength has always been the durability of the phones. I dropped a 5150 in 4 inches of water and after opening and drying it overnight continued to use it for 3 years. Most people sneeze over the phone and it stops working.
@Bruizer

Where do you think your old phones go ?
Not a problem. Just do a one for one swap from Symbian to WP7. That was easy, I should be a CEO of a company.
@Loverock Davidson-
One for one swap is not possible, since ecosystem __can not__ transit. (while it could transit to MeeGo easily thanks to common particle called Qt)
@Loverock Davidson-

Yeah Enron.
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does that mean they sold the devices to consumers who activated them, or does that mean they manufactured and shipped one million devices to phone stores and Best Buy, where they may languish for a long time, and wind up in the bargain bin with leftover Zunes?
@HollywoodDog
as they do it differently over there. They sell them to consumers who then can chose their provider.
@William Farrel - nope, they sell to retailers who sell them to customers. Channel fill was part of that 1 million.
@HollywoodDog
Excellent questions. If Customers, good news. If phone stores then they are sitting on shelves waiting to be sold (which may happen). If it doesn't then you have phone stores unhappy and likely to want their money back.
@HollywoodDog - it includes channel fill (i.e. it is sell in). Figure 4 weeks of average sales, minimum, is needed to fill the channel, so roughly 40% of the total is channel fill, 60% went to customers (I think it's fair to say they had very good sell-through on that 60% since stocks didn't appear to languish in stores).
@HollywoodDog
If there is a bargain bin for leftover Zunes let me know where it is cause I would like to get another one for my boat? They are hard to find on the internet so I think most have been sold out at this point.
@OhTheHumanity 100% agreement here!
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I doubt that.
John Zern 26th Jan
@HollywoodDog
I understand: yes we get it, you do not like Microsoft. But don't let that force you into making statemenst that paint you in a childish light.

Yes they sold one million phones, not to channel partners, and they are not languishing in a bin somewhere, much to your chagrin.
@John Zern- 100% agreement here! HollywoodDog, Robert Hahn, SJVN... are they actually the same person? It's hard to see any difference in their comments, and I see Robert Hahn's anti-microsoft ANYTHING rants all over the internet! It's actually a bit sickening...
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@HollywoodDog
With the "what's in the hand test"...

In the UK have seen no-one with a Nokia Lumia phone, and only know of one person who has ever had a WP7 device (HTC), and they ditched that for a Samsung Galaxy S 2.

iPhone's, Samsung Galaxy's, Blackberry's are what people have.
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Open Source Symbian
thezorch@... 26th Jan
Nokia should open source Symbian so others can pick it up release their own distributions for mobile devices, tablets and computers.
@thezorch@...
Been there done it.
It have not cough up.
And why should it? We have many ppl familiar with making "linux", which is not true about "Symbian". Putting Symbian on PC would mean direct competition with Linux over resources (human resources mostly).
@thezorch@...
Yes, that was what many of us Symbian Users were hoping for. Nokia has had little information on it's blog about Symbian (Anna or Belle flavors) of late. They also don't seem to be letting Accenture talk much about what Accenture is doing for Symbian either. The lackluster Symbian sales are a direct result of a Windows Phone mindset, but a Windows Phone reality that is still fairly lacking in concrete functionality and not likely to get much better until Fall of 2012 at the earliest). Now anyone considering Symbian in U.S. or many othe counties where Smartphones are heavily used must contend with a platform that little momentum or information coming from Nokia.
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Yet Lawrence, your matrix doesn't tell the true story
Dietrich T. Schmitz * Your Linux Advocate Updated - 26th Jan
"But as Nokia navigates the transition to Windows, it is suffering financially, as operators abandon or demand price cuts on Symbian models, which still make up the vast majority of the 113.5 million phones Nokia sold in the fourth quarter. In the fourth quarter, the number sold declined by 8 percent from 123.7 million a year earlier. The average selling price of a Symbian phone slid 23 percent to 53 in the quarter from 69 one year earlier. "

"Vast majority" of phone sales is attributed to Symbian devices in that $113M Q4 number.

That isn't small potatoes in my book (but may represent third-world country sales).

Source:
h-t-t-p://www.nytimes.com/2012/01/27/technology/1-billion-euro-loss-and-a-silver-lining-for-nokia.html
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@Dietrich T. Schmitz * Your Linux Advocate
My understanding is that both sales and profit margins have plummeted. Considering the vast majority of their phone sales are Symbian, one can only come to the conclusion that Symbian is also responsible for most of their losses.

