Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

RIM's CEO tandem: Portrait of pathetic

By | December 16, 2011, 3:46am PST

Summary: Co-CEOs James Balsillie and Mike Lazaridis are taking $1 in salary a year. You get what you pay for.

Research in Motion’s two CEOs have to go. The company has lost investor—and increasingly customer—confidence over the last year, its latest greatest savior OS is behind schedule, the PlayBook is a disaster and RIM could be circling the porcelain rim if it isn’t careful.

Worth every penny

Nevertheless, RIM carries on with its current management. Co-CEOs James Balsillie and Mike Lazaridis are taking $1 in salary a year. This token gesture inspires instant cynicism. The two may only be worth $1 a year at this point. You get what you pay for.

RIM’s earnings conference call after a disappointing fourth quarter outlook was another romp through bizarro world. In this world, RIM is always on the cusp of a massive transformation and a product home run. If you’ve been paying attention you already know the punchline. RIM strikes out more than the Phillies’ Ryan Howard in a playoff series.

Also: RIM’s Q4 outlook: BlackBerry shipment projections tank | RIM expected to cut BlackBerry sales targets | RIM CEOs respond about poor U.S. sales, BlackBerry 10 delay | CNET: Want a BlackBerry 10 phone? Don’t hold your breath

But why listen to me. Let’s have RIM’s dynamic duo tell the story in their own words.

Balsillie:

The last few quarters have been some of the most trying in the recent history of this Company. As you know, we are in the process of completing the largest platform and organizational transition in the Company’s history, and while we have remained a solidly profitable — remain solidly profitable and delivered significant unit volume during this transition, we recognize that our shareholders may feel we have fallen short, in terms of product execution, market share, and financial performance. That being said, we continue to believe that our transition will better position us to deliver enhanced value to shareholders, and enhance our leading position in the mobile communication space. It is important for you to know that Mike and I, as two of RIM’s largest shareholders, understand investor sentiment, and we are more committed than ever, to addressing the issues at hand.

To further demonstrate our passion, alignment and commitment to RIM’s long-term success, both Mike and I have asked the compensation committee to make a change to our cash compensation, such that our salaries will be reduced to $1.00 per year, effective immediately.

Translation: Hopefully this weak board of ours will keep us around. Here’s a token salary cut for keeping us around.

From there, Balsillie talks about launching new devices and tablets as evaluating products, operations and manufacturing. In other words, hang on folks RIM will get this right sometime.

Balsillie continues:

We are leaving no stone unturned, and are evaluating a number of areas including product management and the number of SKUs offered, supplychain and bill of material cost efficiency, marketing and advertising, partnership and licensing opportunities, organizational and management structure, opportunities to leverage the BlackBerry infrastructure. While the proposed transformation may take some time, we believe that the steps we are taking will improve our performance, and better enable us to deliver on what we expect of ourselves, what our stakeholders want us to achieve, and what the 75 million loyal and passionate BlackBerry subscribers expect from us.

Translation: Yes folks, we think we still have a lot of times.

And there’s more. Balsillie continues:

RIM’s US business is particularly weak, and the positive trends we are seeing in several markets around the world including the UK, France, South Africa, Mexico and Argentina are being offset by high churn, and decreasing subscriber base in the United States.We are not satisfied with the performance of the business in the United States. In order to drive increasing demand for BlackBerry products and services in this key market, we are planning to undertake a comprehensive advertising and promotional program in 2012.This is expected to have an impact on earnings, as we invest to maintain and grow the BlackBerry brand and awareness in the high-performance BlackBerry 7 product family.

Translation: We have to cut prices because the U.S. isn’t sold on our products. We’ll market our way out of this mess. Yeah, that sounds good right Mikey?

After a thousand more words of babble, Balsillie hands the mike to his other half. Lazaridis is just as delusional but from an engineering perspective.

Lazaridis says:

We are committed to the BlackBerry PlayBook, and it’s an important aspect of our longer term smartphone and mobile computing strategy. While we would have preferred the initial launch to have been smoother, I firmly believe that the BlackBerry PlayBook tablet remains the most secure and most advanced tablet platform on the market today, with true, real-time multi-tasking, flash-enabled browsing, uncompromised video streaming for both HTML 5 and flash video, which constitutes the majority of premium video content on the internet today, as well as a flexible platform based on open standards. These attributes will be further enhanced by the PlayBook 2.0 software when it becomes available.

