The Magic Quadrant: Team collaboration and social software

The Magic Quadrant: Team collaboration and social software

Summary: Gartner just released its Magic Quadrant for team collaboration and social software. What's interesting is that there aren't any leaders and only two visionaries, Socialtext and SuiteTwo, products from Socialtext, NewsGator, SimpleFeed and MovableType, bundled by SpikeSource and distributed through Intel.

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Gartner just released its Magic Quadrant for team collaboration and social software. What's interesting is that there aren't any leaders and only two visionaries, Socialtext and SuiteTwo, products from Socialtext, NewsGator, SimpleFeed and MovableType, bundled by SpikeSource and distributed through Intel. Blogs, wikis, forums, RSS and even social graph

Microsoft and IBM are the highest in their ability to execute, and they are more accepted brands in the enterprise who have long established products, can bring more complete solutions and deploy large armies of sales people and consultants to customers. Many of the companies are smaller startups who are pioneering the new age of social software.

gartner.jpg

Via Socialtext

According to Gartner, Magic Quadrants "depict markets in the middle phases of their life cycle by using a two-dimensional matrix that evaluates vendors based on their completeness of vision and ability to execute. The Magic Quadrant has 15 weighted criteria that plot vendors based on their relative strengths in the market. This model is well suited for high-growth and consolidating markets where market and vendor differentiations are distinct."

The Magic Quadrant is not based on any apples to apples comparison of products from the various vendors. Socialtext, MindTouch and Twiki, for instance, are primarily enterprise-class wikis and all have an open source option. Jive Software and Leverage Software add more of a social networking dimension with user profiles, allowing people to locate people with some specific expertise. Social Platform includes ecommerce capabilities, auctions and classifieds as part of its solution. Six Apart's MovableType Enterprise Solution focuses on blogs and Telligent's Community Server supports blogs and forums. Traction Teampage combines blogs and wikis, as do some of the other players. SiteScape goes the more traditional route with instant messaging, chat, SMS , email and conferencing. voice-and web-conferencing, and also has forums, blogs and wikis.

As social software matures, consolidation among vendors will occur and comprehensive suites, rather than best of breed, will dominate enterprises. Perhaps social software will be Oracle's next conquest. If the BEA acquisition happens (it's seems less likely right now), Oracle would pick up some sophisticated collaborative information discovery tools.

Topics: Browser, CXO, Collaboration, Software, IT Employment

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6 comments
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  • Suprise Suprise

    It is no surprise to me that the cowards at Gartner didn?t put any of the true disrupter?s in social software in the upper right hand corner of their silly quadrant. My guess is that the real leaders in social software have no time and interest to waste their time on something that has no impact in their domain, with something as insignificant as the Gartner Silly Quadrant.

    http://www.johnmwillis.com/?p=388
    botchagalupe
  • Why does anyone listen to Gartner?

    Their predictions never come to fruition and their take on current practices and trends is seldom, if ever, worth reading.

    They are by no means a viable analyst for IT.
    bjbrock
  • RE: The Magic Quadrant: Team collaboration and social software

    What would be a 2.0 replacement of Gartner analysis? A mashup of actual implementations of said technologies, aligned to level of satisfaction of said technologies.

    Anyone game to set it up?
    Rotkapchen
    • You've got it right...

      I actually posted about this last night - the analysis houses need to be aggregators of citizen journalist analysis rather than trying to do it themselves. Gartner always comes out with "factual analysis" about months after the citizen bloggers do - Analysis 2.0 sees them tap and aggregate this source of more timely info (and add to it there data checking and credibility strengths)

      Check out benkepes.wordpress.com and keen to talk more about this
      benkepes
  • Wikis vs "Structured" collaboration tools

    Great post....I'm working with a lot of organizations trying to establish collaboration strategies and many are using wiki-based tools because they're getting a lot of buzz, but our experience is that in many cases wikis are too unstructured for groups that want to manage files, tasks, and team discussions. Wiki's are flexible but flexibility can lead to chaos. In these cases tools like basecamp and projectspaces seem to work better. Other tools try to blend wiki's with other extranet tools (file library, discussions, etc) - but some of these suffer from feature bloat.
    joepring
  • Say goodbye to e-mail for business

    Keeping your team on the same page is imperative. Collaboration software that aims to help small or big business users is just that we are wating for. And we also need to say goodbye to e-mail for business. Nice information here =). http://blog.beezway.com/
    Dadinos