Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

Smartphone makers try price creep: Time to revolt

By | August 22, 2011, 3:08am PDT

Summary: Don’t look now but smartphone prices are starting to creep higher. This strategy is going to be tested amid a weakening economy and an iPhone 5 that may sell at $199.99.

Smartphone makers are pushing prices higher and it’s going to be really interesting to watch what consumers do amid a weakening economy.

$299.99 at T-Mobile: Really?!?

Consider the following:

The common thread is that these devices are 4G (or allegedly so). But there are a few realities here to ponder.

Reality 1: 4G is a letdown. My Verizon LTE Mi-Fi can’t handle the train and 4G cuts out repeatedly. The problem with that is the hand off to 3G is brutal. As someone who looked forward to 4G, I’m now bordering on disillusioned and frankly would have no problem buying a 3G phone.

Reality 2: $199.99 is the price point that matters. Why? Apple’s iPhone is $199.99 in most cases for a 16GB version. I’m not going to spend $249 or more for a phone that has an operating system that will continue to run apps in the background no matter what (Android) and another one that’s going to be outdated in a year (BlackBerry OS 7).

Reality 3: These prices fall. Today’s premium $249.99 device is tomorrow’s $199 buy one get one offer. Call it the early adopter tax.

Toss in the fact that component costs aren’t exactly surging and this price increase looks bogus. Some of the prices increases may be justified. The Charge on Verizon packs 32 GB. Then again the latest BlackBerry Bold on Verizon only has 8GB. In either case, consumers may start treating these smartphone vendors like airlines, which try to raise prices and get rebuffed repeatedly.

It may be time for some consumer pushback to this smartphone price creep.

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Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.

Disclosure

Larry Dignan

Larry Dignan has nothing to disclose. He doesn’t hold investments in the technology companies he covers.

Biography

Larry Dignan

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic. He was most recently Executive Editor of News and Blogs at ZDNet. Prior to that he was executive news editor at eWeek and news editor at Baseline. He also served as the East Coast news editor and finance editor at CNET News.com. Larry has covered the technology and financial services industry since 1995, publishing articles in WallStreetWeek.com, Inter@ctive Week, The New York Times, and Financial Planning magazine. He's a graduate of the Columbia School of Journalism and the University of Delaware.

For daily updates, follow Larry on Twitter.

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RE: Smartphone makers try price creep: Time to revolt
rudraksha1 25th Aug
From a price perspective, I've often wondered why people still pay $199 for a smart phone with a carrier and lock into a 2 year contract when you can buy pretty good unlocked smartphones in the $300 - $400 price range. After researching the pro's and con's of doing that last year, I discovered that the ONLY con to buying an unlocked phone was the price, and that the pro's were significant. And listing price as a con is even misleading because the difference in price is made up in the first year in my case, based on the apps that come free and usable with the UNLOCKED phone which the carriers lock out/remove from the carrier subsidized phones and for which the carriers then charge monthly usage fees for.

The one thing that I can't figure out is how some smart phone producers come up with the prices for their phones. For example, the iPhone 4. I see that you can buy it through the carriers with no contract (or if you have to replace a lost or destroyed one) for $699. Apple and the carriers will tell you that it's the cost of the components that drive the price up so much. But I can buy a laptop that arguably has more components, and can certainly do more, for the same price or less. So, I'm not sure I buy Apples and AT&T's explanation of the $699 price tag.
@mgrubb@... Has anyone built a better phone, at any price? No. Like it or not that little display has a similar number of pixels to your laptop. Like it or not that phone's Flash storage costs about the same as the spinning disk in your laptop. It has a custom CPU (never cheap) and has no plastic in the phone's outer shell. In short, you CAN see where the money went.

Now, you might say the value proposition doesn't stack up for you, that no matter how nice it is it's too much for a phone. OK. But who else has this kind of build quality? And how much does that cost?

I've had Nokia phones with similar attention to detail, (8880) but that was "iPhone prices" too.

The iPhone represents the first time such build quality has appealed in the mass market, that's the revolution.
@Jeremy-UK

Why is an ipod touch about $200 then? It has most of the same components as an iphone (battery, screen, camera, case, etc). The phone has a little extra circuitry to connect to 3g & phone networks, but is that worth $400 or $500 more?
@mgrubb@...
"But I can buy a laptop that arguably has more components, and can certainly do more, for the same price or less. So, I'm not sure I buy Apples and AT&T's explanation of the $699 price tag. "

Ok, now take that laptop and fit all of the components into something the size of a phone... now add a GPS, GSM Radio, Gyroscopes, a second camera and a hi-res touch screen... oh yeah, and make the battery last all day too... that should be easy right? and wouldn't cost a thing...
@krsanford Actually yes it is easy courtesy of System-on-chips.
@krsanford I'm still trying to figure out why they are giving laptops away and a comparable desktop is twice the price without the monitor.
Ok I've got one flaw to point out in this article. Android does not always run things in the background. You're confusing Android's modular and transparent innards for something else entirely.
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One thought
rhonin 22nd Aug
If you buy an unlocked but will keep your carrier for a couple of years, it makes more sense to go ahead and get the 2yr deal - save some cash.

