Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

Skype launches Connect 1.0, aims for enterprise customers

By | August 30, 2010, 8:59am PDT

Summary: Skype launched Skype Connect 1.0, the application formerly known as Skype for SIP, and the move marks a full-court press for corporate customers.

Skype on Monday officially launched Skype Connect 1.0, the application formerly known as Skype for SIP, and the move marks a full-court press for corporate customers.

As outlined in its IPO filing, Skype is making a big push for corporate customers as a way to bolster profits. Skype Connect, which just exited the beta stage, is a way to meld Internet Protocol calls with traditional private branch exchange (PBX) and Unified Communications systems.

Skype said in its IPO filing:

We believe there is a significant opportunity to better serve the communications needs of the small and medium enterprise segment, as well as larger enterprise customers, by focusing on user needs in this market and developing additional products specifically tailored to business users.

Skype has been spending the last year or so building up its partner base for its corporate efforts. Partnerships with the likes of Shoretel, Cisco and Avaya are critical to Skype’s success in the enterprise. Meanwhile, other players, notably Google, are also likely to expand calls and collaboration in the enterprise.

According to Skype, its Connect 1.0 offering will allow the following:

  • Outbound calls from desktop phones billed on Skype rates;
  • Inbound call handling from Skype users;
  • Calls from corporate PBX systems using Skype numbers;
  • And a dashboard to manage Skype via existing PBX and unified communications systems.

Here’s the system in a graphic:

Thus far, Skype Connect has about 2,400 active global users. Skype Connect will run you a monthly fee of $6.95 per line.

Watching the uptake of Skype Connect should be interesting. Tech Crunch’s Michael Arrington floated the idea that Cisco is looking to acquire Skype before an IPO. Such an acquisition would add up for Cisco, which could combine Skype with its WebEx platform, Linksys routers, cable set-top boxes as well as its back-end IP networking systems.

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Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.

Disclosure

Larry Dignan

Larry Dignan has nothing to disclose. He doesn’t hold investments in the technology companies he covers.

Biography

Larry Dignan

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic. He was most recently Executive Editor of News and Blogs at ZDNet. Prior to that he was executive news editor at eWeek and news editor at Baseline. He also served as the East Coast news editor and finance editor at CNET News.com. Larry has covered the technology and financial services industry since 1995, publishing articles in WallStreetWeek.com, Inter@ctive Week, The New York Times, and Financial Planning magazine. He's a graduate of the Columbia School of Journalism and the University of Delaware.

For daily updates, follow Larry on Twitter.

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RE: Skype launches Connect 1.0, aims for enterprise customers
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fghkjk Updated - 31st Aug 2010
Skype Connect finally provides Enterprise with a seamless and effective solution - addressing key concerns for most companies cost, security, and ease of integration. Most interesting may be the full integration with the PBX since I assume it will also provide Skype Connect Users access to corp directories and additional phone features.
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RE: Skype launches Connect 1.0, aims for enterprise customers
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