The competitive dynamics of the tablet market are shifting rapidly, with a number of new entrants and pricing moves in the industry. As we await the launch of PlayBook 2.0, we expect to continue to run promotions to stimulate the market for PlayBook, both in the enterprise and consumer segments. While all PlayBook users will benefit from the new PlayBook 2.0 features such as native e-mail, contacts and calendar integration and the Android player, enterprise customers will benefit even further. New enterprise-focused features include enhanced device manageability, enterprise application deployment, and BlackBerry Balance.

Translation: We’re going to lose money on every PlayBook we sell. You could argue I should be committed for being committed to that turd tablet. And yes we expect RIM customers to wait indefinitely until we figure out this native email thing.

Lazaridis then talks about why the latest superphones on BlackBerry 10 will be delayed.

We need a highly integrated dual core LTE platform.The processor we selected offers industry-leading power and efficiency, and also allows us to deliver the industrial design, that we believe is critical to the success in this market segment.This chipset will not be available until mid 2012. And as a result of this and certain other factors, we now expect our first BlackBerry 10 smartphones to reach markets in the latter part of calendar 2012. In the meantime, we believe that our strong BlackBerry 7 portfolio will continue to drive adoption of BlackBerry around the world.

Translation: The superphone is right around the corner. Really it is.

After a series of semi-painful questions Lazaridis says:

This is absolutely, not business as usual at RIM. We are going to do what it takes to get the value for shareholders and the Company, and we are totally redoubling our efforts on execution here.

Translation: I sort of have to say that if I’m going to keep this gig.

Related:

RIM’s CEO tag team has to go before it’s too late

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Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.

Disclosure

Larry Dignan

Larry Dignan has nothing to disclose. He doesn’t hold investments in the technology companies he covers.

Biography

Larry Dignan

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic. He was most recently Executive Editor of News and Blogs at ZDNet. Prior to that he was executive news editor at eWeek and news editor at Baseline. He also served as the East Coast news editor and finance editor at CNET News.com. Larry has covered the technology and financial services industry since 1995, publishing articles in WallStreetWeek.com, Inter@ctive Week, The New York Times, and Financial Planning magazine. He's a graduate of the Columbia School of Journalism and the University of Delaware.

For daily updates, follow Larry on Twitter.

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On the other hand, how would you or I turn things around at this company?

A low power consumption LTE chipset is a great idea, but don't you think Apple has one too and is just waiting for the right time to spring it. (When LTE is ubiquitous.) Without the legacy baggage of having to support 2 and 3G networks, all phones will improve in terms of battery life.

So if this is all RIM has up its sleeves, game over.
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Wrong location
adornoe@... Updated - 16th Dec
although, originally, it landed correctly, but when I went back to edit, it was posted to the wrong location.
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@otaddy The best phone from black berry that im waiting for is that one: http://www.technologyfazer.com/blackberry-curve-9380-hits-the-fcc.html
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@otaddy Motorola is the only one with a low power LTE chipset on market. It works great and they are willing to license it. RIM only has one thing going for it that other phones don't, Privacy. Their email and platform so far has been uncrackable. iOS, Android and Exchange seem to have backdoors so your government can snoop on you to see if you are trying to overthrow them.
@LarsDennert Great points. The security of BBS is probably RIM's last remaining differentiator. You'd think they'd circle the wagons around that hill and make their stand there.
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@LarsDennert
Privacy? Every typing seems to be sent to the cell companies in clear text.
What is the name of the spy software inside every phone?
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@otaddy Best Kindle light ever. Super blight and soft at the same time. Reading in the dark is such a joy. http://www.solarmio.com/en/OnlineStore.aspx
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Game over for a lot of companies
ShazAmerica 16th Dec
Think back to all the mp3 player brands that were making a good living 10 years ago; Kodak, Rio, etc. then the iPod came out, the Apple haters laughed at it, and it was the game changer that others tried to then scramble and emulate, but couldn't due to the ecosystem of iTunes and third party accessory makers. iPod became the dominant, defacto mp3 player.

Fast forward to 1997. You have Blackberry phones, windows phones, Nokia, Motorola, all co existing happily with their usual standard designs. Then the iPhone is unveiled and the game changes. Every other company, knowing Apple has caught them flatfooted, scrambles to copy Apple. But there's a problem. Apple spent years behind the scenes building a smooth running interface that was touch optimized and Laing the groundwork for their massive ecosystem.

Other companies knew they were royally screwed and had to rush shoddy, half baked products to market. But worse of all, in their rush, they had to trample Apples patents on this new, earth changing device.

