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Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

Trouble ahead for security industry as Microsoft gets security right

By | May 10, 2006, 9:34am PDT

Whether you choose to believe it or not, Microsoft appears to finally be getting its security house in order.  No, frequent patches, like yesterday’s corrections to critical flaws, are not evidence that secure computing for Microsoft is an impossible task.  On the contrary. Microsoft, probably more than any other vendor (because of what it has been through), knows more about what it takes (technology-wise, business process-wise, timing-wise) to secure its customers than any other non-security vendor in the computer industry.  That doesn’t mean that there still isn’t a To-Do list with items left on it.  ID management is overflowing with enough companies and options to make your head spin. But it does mean that Microsoft, between what it’s doing for existing users of its products and what it’s doing in the next version of Windows (Vista), is on the right path. 

There’s other evidence of Microsoft’s progress. While vulnerabilities still exist and new malware that exploits them continues to turn up, it has been a long time since malware that exploited a vulnerability in Microsoft’s operating systems or applications resulted in a widespread outbreak or a serious disruption on the order of something like SoBig, CodeRed, Melissa, or the infamous ILOVEYOU worm that "celebrated" its sixth anniversary last week.  As Windows’ "surface area" (digital security-speak for multiple swaths of vulnerabilities) continues to shrink, malware developers will increasingly be looking elsewhere for trouble (for example,  some mobile platforms and, more recently, Mac OS X).  In its Spring 2006 Top 20 List of Security Vulnerabilities, the SANS Institute #1 listed item said:

Rapid growth in critical vulnerabilities being discovered in Mac OS/X including a zero-day vulnerability (OS/X still remains safer than Windows, but its reputation for offering a bullet-proof alternative to Windows is in tatters.)

When I think of words that foster confidence, or even hope that the situation will be corrected, "tatters" is not one of those words. 

The traditional security vendors appear to be scrambling as well.  Shortly after a recent meeting with Gene Hodges during which the then-CEO of McAfee told me that the company was going to do just fine despite Microsoft’s inclusion of competing security software and services in Vista, he jumped ship.  Usually, CEOs stick around companies with a lot of upside.  More recently, when news of OS X’s vulnerabilities turned up, McAfee went on the offensive and launched a Mac security product with an accompanying PR campaign that  Yankee Group analyst Andrew Jaquith lambasted as scaremongering. Desperate moves by a company that could be taking on water?  You decide. 

Meanwhile, after Fred Felman and Te Smith, a dynamic security duo that helped propel personal firewall maker Zone Labs to the stratosphere (and acquisition by Checkpoint), left Zone to join another security outfit (Tenebril), it wasn’t long before both moved on.  Said Felman of the entire security business at the time, "It’s beat."  Fellow Richard Stiennon who was a security analyst for Gartner before doing a short stint with spyware stomper Webroot and who is now a blogger for ZDNet (in addition to founding IT Harvest),  took umbrage at the idea that the security industry was out of gas. Sorry Richard. I’m with Felman who spent the better part of the last decade selling security products.  When someone like that says the business is beat and backs it up by leaving it, the business is beat.

Need another smoking gun? I don’t think you have to look beyond Symantec which has been diversifying its portfolio over the last few years; a strategy that, judging by CEO John Thompson’s more recent comments about identity management, isn’t done yet.  Since the beginning of 2005, Symantec has been on the acquisition trail having acquired Veritas Software, Sygate, WholeSecurity, BindView, IM Logic and Relicore.  Some of these companies are squarely in the security space.  Others, like Veritas and Relicore are more about systems management and reliability (tangentially connected to security, but not a direct hit).  This week,

Thompson indicated his quest may not be over, citing identity management (more closely tied to security, but not the sort of security that Symantec typically covers) as a category that interests him.  Identity management? Symantec.  It will be interesting to see where Thompson takes this.  ID management, especially in the business space, is overflowing with enough companies and options to make your head spin.  Not to mention how the key operating system players like Microsoft, Sun, and Novell (which is readying the official release of a new, open source-based ID management solution known as Bandit) have offerings in the space as well.  Next on my blog to do list: What I’d do if I were CEO of Symantec.

