Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

The goods and bads of Bump, which links you to your license plate

By | September 16, 2010, 2:15am PDT

Summary: Bump.com is a new service that allows users to communicate with each other on the road by sending messages to each other, via license plates.

A company named Bump took to the stage at the DEMO conference in Silicon Valley this week, offering a peek at technology that ties you to your license plate number and gives “mobile” communication a whole new meaning.

Credit: PR Newswire

At first glance, the concept is scary, creepy and slightly disturbing - the ability for drivers to communicate with each other by text or email simply by sending a message to a license plate number. Sure, Bump.com has included some safety features, such as allowing users to reject or block certain messages and keeping names anonymous. And, of course, the service is opt-in only. The user has to enter - and verify - the plate number.

There’s a good profile of the company and its background by Dean Takahashi over at Venture Beat, who also explores some of the marketing usages - such as fast-food restaurants capturing information about favorite menu items as you roll through the drive-thru.

As a native Californian who learned how to drive on the Bay Area freeways, I immediately imagined new scenarios where road ragers send each other nasty messages. But then, as I started to hear more about it, I envisioned a number of other legitimate uses for the technology. So, I put together a short list of good things and bad things about this sort of technology - and I’ll let you decide which is which.

If you have more for the list, please add them in the talkbacks

  • You could let a driver know that he left his cup of coffee on the roof of the car. Or that his turn signal on. Or that he has a low tire.
  • You could send a note to the cute girl in the next lane to see if she’s single and free for dinner.
  • You could tell that idiot who’s zig-zagging in and out of traffic to cool his heels already - or something to that effect.
  • Rental car companies could register their cars to monitor the driving habits of their customers, assuming others rat them out for bad driving.
  • Government agencies, utility companies and commercial businesses, such as electricians or repair services, can monitor complaints about poor drivers (an online version of those “How’s My Driving?” bumper stickers).
  • Fast food companies could track customers menu favorites and target them with marketing messages.
  • A good samaritan might warn you that the time on your meter has expired and that a parking enforcement officer is in the area - or a tow truck.
  • Someone could tell you if they witnessed another person hit your car in a parking lot - and then flee the scene. Or, maybe the honest person who hit your car could send you a note, instead of leaving one on your windshield.
  • Parents could gain some insight on how a teen driver is behaving on the road - again, assuming others rat him out.

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Sam has been a technology and business blogger for more than 18 years.

Disclosure

Sam Diaz

Sam Diaz has nothing to disclose.

Biography

Sam Diaz

Sam has been a technology and business blogger, reporter and editor at ZDNet, the Washington Post, San Jose Mercury News and Fresno Bee for more than 18 years. He's a member of the National Association of Hispanic Journalists and a graduate of California State University, Fresno.

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RE: The goods and bads of Bump, which links you to your license plate
tomlin21-24319035676893835085146735905770 11th Oct
Unbelievable, that is certainly just what I accustomed to be scanning reebok jersey for! This submit just saved me alot of purchasing about
Texing while driving morons..
So if some idiot crashes into me while using that service will the service be liable?
@MoeFugger yup. game, set, match. and that about wraps it up. nicely played sir.
@MoeFugger
That was exactly my first thought.
In addition, you should be paying attention to the road!!! A company that is banking on people using their service while driving is very irresponsible.
With states implementing texting while driving bans, I see this going nowhere fast.
This is probably the stupidest thing I've heard all week....(though the week is not over yet)
@Salonikios You're not going to stop people from texting while driving... any more than you can stop them from playing with the radio, talking on the phone, eating a taco, or reading a book. Just like speeding, people will simply become more careful about when and how they do it.

I think that it's a very interesting idea... as long as privacy concerns are addressed. I don't want spam, and I don't want anyone to be able to connect my license plate with my personal identity, my phone number, my e-mail address, or my home address. I don't want someone to see that I'm not at home... then rob it while I'm not there.
@tony
"You're not going to stop people from texting while driving... any more than you can stop them from playing with the radio, talking on the phone, eating a taco, or reading a book. Just like speeding, people will simply become more careful about when and how they do it."

