Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

Smartphones out of stock across the board

By | April 21, 2008, 8:32am PDT

Looking for a good smartphone? Good luck. Out of stock smartphones abound.

According to a research note by Tavis McCourt, an analyst at Morgan Keegan, there are “an increased number of Out of Stock (OOS) situations involving Palm, RIM, and Apple.”

In addition, McCourt adds that these shortages appear to be related to product transitions but may be hurting sales for these vendors.

Among McCourt’s takeaways from McCourt’s smartphone inventory checks:

The Treo 755p has been out of stock for two weeks on Sprint’s web site and has scarce retail availability. McCourt writes:

“While checks to stores have yielded contradictory stories about the 755p’s status. Some reps indicated that the 755p has been end of lifed (to be replaced by the 800w in the near term), while others stated it is coming back in early May in a new color. The Treo 680 appears to finally be sold out at AT&T, which we had expected following the carrier’s launch of the Centro.”

That statement can’t be good news for Palm’s profit margins. Substituting a $99 phone for one that runs more than $200 is bad profit margin news. “The abrupt disappearance of the Treo 755p at Sprint is somewhat concerning,” says McCourt. “This product was selling reasonably well and, although we expect its contribution to be marginal following the 800w’s launch this summer, the 755p’s absence at Sprint clearly means Palm is foregoing some near term sales opportunities.”

RIM’s Pearl (all resources) is also hard to find. McCourt writes:

AT&T has not had a Pearl (pearl.pngreview) in stock in the retail channel with any consistency since mid-March and, although the 8120 is in the business channel, calls to retail stores had the 8120 showing up anywhere from April 24 - May 11. This cannot have been the planned transition for the Pearl franchise at AT&T.

And it’s still hard to find an iPhone (all resources). McCourt reports that iPhones were only available at half the Apple stores contacted. “While we believe this is related to a product transition, current iPhone shortages are almost certainly causing some degree of missed sales opportunities,” says McCourt.

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Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.

Disclosure

Larry Dignan

Larry Dignan has nothing to disclose. He doesn’t hold investments in the technology companies he covers.

Biography

Larry Dignan

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic. He was most recently Executive Editor of News and Blogs at ZDNet. Prior to that he was executive news editor at eWeek and news editor at Baseline. He also served as the East Coast news editor and finance editor at CNET News.com. Larry has covered the technology and financial services industry since 1995, publishing articles in WallStreetWeek.com, Inter@ctive Week, The New York Times, and Financial Planning magazine. He's a graduate of the Columbia School of Journalism and the University of Delaware.

For daily updates, follow Larry on Twitter.

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RE: Smartphones out of stock across the board
tomlin21-24319035676893835085146735905770 11th Oct
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0 Votes
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Cutbacks in production
terry flores 21st Apr 2008
Manufacturers are getting cautious about inventory levels and overrunning demand. Smartphones are relatively expensive items with short product lifetimes, so it can really hurt the bottom line if they sit on the shelf for any length of time.

The other issue is the ridiculous distribution and retail practices of the cellphone providers. There are at least 15 different outlets for ATT within a mile of my house. They range from kiosks to Costco to full-blown retail store. If you queried all of them for a high-end smartphone, most of them would probably point you to the one or two largest outlets, because it would be insane for all of these places to carry the full range of offerings.

The phones are out there, but it takes a little more effort to locate one than stopping at the Walmart ...
0 Votes
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Out-of-Stock SmartPhones?
Grayson Peddie 21st Apr 2008
What about HTC TyTN II (aka AT&T Tilt with no front-facing camera)?
0 Votes
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I'd believe it
RustyShackleford 21st Apr 2008
It seems like everywhere I look now, I see average, non-corporate types with smartphones (the Pearl seems to be EVERYWHERE now; ironically most of the people I've seen with iPhones are business types.) What's more, a lot of these are newer phones which were clearly purchased post-iPhone. I know the iPhone's selling well but anecdotally, it doesn't seem to be hurting sales of Blackberries and other smartphones too much.
0 Votes
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Staff
Good point
Larry Dignan 21st Apr 2008
It's possible that prosumers are gravitating toward just a handful of smartphones--Pearl and iPhone. Not sure about that Treo shortage though, which may be Palm hitching its wagon to the Centro.

Another thread: Companies are either really cautious about demand, or planning a product line overhauls. The latter is quite possible for Apple. The Pearl shortage sounds like poor demand forecasting to me.
0 Votes
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RE: Smartphones out of stock across the board
tomlin21-24319035676893835085146735905770 11th Oct
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