Apple is playing a long chess game, getting the victories it needs in court to prove the above, which will then relegate other 'smartphone' manufacturers to go back to their 1997 designs, until they can find some way not to infringe on Apples revolutionary designs. And by the time they catch up, Apple, like always, will be five years ahead in the next revolutionary product, like Tv

When those Xbox/kinect users find out it takes 13 voice commands, using strict syntax, to do something that Siri will perform with one naturally spoken sentence, those spying kinect cameras will be dumped next to thee Kin siblings!
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@ShazAmerica
"Think back to all the mp3 player brands that were making a good living 10 years ago"

All bankrupt lying dead on the side of the road after being run over by Apple. The elimination of competition has been good for consumers.

"Fast forward to 1997. You have Blackberry phones, windows phones, Nokia, Motorola, all co existing happily"

And soon all these companies will be extinct or out of the mobile business market. Again, we are marching ourselves happily into the same situation where anyone wanting to buy a smartphone or tablet will have a choice of Apple or nothing.

It is a sick market. We all lose.
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@toddybottom
IF the other companies made a quality product, there would be plenty of competition, but this isn't the case. The problem is poor design and slavish devotion to the 90 day accounting cycle. Instead of racing to the bottom, these companies need to create products that people will be proud of owning. Instead, they mass produce cheap garbage and hope that people will settle for it. I hope the opposite and hold out for something better. I BOUGHT an unlocked iPhone 4s for my personal phone last month and love it becuase it works and is a work of art. It is amazing to behold. The quality construction, the design excellence, everything about is is outstanding. I get a FREE android phone from work, any android phone I want. I can get a new one every 6 months if I want to. I have had the droid X for a year now and it is a piece of crap. It already doesn't work anymore, uses 100% of the battery in 12 hours, GPS and EVERY other service is OFF, I got a new battery and have the same problem. My general impression about the drawer full of busted android phones I have is that they don't work they are crap construction and fall apart and break and don't work ( Yes, I meant to say that twice). It is hard to transfer information from the old busted one to the new one that will break soon. I have employees who BUY iphones to use at work because we won't issue them because of political infighting. Stupid.

Just look at the iPhone, it is a beautiful piece of equipment, to hold, to look at, to use. My daughter has a three year old hand me down iPhone 3g, no, not the 3gs, and she SELECTED it over a brand new Motorola Droid X2 after using both of them. To quote a famous comedy troop: "Say no more".

Same goes for iPods. Quality killed the pretenders.
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@toddybottom Video didn't kill the radio star. The radio star committed suicide.

And that's the story of the incumbent mobile phone industry. They achieved this by presenting inadequate, badly designed, unintuitive products, and pretending these were virtues.

The narrow minded have and will continually fail to recognise this.
@ShazAmerica

2007?
@ShazAmerica

2007?
@ShazAmerica

2007?
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You want us to think back to 10 years ago; okay, that's 2001. Then, you want us to fast forward to 1997; that's 4 years prior to 2001, and 14 years before 2011. Nice trick!

But, your whole post is nothing more than love and adoration and admiration for Apple from a committed Apple fanatic. Geez! Most people out here are a lot smarter than you think.

Remember that, the iPhone is barely 4 years old, and the iPad is barely 2 years old, and the iPod is fading. When it comes to technology, the attention span of consumers is only as long as the next great gimmick or the next "latest and greatest" product. Apple has been it for the last few years, and before that, RIM and Palm and Nokia could do no wrong, and now Android is storming past iOS. See a pattern? No! Well, that's because, there is no pattern, and anybody can be on top today, and tomorrow, some other company will be the darling of the finicky consumers.
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RE: RIM's CEO tandem: Portrait of pathetic
ZekeStonekiller Updated - 16th Dec
@adornoe@... "...the iPod is fading." Because the iPhone contains all of its functionality, as does the iPod touch.

Android overtaking iOS? How many Android devices are GIVEN away every day? Even so, Android is losing ground lately. Android was doing well against the iPhone 4 last quarter while everyone waited for the iPhone 4S (or 5). Let's see what happens this quarter.

Apple fan? Of course. I have expectations of Apple products that are rarely contradicted. I've been running a half dozen Macs on the net without AV software for over 10 years without a single problem. I trust that my iPhone or other Apple device is secure, durable, and will work intuitively, the way I expect it to. Rarely is that ever NOT the case. Why would I trust my financial information, my network security, and my personal information to people who sell such information for a living, and who care nothing about me except extracting as much money as they can from my use of their products in the shortest possible time frame?

