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Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

Salesforce.com boasts customer wins over Oracle, Microsoft

By | November 17, 2011, 2:44pm PST

Summary: Will Oracle and Salesforce.com ever be able to get along? Probably not.

Salesforce.com’s shift in strategy towards promoting the social enterprise has certainly benefited the company overall based on its strong third quarter earnings announced on Thursday.

See also: Salesforce delivers strong Q3, closes in on $3 billion in annual revenue

But that’s not all that Salesforce was giddy to boast about to investors.

Chairman and CEO Marc Benioff spoke glowingly over the company’s growth as well as its major customers, remarking especially that Salesforce scored major victories over its competitors — most notably its number one foe: Oracle.

In fact, I’m delighted to share with you that one of our largest transactions in the quarter was Verizon, who signed up for 80,000 subscribers of Chatter, 7,000 subscribers of the Sales Cloud and Data.com. Now Verizon’s vision for the social enterprise is to build an employee social network connecting retail stores and office-based employees, fueling a new level of global collaboration. And by mobilizing their workforce on iPads, Verizon plans to delight customers in an entirely new way.

Today we are seeing customers buy a broader selection of our services as evidenced by growth of all of our product lines. For the Sales Cloud, we signed Maersk, one of the world’s largest shipping companies in the world, based in Europe. And they swapped out Oracle and selected Salesforce for the entire global sales team. We also won deals against Oracle with Bayer, Eli Lilly, Telstra, Fuji Xerox, Japan Post, Unisys, PTC Parametric, and Diebold Securities, all strong wins against Oracle. But in Q3 we also won against Microsoft, closing major deals with Pfizer, AXA, CenturyLink, American Teleconferencing Services, Gates Corp, Banca Civica.

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Rachel King is a staff writer for ZDNet based in San Francisco.

Disclosure

Rachel King

Rachel King has no business relationships, affiliations, investments, or other potential conflicts of interest relating to the content posted in this blog.

Biography

Rachel King

Rachel King is a staff writer for CBS Interactive in San Francisco. Before serving as a contributing editor at ZDNet in New York City for two years, she previously worked for The Business Insider, FastCompany.com, CNN's San Francisco bureau and the U.S. Department of State. Rachel has also written for MainStreet.com, Irish America Magazine and the New York Daily News, among others. Rachel has a B.A. in Mass Communications and History from the University of California, Berkeley and a M.S. in Journalism from Columbia University, where she served as art director for the student magazine, Plated.

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