Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

Six things laptops can learn from Apple iPad

By | August 10, 2010, 3:30am PDT

Summary: Most of the leading notebook makers are planning their own tablets to respond to the iPad, but here are six things they can learn from the iPad to make their laptops better.

Apple sold 3.3 million iPads in Q2, the product’s first quarter on the market. That was more than the number of MacBook laptops (2.5 million) that the company sold in Q2. Plus, the two products combined catapulted Apple from No. 7 in the global notebook market to No. 3.

Meanwhile, all of the other top five notebook vendors saw their growth slow during the same period, suggesting that the iPad cut into their sales. Will these iPad numbers be a short-term bump based on the unparalleled hype and anticipation for the product, or will it be amplified even further during the back-to-school and holiday seasons? That will be one of the most interesting trends to watch during the second half of 2010.

Nevertheless, the iPad has already sold enough units to alarm laptop makers and make them contemplate how to react. Nearly all of them are already working on competing tablets, powered by Google Android in most cases.

But, laptop makers should also look at the factors that are triggering the iPad’s popularity and consider how some of those factors could be co-opted into notebooks. Here are the top six:

1. Battery life is a killer feature

When Apple first shared the technical specs of the iPad and claimed 10 hours of battery life, I rolled my eyes. Published battery life numbers rarely hold up in the real world. However, the iPad actually exceeded expectations. I’ve easily milked 11-12 hours of battery life out of the iPad, and others such as Walt Mossberg of The Wall Street Journal have reported the same thing.

This kind of battery performance is huge for business professionals because it untethers them from a charger for an entire business day. Whether it’s for a full day of meetings or a cross-country flight, they can focus on their work without having to worry about finding a place to plug in at some point. I’ve see several business users state that this was their primary incentive for using the iPad.

2. Instant On changes the equation

The fact that you can simply click the iPad’s power button and have it instantly awake from its sleep state and be ready to pull up a Web page, glance at a calendar, or access an email is another major plus. Compare that to dragging your laptop into a conference room, for example. Even the best laptops with Windows, Mac, or Linux take about 30 seconds to boot and then you have to log in and wait some more until the OS is ready.

You don’t always want to fire up your laptop at the beginning of a meeting and leave it on because then you could get distracted or appear as if you’re not paying attention to the other people in the room. But, if something comes up and you want to quickly access your information, then you want it instantaneously so that you don’t have to tell the other people in the room, “Hang on for a second while I pull up that data,” which can break the flow of the conversation and even make you look unprepared.

While some laptops can accomplish something similar by quickly going in and out of a sleep state when you flip the lid open or closed, this can regularly cause problems with wireless networking and other basic functionality, and tends not to be as quick as the iPad.

3. Centralize the software

The feature that made the iPad infinitely more useful for lots of different tasks is its massive platform of third party applications, which are all available in a central repository (that’s the key feature) — the Apple App Store . The App Store also serves another valuable function: All updates for iPad apps are handled there as well.

Contrast that with laptops where you can get software preloaded on your compter, buy software shrink-wrapped, or download it from the Internet, and then nearly all of the different programs have their own software updaters. It’s a much more complicated and confusing process for the average user. There’s no reason why a desktop/laptop OS platform can’t have an app store. I recently noted that Ubuntu Linux 10.04 offers a nice step in that direction.

4. Simple interfaces are best

There’s a classic children’s book called Simple Pictures Are Best where a photographer is trying to do a family portrait and the family keeps wanting to try crazy things and add more stuff to the portrait and the photographer keeps repeating time and time again, “Simple pictures are best.”

It’s the same with a user interface. There’s a natural tendency to want to keep trying to toss in more thingsĀ  to satisfy lots of different use cases. But, the more discipline you can maintain, the better the UI will be. Since the iPad runs on Apple’s iOS (smartphone) operating system, it is extremely limited in many ways. However, those limitations also make it self-evident to most users because it requires little to no training. People can just point and tap their way through the apps and menus.

Software makers have been attemtping simplified versions of the traditional OS interface for years, from Microsoft Bob to Windows Media Center to Apple Front Row. None of them have worked very well. The question may be one of OS rather than UI. Could a thin, basic laptop run a smartphone OS? I expect that we’ll see several vendors try it in the year ahead.

5. Most users consume, not create

One of the biggest complaints about the iPad is that it offers a subpar experience for creating content. There’s no denying it, and frankly it’s one of the reasons that I personally don’t use the iPad very much. It’s mostly a reader of books, documents, and files for me, because when I go online I typically do a lot of content creation, from writing articles on TechRepublic to posting photos on Flickr to posting tech news updates on Twitter.

However, I’m not the average user. Even with the spread of social networking, which is much more interactive, the 90-9-1 principle still applies across most of the Web. That means only 1% of users are actual content creators, while 9% are commenters and modifiers, and the remaining 90% are simply readers orĀ  consumers. The iPad is a great device for content consumers. But, it’s not very good for the creators and modifiers, who are both strong candidates to stick with today’s laptop form factors, which are perfect for people who type a lot and manipulate content.

That leaves a huge market that could be easy pickings for the iPad. As a result, vendors need to think about ways to make laptops better content consumption devices.

