Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

Salesforce.com upgrades Chatter, plots HTML5 app

By | August 30, 2011, 9:00pm PDT

Summary: In a bid to connect its product lineup into the social enterprise, Salesforce.com adds features to Chatter and launches an HTML5 app.

Salesforce.com on Wednesday will announce new Chatter features such as screen sharing, customer groups and that aim to extend its collaboration reach. In addition, Salesforce.com is launching an HTML5 app that ports existing applications and data to tablets.

The news, to be announced by Salesforce.com CEO Marc Benioff in his Dreamforce keynote kick-off, is designed to position the company as a social enterprise leader. Al Falcione, vice president of product marketing at Salesforce.com, said Chatter will add profiles, status updates, app updates and file and screen sharing.

In the grand scheme of the social enterprise, Salesforce.com is looking to link social networks, customer profiles and create product networks. Meanwhile, Salesforce.com is looking to channel all of its properties into a social enterprise bucket.

Those Chatter features, along with data from other Salesforce.com tools, will also feed into an HTML5 app that’s designed to bring the company’s services to touch screen. In a nutshell, an HTML5 browser sucks corporate data from—Database.com, Force.com apps, Chatter and other tools—and plays them. Falcione said the HTML5 approach was taken to ensure that the Touch.Salesforce.com app works on any device.

Here’s a tour of the HTML5 app.

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Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.

Disclosure

Larry Dignan

Larry Dignan has nothing to disclose. He doesn’t hold investments in the technology companies he covers.

Biography

Larry Dignan

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic. He was most recently Executive Editor of News and Blogs at ZDNet. Prior to that he was executive news editor at eWeek and news editor at Baseline. He also served as the East Coast news editor and finance editor at CNET News.com. Larry has covered the technology and financial services industry since 1995, publishing articles in WallStreetWeek.com, Inter@ctive Week, The New York Times, and Financial Planning magazine. He's a graduate of the Columbia School of Journalism and the University of Delaware.

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