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Disclosure

David

http://blogs.zdnet.com/BTL/?page_id=2993

Biography

David

David Berlind, formerly the executive editor of ZDNet, holds a BBA in Computer Information Systems. Prior to becoming a tech journalist in 1991, David was an IT manager that was responsible for the design and deployment of custom developed software, local and wide area networks, PC-Mainframe connectivity, corporate technology standard-setting and end-user training programs. Since then, David has served as the Director of PC Week Labs (now eWeek), editor-in-chief at Windows Sources, editorial director at Computer Shopper and general manager at Ziff-Davis.

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RE: Trouble ahead for security industry as Microsoft gets security right
tomlin21-24319035676893835085146735905770 11th Oct
his is my extremely primary time I've visited your lv ******** on sale internet site. I situated a good amount of attention-grabbing necessary knowledge into your internet site.
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Vulnerability.
Anton Philidor 10th May 2006
ZDNet has published articles for some time which have observed that, rather than battle software, malware makers have been enlisting users in compromising their own devices.

I think that this vulnerability is likely to continue, with Microsoft having a user base with a disproportionate number of volunteer victims.

Security software will be politely at war with users, asking for permissions in order to give opportunities for second thought and recognizing malware to take action without user intervention.

Becoming a field more for psychologists than the technologically oriented.
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Social engineers
dberlind 10th May 2006
Most of the major transgressions I've been hearing about are in the area of social engineering. For example, phishing has been a biggie and the end result, to keep users from becoming "volunteer victims" (a great observation on your behalf) has been to tighten security down so much that the software begins to interfere with a smooth user experience.

db
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Celebrate Paranoia
Harry Bardal 10th May 2006
After 6 years of consequence free computing, Apple users are
not quite as alarmed by the word "tatters" as you are. The hard
boiled soldiers of Windows IT are quick to cite the Apple
"complacency" while ZDNet contributors nod and parrot the
party line. The pot continues to call the silverware black. At what
point does the record figure in these grand and sweeping
visions.

The PC security and PC repair rackets have bilked millions from
consumers as a direct result of shoddy platform architecture and
"consumer advocates" have given pass after pass. After 6 years
of this nonsense iTunes is the enemy for their DRM? Anything
wrong with this picture? With lingering paranoia and security
nags being a Windows inheritance for some time to come, the
good news is Windows users can ditch their third party
protection racket for a Microsoft version of the same thing.
Apparently the volume of Vista nags as a result of a kludgy
permissions scheme are nothing short of rediculous. Well that's
progress.

Windows codependancy is clearly deeply embedded. It seems the
only way to temper the frustration of tech impotence is to role
play. Windows platform users are all volunteer victims and their
inability to do anything about it makes for some very strange
commentary.
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Looking forward to Vista
zzz1234567890 10th May 2006
I think Apple would sell a lot more computers if they supported Windows Vista.

Also look forward to learning up on the WinFX programming model. As always Microsoft keep innovating in the software space at such a fast pace that its hard to keep up. However its always fun and exciting learning and working on Microsoft technologies.
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Apple does not sell PC's
balsover 11th May 2006
Apple is not interested in PC's or any PC software. They are happy in their niche. The moment that they start selling PC's with Windows installed they have to do battle with the cheap clone vendors and they don't produce machines at that low level of quality.
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But they could sell....
DCMann 11th May 2006
...full Apple hardware running Vista (now that 'intel is inside'). If you think they are happy with a niche, you are sadly mistaken. I know the MAC faithful would never want to believe their hallowed Apple could join with the enemy (MS) but it's already headed that way. A Mac with Windows Vista on it will NOT compete with cheap clones. How the market will react (especially the Mac Faithful) remains to be seen.
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Why trade down?
thegestunkenaraygun 15th May 2006
OSX as-is is already superior to Vista if and when it comes out. Why all the delays in releasing the latest Windoze? Doesn't work? Vulnerable? Have to catch up to Apple's sperior levels of user friendliness and functionality? Simple ineptitude?

