Over 75% of organizations haven't upgraded to latest Microsoft Office

Over 75% of organizations haven't upgraded to latest Microsoft Office

Summary: A recent TechRepublic poll showed that only 24% of organizations are predominantly using Microsoft Office 2007. See which versions they are using.


One of the jokes in the IT industry is that the biggest competition for Microsoft Office is previous versions of Microsoft Office. A recent TechRepublic poll confirms the truth that most IT departments are laggards in upgrading to the latest version of Office.

A lot of IT departments tend to upgrade and then skip the next version of Office in order to save resources in both licensing costs as well as support and training costs. It appears that a lot of them have skipped Office 2007 (which was released in tandem with Windows Vista in January 2007), as only 24% of the IT professionals who responded to the poll reported that Office 2007 was their organizations' predominant version of Office.

That's not very surprising since Office is such a mature product and Office 2007 included a significant interface change -- the Ribbon -- which has been disruptive to many business users. The most surprising thing about this poll was that 58% of organizations are predominantly using Office 2003 and only 15% are stuck mostly on Office XP (released in concert with Windows XP in 2001) or earlier.

The big question now, of course, is whether that large group that skipped Office 2007 will be ripe and ready to upgrade to Office 2010 next year, or if the Microsoft Office upgrade train has stalled in the station and is in danger of eventually being replaced by simpler alternatives such as Google Apps and Zoho over the next 3-5 years.

Topics: Microsoft, Collaboration, Software

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  • Cause Office 2007 is a UI MESS

    Really, who at MS decided the ribbon was a good
    thing? They should be fired.

    Let's take up 5 rows of space at the top of my
    screen that I can't change, can't modify and
    will confuse the living cr@p out of you.

    And simple things, like save, print, save as
    are hidden and confusing to find and use.

    It's a nightmare from a UI, user, and admin

    Better to bite the bullet and either stay on
    2003 or migrate to OpenOffice.
    • LOL!

      Which is why Open Office is copying the Office2007 ribbon, becuase it is such a messed up idea?

      • Who knows?

        Maybe THEIR ribbon will actually make sense, and be logically set up, 'cause Lord knows MS' isn't . . .

        I needed to find the about box for Word 2007 last night to get the exact version number and to verify that my copy was properly registered (Which it was), and it took me 15 minutes to find it. It shouldn't be that hard to find out what version you have . . .

      • Open Office

        "Which is why Open Office is copying the Office2007 ribbon, becuase it is such a messed up idea?"

        But Open Office s*cks, so the fact that Open Office is copying the ribbon is not necessarily a positive endorsement, right? ;-)
        • And Office 2007 sucks... and your point is???

          The people who have been migrated to orifice
          2007 hate it... The people who are still
          running 2003 hate the people who are running
          2007 because the 2007 morons keep sending them
          .docx or .xlsx files and they have to translate
          them or tell the 2007 morons to resend them in
          the format the rest of the world is STILL

          The IT managers who thought it was a good idea
          to migrate to 2007 before the rest of the world
          should be fired. That was a truly stupid move.
          • Seeing as

            There is already a downloadable update which allows you to open 2007 documents with 2003. Perhaps these smarter IT managers on 2003 should install it.
          • Oh, you mean the one with 8 security patches added to it?

            Let's see, I installed the Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats update for 2003.

            I was then immediately prompted to add 8 security patches to go with that update. The 8 security patches combined were larger than the Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats for 2003 update, itself.

            Only in the world of M$ can such a ridiculous phenomena truly happen... lol... :D
            Wintel BSOD
          • However

            ...open xml file formats will still be good for business (only for the people who see farther than their noses) so the 2003 people should really think about migratin to 2010 when its released because morons with 2007 will still be using 2007 and 2010 guess what still uses open xml formats and an improved nice super ribbon :) an so will be office 15,16,17,18,19,20...
    • Heh . . .

      Well, the UI team begs to differ:


      . . . and oh, yeah, you [b]can[/b] hide it. Try double clicking a tab.

      I think 2010 will add more customization, and will replace the orb in the upper left (where the save, print, and save as are "hidden") with a "File" menu.

      So yes, the File menu is coming back in Office 2010 :).


      Most people have just stayed with Office 2003. Not many have moved to OpenOffice.
      • Expect no less from MS - not going to admit failure

        It is a POS. Love their comparisons - except I usually only have 2 rows of icons, not the 3 in their examples.

        Second, I have and love widescreens so I can see 2 pages side by side. Guess what? That huge ribbon takes up even MORE space.