Hacking my computers and phones to get them to work the way I want them to ceased to be interesting to me years ago. It's not worth the effort when I can buy an Apple product and have that functionality out of the box. My experience with Android fans is that they are generally members of that set of users who pride themselves on being able to wield esoteric and obscure knowledge in order to get something, an OS, an application, a device, for free. Sorry, my status and self-image doesn't hinge on that kind of geekery anymore.
@adornoe@... Haha. preach brotha! ... Or sista.

Completely agree. I have experienced this trend first hand being one of the--"business first" users of Blackberry phones the last 8 yrs. It wasn't long ago that BB ran the show. Can definitely get back in the game. No panic (from a users perspective).
comments.

You are the exact personification of what I wrote in this statement:

"But, your whole post is nothing more than love and adoration and admiration for Apple from a committed Apple fanatic. Geez! Most people out here are a lot smarter than you think."

Thus, you proved me exactly right with your post above. And you might not even realize it!

And, yes, I knew exactly why iPods are fading, but I didn't think I had to explain it to people who are supposed to be informed on technology matters.

But, again, I stand by my comments in the previous post. I've been in the technology/software field for a very long time, and I've seen the comings and goings, and understand quite well how it works. I don't do the corporation adoration thing that so many do; like you, for example.
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RE: RIM's CEO tandem: Portrait of pathetic
FrankieGoesToOttawa 17th Dec
@adornoe@... Finally, someone who sees and says the truth.
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RE: RIM's CEO tandem: Portrait of pathetic
FrankieGoesToOttawa 17th Dec
@ZekeStoneKiller... No one has hacked your Apples because there aren't enough around. You're the guy who never wears a seat belt because he's never had an accident. And btw, Apples do get hacked, so if you want to play Russian Roulette, go for it.

You're not interested in 'hacking' your computers? You don't like to customise to your own tastes? Just buy off the shelf' and you're good to go?

Wonder how much the author gets paid by Apple to denigrate the entire industry except for Apple. Sounds like a grade-school rant. The whole cellphone/computer/IT industry is like a team -- everyone can't be a star at the same time, but everyone contributes. And everyone has ... it's an evolution.

So, thanks Altair, Tandy, Commodore, Timex, Texas Instruments, IBM, Compaq, HP, and, yes, Mac. Thanks Motorola, Nokia, Samsung, HTC, Blackberry, and, yes, iPhone. Live long and prosper!
@ShazAmerica Monoliths are never a great long-term bet. IBM, Microsoft, and Dell all used to be seen as giants in their areas, and it was their success which eventually led to their downfall. No too long ago, Apple was nearly extinct. Sure, they've had an amazing transformation over the last decade or so, but the architect of that plan passed away, and I find it hard to believe the continued success Apple has enjoyed will continue for another 10 years. For consumers' benefit the world over, I hope healthy competition continues to rise up and force the innovation that we deserve.
@ShazAmerica Drinking the Jobs cool aid again.

The patents have already been exposed as pathetic. A rectangular tablet? One with a seamless rim? one with a narrow rim? the screen equidistant from all 4 sides? This crap should NEVER have been patented. On the other hand, Apple has been show to be violating actual detailed radio chip technology. Get it? Actual technology that has real and enforceable patents. Not nonsense that some fuddy duddy judge understands and believes is copied because he can see, touch and feel it (meaning that it should have been an "industrial design").

As for half baked - even Apple know this is not true. If it were, Apple would not need to take them to court in desperate last minute stalling tactics (Samsung just before christmas). People know if something is good. Android is definitely good enough to beat apple heardware and useability wise.

Siri is another point - sure Apple made a good bet purchasing that technology. However, like all voice recog. systems, it IS half baked. 95% success was not good enough for OCR, and it isn't even close to that for voice. Coupled with that is the fact that I would be very concerned about the way Apple would filter my results. Much as people whine about Google, they don't really interfere with you search. Apple on the other hand? If you trust them, you deserve what you get.
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@dimonic

With your arguments it looks as though you would be a seamless replacement for the co-CEOs at RIMM.
@ShazAmerica It's not just Apple that is putting the squeeze on RIM. It's both Android and Apple market adoption that is killing RIM and ostensibly other entrants (like Windows phones). There are many articles referencing bad execution of RIM management. I wouldn't ever say too little, too late, but it's a tough hill to climb with the two market leaders taking most new sales (at least in the US)
@ShazAmerica
was your entire post nothing more then a childish attempt to post yet another one of your anti-Microsoft statments?