The answer to all these questions is probably yes. But hey, let the Windoze world keep dozing. Not my problem.
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You Must Be a Beta Tester...
DalyDose 19th May 2006
You must be a beta tester for Vista since you already *know* that OSX is already superior.

Why do Mac lovers always have to post how much they love their Macs and how they disdain anything Microsoft? I don't pepper Mac threads with annoying little comments to make myself feel better about my consumer choice. Love your Mac, but please grow up.
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Mac lovers distain?
hoiatl 26th May 2006
Probably for the same reason you have to make annoying little comments about them. HOIATL
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sperior???
Cat Ketch 24th May 2006
Doesn't Apple have a spell checker?
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WinFX file system
hoiatl 26th May 2006
If you really want to see what the WinFX file systetm is just load up Linux and use the XFS system. They stole the idea from them.
HOIATL
That's slower than a turtle in a snowstorm! Sheer bloat.

Sorry to sound like a cynic, but when the cons outweigh the pros, it's time for something else.

MS can bash Linux for being bloated all they want, but Linux is developed by thousands of strangers. What's Microsoft's excuse? Closed-source seems closed-minded these days.
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I would say the trouble is more for
Linux User 147560 10th May 2006
software vendors. Since now (finally!) Microsoft has designed (yet still not deployed... when is it due?) a properly designed OS with **GASP** security and true multi-user seperation in mind! Now the software vendors will have to write more secure and better designed applications that the user can run as a user WITHOUT the need for Administrative access to the OS / kernel layer.

In other words they will have to start using the Unix model of application development. Although I will never use Microsoft Vista (don't like the snoopy issues and the fact I would be treated like a criminal... even if I can prove I paid for my version!) I will give Microsoft credit in that they have finally got on the correct path.

BUT they still have to prove they got it in the field. So we shall wait and see (when is it coming out again?) what happens in the user market. Bottom line is software vendors better get cracking to correct their bad designs and implementations! While they are at it they can start to port to Linux as well! devil
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Not just Microsoft
dberlind 10th May 2006
The success against malware will also be a function of the hardware. Intel and AMD are doing some interesting things, especially with virtualization technology and TPMs (although TPMs have issues too) to do what I call hardware-based security-assistence. Enforcement of signed code that's matched to TPMs for example could result in very clean white lists in terms of what's allowed to run locally. Virtual machines offer the ability to create the equivalent of a "customs" area in an airport to double check the visitors before they're allowed free passage across the virtual border. But, with these features comes added complexity and added complexity is always tricky to manage. Especially for users that are so easily socially engineered (just says something about the steps they're willing to take or have a clue to take in order to be safe).

db
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David, I agree with you in this.
No_Ax_to_Grind 10th May 2006
Retaining the "simple to use" feature of Windows is going to be hard, in fact many users are going to find they need to re-think a number of things.
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Nothing to do with hardware
Yagotta B. Kidding 10th May 2006
Enforcement of signed code that's matched to TPMs for example could result in very clean white lists in terms of what's allowed to run locally.

There's nothing in that that an operating system couldn't do today (and some do.) The hardware is totally unneeded unless the system administrator is the threat against the system.
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Naw, works fine here.
No_Ax_to_Grind 10th May 2006
Tell me what issues you have *EXPERIENCED* instead of the silly stuff you read in comic books and I'll help you sort it out.
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IF I have to use Windows...
Linux User 147560 10th May 2006
which to be honest I really don't anymore other than to stay on top of maintaining the boxes my customers use or the one my Wife uses, I will stick with Win2K for now. Regardless, Vista will never be run or even considered in my home. And since the customer base I have at the moment is NOT asking for Vista, they are satisfied where they are, I see no need to learn it at this time.

And since Linux is making massive inroads and providing me a nice source of income, I will continue on my Linux path. I posted here to point out the biggest issue will be with software vendors that have designed their applications to be run as Administrator. They are the ones that will be having issues.