        Third, I can't customize it. WTF - why can't I change what I see?

        4th - hides too many features - file operations, print, etc are all hidden under the Office Orb. How am I to know how to use it?

        It's a mess.

        Of course MS isn't going to say so. They will never admit failure in this arena.

      • Interesting take...

        We are mostly on office 97 or 2000. I have a few servers with 2003 on them. I haven't fully switched to Open Office but we use it to remain compatible. Someone sends me on office 2003 document, I open it in Open Office and convert it to 97 so it's compatible for the group. It that ever quits working, we will either upgrade or switch completely to Open Office.
    • Yep, maybe not quite as bad as the Vista fiasco, but, the percentages say

      it all.
    • Ribbons = genius. Office ribbons = terrible execution

      The ribbon idea has potential but Office 2007 doesn't do it well and since most of us know the old way already we are biased against it. A good tutorial may help but the ribbon hides many of the features that at least I used to rely on.
    • Granted, it takes some getting used to ...

      ... but Office 2007 is a very nice product. The real problem is that very few of us really use all those whiz-bang features.

      Perhaps MS needs to offer a "non-ribbon" option for those of us who don't use the fancy stuff.
      M Wagner
  • RE: Over 75% of organizations haven't upgraded to latest Microsoft Office

    There isn't any compelling reason to upgrade, and it's been like that for several versions. For my (compared to the feature set) light usage of Office I'm not sure it has gotten very much better since Office 97. I upgrade as it's given to me or as I find a really good deal.
  • This is a nothing story...

    Get the news and report it. Dont dig up what is historically a fact from the earliest days of upgrade cycle.
  • RE: Over 75% of organizations haven't upgraded to latest Microsoft Office

    1) The lack of upgrades has everything to do with Microsoft's completely insane MS Office Licensing scheme which tries to gouge big corporations and is causing them to say NO.

    2) The Ribbon has nothing AT ALL to do with corporations not upgrading...in fact it is a factor in the ones that have actually upgrading. Because it is a productivity improvement feature. The people who complain about it, haven't used it much.

    3) There is absolutely zero chance of MS Office being replaced by Google Apps for the following reasons:
    A) Google doesn't provide anything in the neighborhood of the functionality provided by OpenOffice and even OpenOffice is completely DWARFED in functionality by MS Office 97 and higher.
    B) Excel integrates with so many applications as a seamless plug in and on top of that anything not called Excel is instantly not used by 90% of the office staff. They have all experienced the missing features and compatibility issues first hand. They simply love Excel.
    C) MS Access - Not removable. This bad excuse for a database system contains more business critical apps than you can possibly imagine. We all know it is a horrible idea, but end users don't, and they keep creating crazy amounts of end user applications in it.
    D) No corporation, after the advent of SOX, is going to store their business documents, spreadsheets and other data on Google's servers. Even without SOX, they won't trust Google with the their entire business.

    • ribbon stink.

      Ribbon, in easy words, is a menu that use BIG ICONS and it contain a lot of tabs to group those BIG ICONS together. And even when ribbon uses a lot of tabs to group those BIG ICONS, then still there are missing/hidden a lot of functionalities.

      did i say that ribbon uses BIG ICONS?. :3

      In opposite, the old-good toolbar do more, small icons in a tab-less interface plus a menu interface.
      • Ribbon may work for someone who has never used Office

        Microsoft has been told how CRAP the ribbon
        idea is for millions and millions of office
        users across businesses. They were told again
        and again the cost of training users to use
        ribbons is way too much for little or not
        additional functionality.

        If that was not enough, the idiot in charge did
        not even allowed the option of having the old
        menu or ribbon. This idiot is the one
        responsible for Office 2007 failure. Sadly, MS
        has enough money to keep working their mistakes
        without really providing a true solution.

        I keep my fingers crossed and hope MS gives
        users the choice and goes back to old menu
        system as an option and work on compatibility.

        COME ON Microsoft... Get back in the game...
    • "The Ribbon has nothing AT ALL to do with corporations not upgrading..."

      Uh... no, you don't know what you're talking about.

      Our company evaluated Office 2007. The reason we decided to go from Office XP to Office 2003, and NOT moving to Office 2007 was.... THE RIBBON. Price came in a distant second place.

      It was felt that there would be too much retraining, and hence, lost productivity, to train every effected employee to use the new UI in Office 2007.

      So unless you want to insist I am lying to you, the ribbon DOES have something to do with corporations not moving to 2007.
      Hallowed are the Ori