The point isn't about completely stopping people from texting. The point is that it is illegal (in some states...soon to be most states) and dangerous. The usage of this "app" would be illegal. While the other behaviors you mentioned may not be safe, they aren't illegal. Also those other activities "eating a taco, reading a book, talking on the phone" are not activities that are meant to be performed while driving....using this app is.
@Salonikios
very interesting. a bit scary, but I kind of like it. i don't think we can really hold facebook liable if someone is facebooking and driving even if they are facebooking a local honda dealer, or Gmail liable because someone is Gmailing when they drive or hold verizon liable if I pay my bill when I drive because they said it is due in 10 min and let's face it, it's not primarily texting and driving that's going to cause accidents as much as surfing the web when you drive, or other deep info-additction to twitter feeds, my girlfriends are on the phone all the time and they are not texting or emailing, they are looking at pictures and videos and twitter. i've seen so many things I wanted to tell someone when I pass their car, this could actually be really cool and I'll use it as a passenger for sure because I typically don't drive the car. so i guess i dont think it's stupid, i think it's amazing that this has not already happend, I can look out my window and see like 20 cars that all need to get moved before tomorrow mornings street cleaning! i just tried to register but it said it needed a code, if i could get in, I'd bump them because I forgot last week and got a ticket. : (
-em
@MoeFugger
You got that right.
@MoeFugger

First, it's "texting". Second, I don't see anywhere in this article where there's mention of texting while driving. I understand this company of being a way to SPEAK to other drivers, remember we have bluetooth devices, and to LISTEN to what other drivers are trying to tell us. Watch the DEMO presentation for BUMP.com: http://link.brightcove.com/services/player/bcpid44978706001?bclid=609353045001&bctid=606353079001
There are plenty of other reasons to use these services and it's ideal for people to remember that they should be practicing safe driving, this service is to make the roads safer. Text BUMP while you are a passenger or while you are a pedestrian.. voice dial if you are driving, plain and simple.
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Bump and Bumper
GabeFree 16th Sep 2010
@MoeFugger ( in LinaJohnson's defense )

People who make tiepos are clerley moroons and shuld be disregarded.

"[...] the ability for drivers to communicate with each other by text or email [...]"

Clearly it would be unreasonable to assume the above statement means anything other than texting and/or emailing only _after_ parking your car and going into your local pub with your friends for non-alcoholic beer with your fish and chips.

On the East Coast do when someone who happens to have a "how am I driving?" email address on their bumper sticker (it's so 90's, really) and a Starbucks mug on the roof-rack tailgates a local and then cuts them off trying to pass them, we locals customarily pull over, turn off the vehicle, wait to be sure we are calm, pull out our hot-spot enabled laptop, and type them an email warning them that they are spilling their valuable coffee.

I'm sure we'll do the same if we can send a text or email to anyone with a license plate.

Koodoze to Bump.com, I commend you from my laptop on my Wheelmate (http://www.amazon.com/AutoExec-WM-01-Wheelmate-Steering-Wheel/dp/B000IZGIA8 ) while in the HOV lave on i-95.
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Pardon me, but...
ddferrari 17th Sep 2010
@LinaJohnson I think you'd better clean your monitor.

Strike One: texting IS mentioned; first sentence of the second paragraph.
Strike Two: the article does NOT mention actual verbal communication as an option (so much for your bluetooth theory).
Strike Three: a service that promotes using one's phone in ANY manner while driving is NOT going to "make the roads safer".

You got just about everything in the article backwards, your link is dead, and you're a grammar nazi... thanks for playing, but You're Out!!
@dfjh If I give you my license plate number, will you spam me there, too?
@dfjh -- he'll spam you in your car, too.
rainy day women drivers 12 & 35:
They'll spam you when you're driving in your car...
Yeah as most have mentioned already, Texting and driving is illegal in most states now and will most likely be soon in the ones that aren't. This company is a joke and needs to be stopped before it is even started.
@justinkearney I love how so many people spout off without even knowing how something works.
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Still waiting
ddferrari 18th Sep 2010
@blueskip Were you planning to finish your comments? See, if you're going to be a smart-a$$ and tell everyone they don't know what they're talking about, then you just obligated yourself to explain why we're all wrong and you're right. So go ahead- enlighten us.
@justinkearney if the service is voice activated, i will totally use this. are you kidding me, sounds way safer to stay locked in my car and tell someone something important or hazardous, than to get out-- if i can send a text or email with my voice, sign me up!
While it has some legitimate uses I see more riots starting because of it. Not just because someone in the lane is too busy texting and holding up traffic but also the person behind him calling him names, he gets ticked off and out of the car they go for a good old brawl. Especially in areas like L.A. This is a service they should keep only to businesses, not everyone who has a vehicle.
@Loverock Davidson Brawl? Really? How quaint. The term 'firefight' would be much more appropriate.
As the video from Demo.com extolls, it's great for telling someone their car alarm is on or lights are on, without making a loudspeaker announcement (almost as annoying as the alarm!).
I also like that we could snoop on our kids who are using our cars! happy
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They're just announcing that another wall of the total information-total command and control grid going up.