As for the users, yes Windows users will finally have to grow up and learn to use their PC in a safe and secure manner. There will be many that will be more than irritated at not being able to do things the way they are so accustomed too. Well I Microsoft had been smarter and combined both security and ease of use as other systems are doing, and have been for a while now, and trained users to be safe from day one, Linux and Mac would not be a threat they are today, the number of security issues (read successful attacks!) would not be as high as they are today with Windows and this discussion probably would not even be happening.

My experience with Windows is shall we say, boring annoying and restrictive. With Linux it's been a lot of fun, some restrictions but not intrusivly so and overall a very enjoyable experience. devil
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Microsoft got security right?
hoiatl 26th May 2006
I have been in the IT business for over 20 years and have heard that one some many times; it makes me sick. I am sure that M$ will screw it up again. But as you say time will tell.
HOIATL
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Report MS to the EC!
P. Douglas 10th May 2006
Maybe these security companies should complain to the EC that MS has foreclosed on competition in the PC security business, and that it should be ordered to create a version of Vista with no security. After all, who cares what MS? customers think? It?s not as if antitrust law is about them! I just hope the EU courts give the EC a good smack in the head!
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Report them to the EC?
hoiatl 26th May 2006
Man you need to stop drinking the kool-aid.
HOIATL
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Best of all
Yagotta B. Kidding 10th May 2006
One of the great upsides for Microsoft in replacing companies like CheckPoint (VPN) is that they can enforce by policy what has until now been a matter of neglect: making sure that only Microsoft platforms can connect to enterprise networks.

$EMPLOYER is headed there. It should be interesting to see what happens when IS finally notices that they've locked out the engineering workstations in a technology company; it's not like we haven't tried to warn them.
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Oooh, so scary!
RocketEater 11th May 2006
Hey, YBK, is your tin foil hat feeling a little tight? Please take your medication and spare us your paranoid delusions.
Expecting users to enter a password to install an application is just a recipe for disaster, how many calls will resellers get for users who forget it

Same with firewalls, no firewall on the market is user friendly enough to be used by a normal user. You cant expect users to allow ports or to even allow applications, how is a user meant to know if an application should access the internet or not

Should be interesting to see what the default permissions are on Vista, if MS have any sense for home users most of them will be OFF, for corporate its different with admin's to control it.

Microsoft dominate the market due to making software that is relatively easy to use which comes at a cost of security
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Users can remember passwords
MacGeek2121 10th May 2006
You have to use a password to install on a Mac and Macs are 10
times more user friendly than Windows and 10,000 times more
secure. As for usability, just plug in your wireless mouse. On a
Mac it just works on Windows you have to jump through hoops
because Windows can't find the driver. The same thing goes for
cameras storage devices and whatnot. Microsoft dominates the
market because of aggressive cutthroat business practices not
for any merits of their operating system.

Microsoft should be able to set the defaults in Vista in a way to
be pretty safe. They'll probably have slightly different defaults
for the different titles they will produce. The problem with
Microsoft is that XP is a mess and has had to support backwards
compatibility over security until recently. Now they have to patch
a lot. I think the worst problem in XP is having the browser tied
into the system. IE is horrible.
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Don't bet against history
RStiennon 10th May 2006
I know it is a very short history David. But nowhere in the history of Internet security has there been a down turn in threats or a reduction in the number of products, services, and companies that attempt to counter those threats.

It would be extremely clever to accurately call "it's over". But, it can't be over until the established players actually anticipate the next threat and counter it in their products *before* it becomes a market for them to sell into. If Microsoft had taken early steps to thwart viruses or worms, if Symantec and Mcafee had started researching spyware in 2003, *then* there would be hopes of it being over.

Far from being "over" the security industry is just beginning to get is legs under it. I have been in it for 11 years and I quit my steady job to form a start-up just to make sense out of what is a chaotic and exploding space. This is only the beginning.
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History doesn't account for change...
kckn4fun 11th May 2006
Let's consider this. IS products download patches (aka viral defs) on the regular to search for patterns. MS has adopted this model via Windows Update.