6. Size matters

Being able to carry the iPad without a laptop bag is another huge plus. The power adapter is even small enough to roll up and put in a pocket, a jacket, or a purse. The diminutive size of the iPad can make business professionals feel as if they are traveling very light, especially if they’re used to lugging a laptop bag that included the laptop and a bunch of accessories to support it. On a plane, working with the iPad on a tray table is a much more roomy experience than trying to use most laptops.

The lightweight nature of the iPad can also make it more likely that professionals will carry it into a conference room or into someone else’s office to show a document or a Web page, for example.

There are plenty of ultraportable laptops on the market from virtually every vendor, but these tend to be specialty machines and are often higher priced. In light of the iPad’s success, vendors might want to rethink their ultraportable strategy by looking to make these devices smaller, less expensive, and better on battery life. They may also consider experimenting with a mobile OS such as Android on some of these devices.

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Jason Hiner is the Editor in Chief of TechRepublic. He writes about the products, people, and ideas that are revolutionizing business with technology.

Disclosure

Jason Hiner

Jason Hiner has nothing to disclose. He doesn't hold investments in the technology companies he covers.

Biography

Jason Hiner

Jason Hiner is the Editor in Chief of TechRepublic, an online trade publication and peer-to-peer community for IT leaders. He is an award-winning journalist who examines the latest trends and asks the big questions about the technology industry. He previously worked as an IT manager in the health care industry.

You can also find him on Twitter, , Facebook, and at JasonHiner.com.

Talkback Most Recent of 83 Talkback(s)

  • Well..
    if laptops "learned" those lessons they would not be laptops. Netbooks have started down this road and smart books will complete that journay.

    What you are talking about is a move away from the traditional Intel/MS X86 computing paradigm to an ARM/Linux world. With this transition, all the features you are talking about will arrive. Some devices will have keyboards (smart books) and some will not (tablets). We are at a personal computing inflection point and the future is interesting indeed.
    ZDNet Gravatar
    Economister
    10th Aug 2010
  • In the case of laptops could not at least some of what
    @Economister
    he was talking about be achieved? I mean "instant on" could be killer on any given device laptop included right? What about battery life? And perhaps a central App location for purchasing and upgrades? Now in the case of a laptop it would be a content creator but does not have to be. Meaning of course it would come with a keyboard and the raw power to create content but if you give it instant on and a great battery life it could be much of what a iPad is just bigger.

    Pagan jim
    ZDNet Gravatar
    James Quinn
    10th Aug 2010
  • My point was that .....
    @James Quinn

    Intel/Windows just can't achieve instant on and all day battery life in a very portable form factor / weight. Macbooks cannot achieve what the iPad achieves either. Therefore, a whole new platform is required. We are slowly starting to see that in iPads. Smartbooks will follow. They will be ARM/Android/Chrome based (or iOS).

    Netbooks were an interesting experiment, but they were/are too encumbered by the Wintel/X86 legacy, although if you need Office etc, that will still be the way to go.
    ZDNet Gravatar
    Economister
    10th Aug 2010
  • Economister is right...
    And Jason is right as well...

    If you read between the lines (humor intended), There is some interesting things to take notice of... Any company with half a brain can see this as a list of what not to do, even more so than what to do... So windows will never be able to meet nor exceed this bar, battery life, instant on, touch interface, 300K+ Apps, etc.
    It's going to take some tricks on both the hardware side as well as the OS side to pull of a competitor... Can a Roid Pad get 10 hours of battery life, achieve instant on, be stable enough to satisfy customers, quality control apps as well as grow those apps to a decent number??? I honestly don't think so, but I would like to see them try...
    Can HP push out a Palm Pad and hit some of those marks? No.... They will have a tough time hitting more than a handful of apps and I don't think they will hit battery life nor OS stability... But I would still like to see them try as well.
    It?s going to be extremely difficult, if not impossible for anyone to compete with 300K+ apps? Google just pulled 6000+ apps in what may be the start of the first walls around the Roid Garden? And not doing any quality checking on the apps is not going to help them one bit, they already had a wallpaper app that stole between 1 and 4 million identities. That ?Wild West? of the Roid world doesn?t have a Sheriff nor offer anything in the way of security? We will not see Enterprise adoption of Android in any way. I hear RIM may try a Pad ( I think they were toying with the name, ?Black Pad?), but I don?t think they will offer competition either.
    ZDNet Gravatar
    i8thecat
    10th Aug 2010
  • RE: Six things laptops can learn from Apple iPad
    @James Quinn What I'd like them to learn as well, is that if you restrict other companies from allowing their software/apps to run, it opens you up to antitrust suits... hmmm.
    ZDNet Gravatar
    richardschwarz.oz
    10th Aug 2010
  • @richardschwarz.oz
    Show me something other than an 'investigation.' Show me an actual court case where the plaintive (government, corporate or private) can actually win the antitrust argument against Apple ...hmmm.
    ZDNet Gravatar
    jaypeg
    10th Aug 2010
  • RE: Six things laptops can learn from Apple iPad
    i8thecat
    I love watching people say "never"... it will be interesting. iPad has it nitch...and use I have one. But I tell you it will not replace a laptop in the enterprise in it's current form and OS. It will be interesting to watch.
    ZDNet Gravatar
    ItsTheBottomLine
    10th Aug 2010
  • RE: Six things laptops can learn from Apple iPad
    "Battery life is a killer feature" That means ARM, at least for now. Pine trail is not there, medfield maybe will be in two years, or maybe it won't. But for now, when it comes to power ARM is the choice.
    ZDNet Gravatar
    Eduardo_z
    10th Aug 2010
  • RE: Six things laptops can learn from Apple iPad
    "The feature that made the iPad infinitely more useful for lots of different tasks is its massive platform of third party applications, which are all available in a central repository... no reason why a desktop/laptop OS platform can?t have an app store. I recently noted that Ubuntu Linux 10.04 offers a nice step in that direction."