But, as always, your fear of Microsoft guides your words, and though you have never been correct in what you post, at least you are consistant.

If it is any consolation, my lack of emotion precludes me from laughing at you as the others here do.
plain
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Really? How come APPLE has produced such great products for the last decade under the leadership of the late Steve Jobs? He too only received $1 in salary per year after his return to APPLE from NEXT COMPUTING. Check it out!!!
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@EGibbs02 Does that mean they're also waiving stock compensation? No, it just reads that they've reduced their cash compensation, which in the grand scheme of executive compensation, is almost always a lower proportion of their total salary. It's a gimmick and means nothing. They still have walk away money if they're fired or resign.
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@trollCall

he had one buck salary and no stock options since 2003
he didn't sell a single share of apple stock since his return to Apple.
Most of his wealth is in Disney stock which he got when he sold Pixar.

so I wonder if Rim guys will go to that extreme?
@Davewrite
Steve Jobs, as Disney's single largest shareholder, could afford to take that risk as should Apple stock fail, he was still well compensated via Disney stock.
He was also Apple's largest individual shareholder.

Should the stock have stayed stagnent, he still would never have "gone hungry".

Would he have been so "daring" had he no other stock to fall back on?
plain
@EGibbs02 That just makes Steve Jobs the greatest bargain CEO an American company ever had. Though I think that the fact that he owned 5 million shares of Apple stock meant that he made out pretty well himself. That's something the RIMless CEOs can't say as they watch the value of their own stock crater (assuming they didn't short-sell it).
Than the authors of this sad article will have in their whole careers. Pathetic.
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RE: RIM's CEO tandem: Portrait of pathetic
Pete "athynz" Athens 16th Dec
@happyharry_z If by "success" you mean brought RIM to the brink of ruin due to shortsightedness, headinthesanditis, and reactive paradigms rather than proactive paradigms then yes those guys have had a lot of success.
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RE: RIM's CEO tandem: Portrait of pathetic
dimonic Updated - 16th Dec
@Pete "athynz" Athens You have it all wrong. They DID see what was coming, they did NOT put their heads in the sands. Check out the actual history - when they bought QNX. What decisions were made and when. What they actually did WRONG was all in the execution. Now don't get me wrong, I am not a great lover of RIM. But I think they are failing for entirely different reasons.

Take the recent debacle of the two drunken RIM execs being forced off a plane in Vancouver. They were arrogant, misogynistic and boors to the nth degree. They were also VPs in important departments. This suggest to me a coroporate attitude. Their positions were not so removed that the Presidents would not have known them, or even interviewed them at some point.

The problem is that they (like so many) became succesful enough (and arrogant enough) to believe their own bluster, and NOT hear the truth that was being spoken to them from the lower, technical echelons of their company. I am sure that lower down, much lower down, actual programmers would have been saying "we can't do this on this schedule", and "this design won't work properly - there will be too many bugs to fix that will be hard to locate", and other such things. But obviously, no-one listened. Then ship dates slipped, and the good things that should have been ready, and were advertised, either fell short, or were late, or both.

In my experience, failure happens a long time before the actual market picks up on it. And only a pretty serious executive sweep and reversal of mindset will have any chance of correcting the rot.

So - once again, the media is right - in a self fulfilling sort of way - for all the wrong reasons.
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I understand that some youngsters and most company execs use Blackberries. In the case of the execs, isn't this because (supposedly) Blackberry is the only device that properly encrypts email and text. RIM had a captive market - even if the users wanted to quit, there was no alternative. Has this now changed?
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@peter_erskine@... Unless you've used a BlackBerry on a BES, you just don't understand how efficient and productive they are. No other platform works as well for that purpose. Now, if you are more interested in entertainment and time wasting, then get an iPhone or Android phone if you love playing with your phone all of the time instead of having a real life.
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Steve Jobs got $1 a year? What's your point?
jscott418 Updated - 16th Dec
Not to say I do not get your point. but not every CEO who pays themselves almost nothing is stupid. Obviously those at RIM are not very bright and maybe should work for Netflix which makes about as many dumb mistakes. RIM actually had the advantage having so many Blackberry users that if it could only keep up with trends it could be doing very well still. Android is such a security issue, and Microsoft is about as slow as RIM adapting to change. Never saw the iPhone being that big into Enterprise until recently. RIM just made some really bad moves and was too slow to change. They may actually not being around in a year or so.
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@jscott418 Actually, Apple is nothing in the Enterprise/SMB arena. They are much much more insecure than anything else out there. Android is pretty easy to lock down from a Corp IT standpoint, as well as WinMO and RIM. I work in IT for a very large (80k+ employees) and we will not let Apple products anywhere near our internal networks. We use Android and RIM phones for corp communication. Please try to not let your Apple bias think that what Apple tells you are facts.
@topgun966 Android? Secure? Thanks for the laugh... I needed that!