For the supposition of an across the board price increase, don't think I would go there. I have an i4 and Nexus so can always wait till I find exactly what I want.
On the other hand, this could be a good opportunity for one OS to offer additional incentives and undercut the competition (hint hint Win... wink. )

Either way, I hope this is very limited.
Be careful what you wish for. The consumers in the US have been revolting for some time now ...
@Ronny102
Oh yes. Oooo here come some scary internet comments.
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sense of entitlement
MobileAdmin 22nd Aug
whine much?

The worst thing thst ever occured to smartphones was Apple's fabricated $199 price tag. They are able to reach this price due to at&t subsidizing almost $400 of the cost.

The costs of components increase as we strive for bigger, faster, thinner. The display makes up a good part of the device cost.

$299 should be the "early adopter" cost and as months pass it lowers (based on demand). At the end of the day this is business and all involved are trying to make a profit.

There is no free lunch.
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@MobileAdmin
You do realize that the component cost of the iPhone (and other smartphones for that matter) have been repeatedly calculated as being less than $200. Sure, there are R&D costs and such, but spread out across the number of phones sold, that's a drop in the bucket compared to the 200% profits made through an iPhone sold at full price. The only thing truly "fabricated" is the markup on these phones - but then again, Apple does need money to pay it's lawyers for all these frivolous patent infringement suits they want to run... perhaps we can thank our flawed patent system for the price of smartphones.
@NetAdmin1178

So why call out just Apple? Given Android phone OEMs get their OS from Google, they likely have a tiny fraction of the R&D that Apple has, yet they're pricing their equipment similarly.

Bottom line is, the pricing of all platforms/models reflects what the market will bear, including what the carriers charge for voice/data plans and how much they're willing to subsidize. If the market in masse rejected the current pricing or the price creep by not buying these devices, you'd see the prices drop quickly if the margins permitted, or you'd see OEMs exiting the market entirely.
@NetAdmin1178

Come on now, there's a lot more that goes into the cost of a product than the cost of the parts it is made out of......an iPhone components are only worth $200? Okay, so why don't you go buy all those components and try to assemble your own iPhone, surely that process won't incur any additional costs, right?
@NetAdmin1178

Using the same logic, Android phones should run around $90. They are mostly unattractive looking, plastic, borrowed OS, disposable, depreciate, unreliable (try making a call with a Droid) and fragmented.
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Article pontless....
villacak Updated - 22nd Aug
This reflect only your opinion, I rather pay a little bit more and have a better handset, than have an old IPhone4 that has smaller screen, it's slower, has ess memory, worst camera, if it's fall... it's gone (due the glass), iron hand controlled environment and the worst of all... the ITunes. Anyone can say this and that about Android and RIM, though the first one it's having it time a bigger slice of the market and the second one still has the biggest Enterprise customers, when Apple has mostly fanboys and entry level people. Apart from indeed Apple it's feeling intimidated due so many battles against Android pads devices, with a good reason... the smartphone battle it's lost, and in one year Android devices should have the same share in % than IPads...
Here worth note that IOS has 7 + years nearly double of Android, you will see in maybe more 18months/two year how it will be improved and Apple not so much, due that they are now copying Android features...
Apple it's good, though too expense and doesn't mean anymore better hardware.
@villacak
This article is not about your hatred of the iPhone or why people buy or not buy an iPhone. This is about the cost of phones. HTC, Motorola and Samsung need to make more money on the sales of phones. Android has copied iPhone interface just like Apple has lifted a few things from Android and others. That is what happens in real world dev. What is successful gets copied no matter who started it or not. MS has been given credit for coming up the Metro UI (Tiles based UI) It's innovative but it's not currently selling well. If the Metro UI becomes popular, you will see it be copied buy others. I can see Samsung buy WebOS and use it's stacked card interface on top of the Android Core to standout among all of the Android phones out there. Because right now the Android Eco system is a commodity market. It makes the prices lower but it will kill off manufacturers sooner or later Just like the PC market.
@villacak

"...when Apple has mostly fanboys and entry level people."

You do realize Apple's penetration into the Enterprise largely started with C-levels demanding their IT departments support their iPhones, right? And apparently you aren't aware that in the last quarter, Good Technology reported that iPhone activations pretty much doubled Android phone activations, as many iPads were activated as Android tablets AND phones combined, and in regard to iOS vs. Android, about 3 iOS devices were activated for every 1 Android device.

Good Technology provides mobile device management for 49 of the Fortune 100, so it's there's some weight behind these numbers. That being said, it's hard to take your statement about fanboys and entry level employees with any seriousness.
@villacak

Depending on what you look at, and how you figure things in, in the US, Android is already bigger than iPhone. world wide, the figure is lower because all the returned iPhones from the upgrades are dumped in third world markets. The same will be true of Android phones, but the effect hasn't been working as long for Android.

iPhone is already Number Three for smart phones. Android is number two, and Rim is still Number One. Windows Phones are trying to come back from the dead, and just may pull it off. WebOS died this last weekend, so their current .0001% share might be all they get, unless someone else wants to bring back the old Palm system.