    Hate to break it to you, Jason, but linux has used central repositories for software installation and unified updating for years. While they don't typically sell software through these repositories, as is the case of the app store, it does still offer a "massive platform of third party applications" that you say the consumer is looking for. This is not some new, revolutionary idea by Apple; but rather, just an existing concept they realized they could make money through.

    The funny thing is that before the central repository (app store) idea was made popular by Apple, linux was put down for using this model of software installation - because it was different and unfamiliar compared to how software was installed in Windows.
    ZDNet Gravatar
    NetAdmin1178
    10th Aug 2010
  • RE: Six things laptops can learn from Apple iPad
    @NetAdmin1178 I never noticed that but you are completely right. Actually that was the main reason she hated that I converted our Ubuntu netbook into a Hackintosh. She loved that she could a bunch of free software very easily without having to search on the internet.
    ZDNet Gravatar
    StupidTechZealots-23432415690276115908309621553360
    10th Aug 2010
  • So . . .
    @NetAdmin1178

    Basically, Apple took a good idea from Linux, gave it a name made it easier to understand what it was about (App Store vs. Repository), and made it popular.

    And I used to think that the app store was a bad idea; after all you could go anywhere to download stuff, right?

    I have since changed my mind. That is one of the reasons that the iOS environment is becoming popular, and I have started to actually AGREE with Jobs on this (shudder). Most people aren't technically aware enough to know what sites are good to download software from, which have malware, etc. THAT alone makes the App Store a good idea, as long as the controller of the store is Making D*MN sure that the stuff in their store isn't dangerous to use.

    I can even see his point about flash, but I still disagree with that one. For right now, Flash is kind of a necessary evil. When HTML5 is finished, standardized and agreed upon, Then you take Flash out of the picture. Until then, if you want to be able to reach to full 'net, then you have to use it, or do something to emulate it, or something . . .
    ZDNet Gravatar
    JLHenry
    10th Aug 2010
  • You're almost there JLHenry..
    You were almost there.. but you made it a bit too specific...

    You should have stopped with the following, "Most people aren't technically aware enough to know".

    They are not technically aware enough to know when a problem is caused by Adobe. So they end up blaming Apple instead... (Yes, all you MS trolls reading this, the same is true for Adobe running on windows)...

    They are not technically aware enough to know just about anything that has to do with technology... Something Apple figured out a long time ago... So the Apple engineers set out to outsmart human nature and public stupidity. And they did a brilliant job of doing just that.

    And that is a huge part of why people love Apple. OS X is UNIX, if you are a geek, you can jump to a CLI and do anything you want... If you are not a geek, you can enjoy an OS that was engineered to save you from pulling your hair out.

    Since I forced my parents to go Mac, I haven't had to do monthly service calls to fix the blunders, mistakes, malware, virii, etc. Mac life is very good and well worth every penny.
    ZDNet Gravatar
    i8thecat
    10th Aug 2010
  • RE: Six things laptops can learn from Apple iPad
    @i8thecat: Funny both of my parents and my kids have Windows and I never hear from the either, and yes it is on and they are working on it. Guess it just depends on the idiot on the end of the keyboard.
    ZDNet Gravatar
    ItsTheBottomLine
    10th Aug 2010
  • Exactly ItsTheBottomLine
    @ItsTheBottomLine

    In your case, they're not technically aware enough to know that there is a better OS and user experience... Or it could be they are just using the PC and not playing with nor enjoying it... I have friends running windows PCs that I rarely get technical issues from, and they are always blown away by everything everyone else with a Mac creates. When my parents had PCs, they used them, but they didn't enjoy them. They don't just "use" the Macs, they enjoy them... There's a huge difference. Sometimes, people just make do with what they have.
    ZDNet Gravatar
    i8thecat
    10th Aug 2010
  • RE: Six things laptops can learn from Apple iPad
    @ItsTheBottomLine

    I certainly wouldn't call my sister an idiot for not understanding the constant pop-ups about threats to her Windows computer (Zone alarm, anti-virus...). And for calling me to help her with all the other various issue she's had with PC's. She gets straight A's in school after all, so certainly not an "idiot". Anyway she were smart enough to purchased a MacBook a few months ago, and the calls for help suddenly stopped.
    ZDNet Gravatar
    dave95.
    10th Aug 2010

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