People are already being tracked and ID'd by plate readers. This is like the facebook side (you blow yourself in) of this part of the virtual prison.
I have no need to converse with other cars, but what I would like to see is a system whereby if the guy in front of me takes his foot off the gas pedal, his (or her) car will shoot a radio signal to my car that he's taken his foot of the gas. When the driver of the lead car puts his (her) foot on the brake, a signal will automatically be sent to the car behind.

As for addressing the driver of a nearby vehicle vocally or via texting, the first might be acceptable. But the second? Never! Texting has no place while one is driving.
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The good and bad in a single bullet?
rarsa Updated - 16th Sep 2010
"You could send a note to the cute girl in the next lane to see if shes single and free for dinner."

It'll be either good or bad depending on which side of the message the person is. Plus you can already do that, just wait for the red light and have a card handy and a good pickup line.
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I'm a big ZDNet fan - and thanks for the article Sam - and for the feedback and thoughts everyone. Would love to hear any and all thoughts and recommendations directly, in fact, this is a call for more help and feedback. So e-mail me directly at mitchthrower@gmail.com - I'm working on the launch of BUMP.com - launch backstage interview here: http://www.youtube.com/watch?v=uoEHqOJ3ovI - A few quick updates from the product team at bump: * our smart phone apps disable texting when driving (so voice only), *we are creating a safety network for drivers to know when their car got towed, and to * also report bad driving, (or good driving) or to send messages safely via voice.

We are also launching a consumer safety connection to amber alerts, earthquake, traffic alerts, and weather alerts in the system. We are working with a leading expert on road rage to develop product features that diffuse road tension, and prevent accidents. In our next release, we have a profanity filter, a speak-and-listen system, among many other safety features. Of course, a user can opt to "un-list" their plate and not receive any messages. Our nationwide phone number launches in October, where you can simply leave messages for any car, so it is, indeed, an 800-how-am-i-driving for the entire country - it uses speech recognition and is hands free. It's a sort of Crowdsourcing for safety and marketing (users can choose to receive offers based on where they go).

It's also important to note, that this is happening very fast. We're just one of the companies in the space, and perhaps the first one you heard of - there are close to 20 other companies currently doing license plate messaging across the country - check them out, as well. (if you don't want to dig, email me and I will send you a list). At BUMP.com however, we want to be the company to do this the right way, the safe way (we are the only one of the 20 companies implementing these safety features).

I sincerely want to listen and address our users concerns and change the product in every way possible to make it safe. Please, send me feedback directly about how to make our product offering more safe, I will respond to you personally. Thanks again!

Also, here is another article that explains more: http://venturebeat.com/2010/09/15/demo-bump-social-network-car-license-plates/

Looking forward to hearing from you directly.
- Mitch Thrower, Founder, BUMP.com
I really think this will be limited, as if over half of drivers don't register on it, you will have under a 50% chance of a message going through. How are you going to get to a large portion of drivers on it, if you can't convince the first ones, because they see that everyone else isn't there yet.
This technology isn't new. They have it in Asia long time ago.
Why bother? I once pointed out to a motorist that one of his tires was nearly flat while he was parked in a shopping center parking lot. His response? "Yeah, it tends to get that way." High tech can't fix stupid.
Hello ! I am behind you! how would you like to save $400 a year on Insurance.. DUH!!!
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@ Sam Diaz
ddferrari 18th Sep 2010
Mr. Diaz, apparently you either forgot to mention or chose to omit two of the most important features of BUMP's service:

1) The app disables texting ability while driving, and
2) One can actually speak to other drivers (enabling hands-free communication).

Without knowing these highly important facts, a lot of people wasted their time commenting and debating about an app that encourages texting while driving. Had we known that this is not the case, the comments would undoubtedly been completely different, more relevant, and infinitely more useful to Mr. Thrower, who is obviously interested in the reader's opinions.