Symbian is still out there too, though Microsoft payoff to Nokia seems likely to have killed that for the future, though, Nokia never was the only manufacturer making Symbian handsets.

Current sales figures give Rim and iPhone almost the same volume, but it's flat, not growing. that probably indicates that both Rim and Apple have finished their growth curves.

Android and Windows Phone 7 based systems are still growing. This battle isn't over, but it is winding down a bit.

Overall, dumb phones are still the big winners.
@villacak Frankly, there are plenty of business users, enterprise, if you will, using the iPhone. It is a rather ubiquitous piece of gear, and is now quite easy to attach to an Exchange email system. I see a lot of smart phones come in to play, and the iPhone seems to account for about half of the ones I see in business users' hands.
be blamed on everything but the real reason: inflation from current U.S. economic policy (yes, QE2, I'm looking at you).
@baggins_z

It'll take about a year. It's all a question of election politics in the US.
Maybe the price creep is due to the fact that most of the phone manufactures where not making enough per phone. It has been stated repeatedly that Apple makes a healthy profit on every thing they sell, phones, ipods, desktops and laptops. So, why does Samsung or HTC have to be regulated to fight for the break even/loss leader phone sales? No company can survive forever making single digit net profits if they want to compete in an ultra competitive environment. R&D, marketing and support are expensive.
@owlwise@...

Grocery stores do just fine making 'single digit profits', and so do hardware stores. The myth that companies 'need' to have higher margins is silly. It drives companies to over-expand and under-deliver on products.

The long term result of that can be seen in the recent move by HP to cut the size of the company in half. They are going to be looking for that magic big money maker with the profits from selling all their production capacity. After all, manufacturing 'only' pays around 5 to 10%. but, that 'small' profit making part is what keeps the rest of the business going. Too bad, HP made some good products before Carly and her successor ruined the company trying to find the magic road to riches.

GE did the same thing around 20 years ago, and the company almost disappeared because of it. When a recession hit, GE turned out to really have most of it's resources in the credit card business. That business imploded, as credit cards do during any recession. Fortunately, there were still a few hard assets that hadn't been sold yet. That is why GE still exists today.

Apple quit making anything around ten years ago, and is now really just a design house. when the Market really realizes this, Apple stock will fall around 10X. It seems that there is little real vaue there. The P/E is a rediculous 15X. It sould be between 4 and 6 X. It's not as if Apple pays any dividends. They don't.

Singer did it 30 years ago. Once the customers realize what has happened, the company brand name will never recover. That usually takes from 15 to 20 years. The stock market follows the consumer opinion. The company management tries to follow the Stock market.

Apple is into this by about 10 years so far. the clock it ticking.
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this is similar to the gas companies
pantherfan690 22nd Aug
this is just like the gas companies raising prices on fuel without actual reason. Heck, when oil was 142 a barrel, we paid $5 per gallon for gas, now that its down to ~90 a barrel we are still paying 3.60 a gallon, shouldnt it be in the 2.60 range! Greedy buggers!
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The real problem is greed
GoPower 22nd Aug
The idea that a company must increase profits every quarter is unsustainable, that's how we get Erons.
@GoPower Same logic goes with unions that think a person has to have a raise every year.
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Don't forget the BS required data plan.
Keeping Current 22nd Aug
Don't want it or need it! Too darn expensive for what little you get.
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Here's how they work out the price a phone will cost what the market is prepared to pay that's why in the UK an iPhone 4 costs 500 pounds that's around $900-$1000 considerably more than it costs in most countries because in the UK we are all mugs and pay these silly prices I know I'm a mug my HTC flyer cost me 565 pounds + 50 pounds for a 32 gb class 10 micro SD card
iThink the iPhone is really pretty cool. It's not for me, though. No "smart" phone is. I cannot justify the cost of the service, the inconvenient size of the device, the relative fragility, or the purchase price. My old flip phone does enough to keep me communicating with whom I want. No email, no web browsing, no high def movies or high res photos, no music library, no mapping service... but it's a really great phone.
If I had to get a new phone today because this one broke, I would go to the Verizon store and ask the guy which feature phone (that's what the seem to be calling real phones these days) gets the best reception and has the fewest complaints. If he pointed me towards something that cost over $80 I would look for something else.

Price creep? The markets fluctuate all the time. Is gold being used in any of the components?
Pushback? Revolt? Sheeple can't even get together to stop buying $3.00 gas long enough to push the price down.
@compwrench

Agree.
Like any pricing model, this is likely based on supply and demand. They are selling at those price ranges because there is still enough demand for the product.

Other factors to consider would be a weaker dollar and higher production costs for these newer technologies.

- Ernest
www.jmango.net

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