Why would you need TWO layers of protection that do the same thing? I agree with DB: the security industry, unless tied to the software vendors or network hardware, is in trouble.
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You missed the boat on this one, David!
iggy_e@... 12th May 2006
Many people in this thread are assuming that network security plus Windows security equals IT security. Which is flat wrong.

If anything, kckn4fun, I would argue the opposite of what you are saying: if network security & Windows/PC/laptop security was solved and if that's the only thing that you did, then you would be in trouble staying in business.

And that's not even true: application security has at least 5 years of huge growth in it; and there are always going to be new devices - smaller and faster and more connnected - that are going to need security (and they all won't be running an MS OS happy

The security industry IS getting a lot better at solving network and PC security, but other problems are going to take there place. Besides the aforementioned app security & new device security, compliance and data protection are big problems now... when one IT security problem is going to be solved, the bad guys are going to find another hole.

Then you have security management to take care of the whole ball of wax: do you want your own security department, or do you want to outsource it? There's a market there for that too.

It's utterly naive to think that the need for IT security and infosec professionals is going to disappear any time soon.
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RE: Trouble ahead...
Protagonistic 11th May 2006
This is a late April Fools joke. right? Either that or you are not
doing your homework these days. The biggest reason there
hasn't been a widespread outage or attack has little to do with
MS's efforts and almost everything to do with making money
from the security lapses in Windows. There is no money in
taking down the net. Selling compromised machines is much
more profitable and better done in secret.

As for MacAfee, if you had done your homework there you would
have known that they have in the past offered a Virus program
for the Mac. There are also other commercial and free programs
for the Mac and have been for some time.

I expect more from you in your articles. You usually do a much
better job.
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Buffer overflow vulnerabilities have been known for 30 years and continue to be attacked with disturbing frequency. New vulnerabilities are discovered on a regular basis and new products are constantly being introduced. Solving the problems of operating system vulnerabilities won't stop the security industry, but may force people to work a little harder and expand their focus now that the easy target (Microsoft Windows) has been implemented with security in mind. Like any other maturing industry, security will have to evolve, but as long as software is written and used by people, there will be mistakes made. And the attackers will change focus which requires a bit more agile response than Microsoft will likely be able to manage.
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Beaten by whom?
znewt 11th May 2006
If the security industry had been beaten, then I'd expect to see the viral horde spilling over the ramparts instead of the steady drip, drip, drip. Security vendors haven't been any more beaten by the virus developers than at any time in the past. As at least one other respondant has noted, they are faced with decisions of change.

Beaten? By themselves, maybe. Running without a business plan to adequately compensate for change? Yes. Failure to adequately anticipate changes in the landscape and define their corporate direction is an even worse fate. Corporate leadership caught in that void should be abandoning ship or tossed overboard. They failed to remain competitive.

As the old rats scamper down the ropes in fear, I have to wonder what new opportunities their retreat may provide for the virus villains. Hopefully, the retreat will make room for better vision at the top.
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"Gets security right"? You have to be kidding!

MS started out on the web with two problems: complete lack of foresight in the design of IE, and generally sloppy design practices.

Complete lack of foresight (in anticipating the security threat from the web) is evident from top to bottom in the design of IE, not least of which is the "integration" with the operating system, cutting off the customers' nose to spite Netscape and the DoJ.

Sloppy, inefficient design is almost a trademark with Microsoft, reflected in everything from bloated code to buggy applications--MS Word still doesn't work properly after almost 10 years without real upgrade.

Microsoft may have addressed the first issue but the second is systemic. What it means is that every major change in an MS product brings a whole new slew of unsolved issues that will take years to settle down.

Vista may solve the first problem, but it will open green fields of opportunity for malware authors...and the competition, but only after it does damage to their share prices.
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The unobtainable goal...
TaskMan! 11th May 2006
Call me pessimistic, but there will always be another way in.

And Microsoft is the target because MS has the installed base. (Analogous to how every article on this site has TalkBack about how MS is evil, incompetent, inferior, blah, blah, blah. Get a life.)

Cracking is not just for jollies anymore - there are commercial and government interests - well-capitalized interests - who want to crack your system for profit and power.