If you didn't have this knowledge at the time of your deadline, then shame on BUMP; if you did, then you should be more diligent about supplying important facts pertaining to your blog's subject matter. Thank you.
I remember when a small start up in my native New Zealand tried to get a similar service off the ground. That was about 2003 -4, and at the time there was the threat of cell phone while driving legislation. This, the road rage possibilities, the stalking threat, and other user safety issues pretty much killed the idea. Interesting to see how things recycle again; and also interesting to see if the same safety issues are still showstoppers.
BUMP is a "CONTACT SHARING" app!
When the Palm Pilot, Treo, etc. provided "beaming" your contact info over with the touch of a button, that in itself was the smartest application of a PDA that they ever considered! Thinking outside of the box! GOOD IDEA! With e-whatever of calendars, contacts database, emailing, texting, etc. ... all of the Daytimer stuff you'd need in "e" form, a beam-able business card was just the logical next step.

Then somebody in their infinite stupidity decided to drop InfraRED. BAD IDEA! It's simple, quick, and short-range allowing for physical control as to "who" receives it. With "Bluetooth", you have no real control ... it's "out there".

Apple, having on InfraRED, uses the Bluetooth with the internal gyros to restore this security by requiring that the two units be "bumped" at the same time, together.
I've never heard anything about a link to your license plate, unless you put it in your contact file.

Somebody apparently has "BUMP" mixed up in this article.
This is a pretty cool video by BUMP.com.

http://www.youtube.com/watch?v=Csq37RB1CFk
BUMP.com looks like it is going to be a fun new social networking site!
@AlexKovnat
Wouldn't you like to have this technology in the case of a hit-and-run? there are usually many witnesses who could give you the license plate of the culprit!
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Missed something...
VinceGlorthos 19th Oct 2010
The problem with reporting driver behavior is that human beings lie all the time. the other problem is that in most municipalities, speed limits are revenue related and not safety oriented because if it was safety they would enforce the all the rules, not just the profitable ones... for instance stop signs, keep right unless passing and so forth. Banning specific things that all fall under distracted or inattentive driving is adding complexity and cost to the system. sooner or later someone will be exhonorated because a lawyer will successfully argue that thier client wasn't distracted because what ever was occupying thier client's attention wasn't on the list.
It's funny because police aren't any better equipped than regular humans to use a radio, a laptop, look all over the place, and drive, yet they regularly speed without an official and legitimate reason. (hint, flashing lights and sirens) Of aggressive drivers, cops are often the most belligerant vehicle operators found on roads today.

While plenty of people will latch on to this, I won't be.
I'm looking forward to hanging out at the more interesting locations in major cities to play the BLIPs (Bump License Identity Plate) game for big prizes. Pedestrian and professional BLIPs spotters of VIPs, local officials, and high ranking business people who post (at the right websites) the most "Interesting" connections of the highest value plates will get big prizes (and points!!!) for their spottings... Weeeeeeeee! AND sticking your nose in other people's business (and reporting on your neighbors comings and goings) just got way easier! It's a good day to be in the information business. Yessir, this will make everyone's google dossier MUCH richer. The land of the free is getting smaller by the day. I just can't wait till we're all chipped at birth for life and all of our movements and actions 24/7/365 are recorded. Think how easy journaling and writing your memoirs will be! Why crime will virtually disappear overnight as no one will be getting away with anything. Thank god the world will finally be a safe place for all! All we have to do is get rid of that pesky individual stuff so we are all one big happy family! Being an individual was overrated anyway...
I will spam you in your car,
I will spam you from afar,
I will spam you while I speed,
I will text you til my fingers bleed,

I like this techno texting scam
I like, like it, Spam I am....


(Thanks Dr. Suess for the inspiration!)
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Try this for scary...
lshanahan 21st Oct 2010
A criminal sends a message to a user they hae a tire going down or some other problem with their car. The victim pulls over to check it out, and the criminal beats/robs/rapes/murders them.
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RE: The goods and bads of Bump, which links you to your license plate
tomlin21-24319035676893835085146735905770 11th Oct
Unbelievable, that is certainly just what I accustomed to be scanning reebok jersey for! This submit just saved me alot of purchasing about

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