Of course, you pretty much destroy your credibility by claiming Android is easier to lock down/more secure in a Enterprise CorpIT environment. And, yes... I do work for a real enterprise, not an imaginary one.
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Another garbage article. Common Zdnet.
It's better paying not so useful CEOs a buck a year, than paying not so useful CEOs 10's and even 100's of million $ a year (with the same result - i.e., declining or non-existent profits and bleak outlooks)
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i LOVE how RIM employees/fan boys log on to slag this article.

The truth hurts...
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I thought that the biggest problems with BB / RIM were:
1. Cheap bandwidth (RIM was built on the premise of expensive, limited bandwidth)
2. Evolution of OWA / web-based email interfaces
3. Phones that can easily, and security, use those web interfaces instead of BB "push" technology. In other words, a cheap client on a Droid or IOS phone replaces a proprietary BB phone hooked to a BES server?

Another example of a great business that became the latest "buggy whip" award winner.
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@geek49203_z Have you traveled out of the country recently in the last 10 years? DATA is VERY expensive when you roam and BlackBerry is the best for that. Push technology is still by FAR the best way to go. You use less battery and data with Push. If you don't care about data, how about battery life?

Webmail sucks on a small screen.
This is a GREAT COMPANY! It has no more and I would say a lot less to answer than Apple or Microsoft in terms of junk, I mean Vista or have we forgotten. This comp[any has made a wonderful product and is facing fierce competition as the world technology gets set to melt down! RIM will survive but many will not as people get sick of the technical junk!!! Yup we are now at junk junction..take a look after Christmas at the store returns and you'll get it!
@rmacleod@... You obviously have never had to support a RIM product.. They are awful.. Why do you think that RIM is now giving free support on their products.. Because they have so many returns and people are pissed off at the outages.. Your iPhone or Android dies, you go get another one and connect back to your server. A blackberry network outage occurs and millions of people have nothing for days.. Well done!
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The headline seems rather harsh, unless your a share holder what do you care how the company is managed. Mobile tech is a hot topic at the moment, but the columnists here make it sound like the majority of people are buying a new phone every week. I have a blackberry which I will have for a while yet just based on the cost and contract, when the contract expires(or the phone) I will get whatever is the best option for me at the time maybe by that time its blackberry again. That pretty well goes for everything I own truck, TV, computer, dishwasher there are better versions of all those available but...
RIM missed the boat completely on the tablet market... you need a Blackberry phone to read mail and surf the web?? The morons that suggested this should be fired immediately.... I hate to say it but I agree fully on the iPhone thing. Polished interface, smooth working, sexy as hell. The closed architecture did work well for Apple... all those sad iPad rip-off's.. all those companies that think that they can do the trick as well, buying a handfull of Taiwan electronics and install ehh, Android... was it? Yes, we do Android! Please welcome our new tablet! We expect it to overrun the market in let's say 6 months or maybe even shorter. The problem is that all these CEO's do not want to make a great product. They want to make money. I hate to say it (again) but Jobs was right.
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@Snadert You obviously have not used a Playbook. It's a spectacular tablet with the ADVANTAGE of BlackBerry Bridge. It saves money, can use FREE data via your BlackBerry and is secure. I can hand my Playbook to someone and if I so choose, disconnect it from my Blackberry so they can't see my email and notes and contacts and calendar. It's actually a communications power-house, does NOT require a BlackBerry to surf the web, just provides $300 per year savings by doing so.
RIM's situation is similar to companies which dominate until the market is eventually shaken up by an alternative. Also in trend is a lack of vision or direction - that usually comes from the top-down. Scrambling to rush me-too products to market (i.e. Storm, Playbook) before they are perfected (like Apple's devices usually are) then yanking them before Engineering and Production staff are given a chance to improve them are usually based on decisions made by accountants and commisioned-salesmen, not visionaries.

I have no doubt that both Balsillie and Lazaridis are capable managers. But are we witnessing a textbook example of Dr. Laurence Peter's principle that "every employee tends to rise to his level of incompetence"?
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