Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

Online holiday shopping surged in 2011 to $37.2 billion

By | January 4, 2012, 12:23pm PST

Summary: Many analysts and retail experts predicted that 2011 would prove to have a better online holiday shopping record, and they would be right.

The holiday season of 2011 proved to be extremely fruitful and successful for online retailers. ComScore reports that online retail sales jumped 15 percent in November and December to a total of $37.2 billion in revenue.

Many analysts and retail experts predicted that 2011 would prove to have a better online holiday shopping record — especially after very positive Black Friday numbers in November. Thus, those predictions have been vindicated.

More so, it would seem that Cyber Monday has again outshone Black Friday as the heaviest online spending day of the year with revenues toppling $1.25 billion. That should make for some interesting promotional strategies later in 2012.

Black Friday only rung up $816 million — although that shouldn’t be terribly slighted as it was a 26 percent increase from $648 million in 2010.

Although these dates might be unfamiliar (at least by nickname) to most consumers, Green Monday and Free Shipping Day also proved to be solid earners with $1.133 billion and $1.072 billion, respectively.

It would be premature to argue that online retail in general is safe and sound. After all, the quarter after the holiday season tends to slump, and we all have our personal spending budgets left to reassess in the wake of buying gifts, travel and parties.

Nevertheless, these numbers are a welcome change from 2010 and before for retailers — even those not online. ComScore reports that brick-and-mortar holiday retail were estimated to have grown by 4 percent last year.

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Rachel King is a staff writer for ZDNet based in San Francisco.

Disclosure

Rachel King

Rachel King has no business relationships, affiliations, investments, or other potential conflicts of interest relating to the content posted in this blog.

Biography

Rachel King

Rachel King is a staff writer for CBS Interactive in San Francisco. Before serving as a contributing editor at ZDNet in New York City for two years, she previously worked for The Business Insider, FastCompany.com, CNN's San Francisco bureau and the U.S. Department of State. Rachel has also written for MainStreet.com, Irish America Magazine and the New York Daily News, among others. Rachel has a B.A. in Mass Communications and History from the University of California, Berkeley and a M.S. in Journalism from Columbia University, where she served as art director for the student magazine, Plated.

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