That this was going to be a difficult transition for Nokia was obvious. Will WP7 be the savior that Nokia needs? I have my doubts. I am 100% certain, however, that sticking with Symbian was going to bankrupt Nokia. While announcing the switch from Symbian to WP7 accelerated Nokia's losses, they were not the cause of it. Symbian's demise started long before WP7 and was the reason why Nokia decided they needed to do something drastic.

I still think Nokia will go bankrupt soon, just another in a long line of companies that Apple has killed.
@toddybottom_z
Your conclusion is plain wrong.

You know company is not only about Symbian.

Biggest loses reported department also responsible for extensive Luminia marketing ...
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@Dietrich T. Schmitz * Your Linux Advocate
Read the original article - most of the devices sold were dumb S40 based phones, not Symbian or WP7.
@neil.postlethwaite@... S40 is Symbian, along with all the S60 varieties and Symbian^3. Symbian is akin to Linux and S40, S60 and such are akin to the various distros. There is a commonality but not everything is 100% compatible and not every variation runs on every hardware combo especially since Nokia is the only one installing the OS.
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MASTER PICE
przemoli 26th Jan
I call it master pice!!!

Everyone is buzzing about Luminia, and compare it to N9.

Everyone avoides comaring Luminia to N9!!!

I call it master pice!!!

Large portions of Q raport covered Luminia.
N9? Mentioned few time, BUT always with Luminia (often as "N9 and Luminia").

Sales roughly stated for Luminia.
N9? Complete silence.

HUGE portions about how Luminia will play in future Nokia plans.
N9? One simple sentence.

Luminia is compared to Symbian to high light strong points of Luminia and WinP7.
N9? Complete silence.

To sum up. Nokia do not have hard numbers that would convince everybody once and for all, that backing up Windows Phone OS was right choice. So they caerfully avoide any thoughts about alternative (MeeGo).
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@przemoli...Nokia doesn't owe you, or any N9 user anything, but to support the device for a couple of years; nor do they have to 'convince' you of anything.

Regardless of whether the N9 sales were 92K, 250K, or 10 million, Nokia's choice is Windows Phone, and is the right choice for them according to Nokia (whether you think it is the right choice or not). Windows Phone is their future, not Harmattan/Meego, until Meltemi; and even when Meltemi is ready, it does not mean that Nokia will cease production of Windows Phone devices. Deal with it (as best as you can, okay?)!

At the end of the day...The N9 is insignificant - no future devices, nor were there ever any plans to have any even before the Windows Phone announcement! Thus, there is absolutely no need for Nokia to even spend time discussing numbers of this niche, experimental device.

And for the record, there are plenty of reviews on various tech sites comparing the operating system of each. You may want to scan the archives of this site, for starters.
@1019902735

Mine or yours opinions about N9 "greatness/miserliness" have nothing to do with my post!

I'm hinting at GREAT job Nokia pooled with Q report. Nokia's stakeholders dilemma about N9 is fresh, it could still rock Nokia share prices. Nokia did not earned cash. Nokia did not showed strong sales in the first Q of WinP7 sales. But they have disarmed potential "revolt demanding N9".

Neat trick, but potentially very risky if N9 have good sales (comparable to Lumia).
Until and unless he gets a phone on the Verizon network he has no chance in the US. In Europe I don't know.
@hayneiii@...
Hard to say that for sure. AT&T and T-mobile have enough market share that Nokia could do well, but Lumia still doesn't have what it takes to make folks situp and take notice. 900 may change that a bit, but not likely.
@jkohut

WTF else does the Lumia 900 need?
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spaulagain: easy answer
toddybottom_z 26th Jan
@jkohut
"WTF else does the Lumia 900 need?"

An Apple logo.

Okay. Seriously though, what the Lumia 900 needs is compatibility with iTunes, iOS apps, and all 3rd party iPhone accessories.
@spaulagain
Apps !
Adobe Flash Compatibility (because until HTML5 is ubiquitous, Flash still gets it done for a lot of sites !
While a majority of zdnet readers are using smartphones, the same can not be said about most Nokia phone users. They are usually loyal, the phones usually last quite well ( a probable reason for less profit in recent years along with that hardly any emerging markets), many like Nokia phones and their interface, and better than average phone cameras. If Nokia is careful and markets cheap W7 phones to the masses, they migth pull it off. If they try to go after the high end market and leave the masses behind, they will certainly fail.

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