Even if MS manages to stem the tide completely at some point, it will come back with a vengeance later. There are three things guaranteeing that: 1/ complacency will creep in, 2/ consumers will stop wanting to pay premium dollars for something that is no longer a perceived threat, and 3/ the third party competitors would no longer provide us with the failsafe umbrella of their protection.

I don't see it ever getting to that point, but if it did, it would only be time until the above proves true.

Security is not a war that can be won. We can win battles, and we can keep the enemy largely at bay. But it's a guerrilla war, and we should not deceive ourselves into thinking that the enemy is not still out there.

This is where technical talk about this vulnerability and that vulnerability falls short. It concentrates on the trees rather than seeing the forest as a whole. And even if you cut down all the trees and pave the whole thing over, you will still have weeds popping up in the cracks. Eternal vigilance is the price of liberty.
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Ya Right! I Believe What I See
IceTheNet@... 11th May 2006
I just don't see that happening unless they build vista on a linux core. Microsoft and Security are words that just don't belong together. Me and my Linux Rep are still trying to remove the Fud Caused by a employee trying to logon with a windows system. He was imediatly fired and me and linux rep treated everyone to a free lunch and drinks.
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Strong Authentication - Not for Windows
realuserpaul 11th May 2006
Interesting to see that Microsoft have dropped native support for authentication tokens from Vista. This, two years after Bill Gates announced (with great fanfare) at the RSA Conference that they were integrating support for RSA's SecurID token into Vista, and four years since he proclaimed ?passwords are the weakest link in IT security ... and it?s not sustainable?. Seems like we're going to have to "sustain" with passwords for a while longer.
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To little to late
richdave 11th May 2006
Began making the switch to Linux 8 years
ago...and have never looked back. Not dissing
Microsoft, it's just that having made the
migration once I won't do it again without a
compelling reason. I don't see anything on the
horizon from Microsoft which gives me that
reason.
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Apple OSX is cheaper to secure
ralphrides 12th May 2006
First off OSX has had no demonstrated incidents. Only some identified vulnerabilities. Big difference. Why you ask, is it due to a small user base, no, its due to a system based UNIX security. All security is at the OS level none at the application level. To allow a vulnerability to do damage the user must give the system a password. In other words an application can not compromise the system security.

The security software you buy for a Mac mostly just turns on the system firewall. You can save yourself the $100 by going to the network control panel and checking the turn on firewall box. There may be some limited benefits gained with third party software to prevent known viruses and worms from doing any damage if they were allowed to be placed on the hard drive, but you still can not get an auto propagated e-mail spam or porn server to occur on an OSX based Mac, Just can't do it. The system security prevents this. And if any system files were to be removed or changed by such malicious script files, the system will again ask the user for a password. If you are an informed user and the system keeps asking you for an admin or root password every time you try to play what you thought was an MP3 file or JPG image, you should suspect something is not right. That is not even a vulnerability in IT lingo, its called a malicious executable file. So there have not been even any true demonstrated vulnerabilities in OSX. So what is it, like 5 years and counting with no documented systems damaged on the OSX Mac platform? Tells me that if I was doing banking, and secure data storage the OSX Mac is the only safe thing out there. Oh did I mention that real true PKI signatures and CAC based credit cards are natively supported at the system level? No plug-ins or third party software to install or buy!
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Bwaahaahaahaahaahaa!!!
Knorthern Knight 28th May 2006
> Microsoft, probably more than any other vendor (because of what
> it has been through), knows more about what it takes (technology-wise,
> business process-wise, timing-wise) to secure its customers than
> any other non-security vendor in the computer industry.

Well, at least you got the part about them being a "non-security vendor" right.
with MS botching one effort after another... wink Let them patch their ... IE first and then they may have something to talk about.

Gezzzz when will they start getting anything right?

--m
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Hackers, start your engines!
Userama 31st May 2006
The new OneCare system from Microsoft "removes any unnecessary files that can clog your PC, and helps make sure important security updates from Microsoft are installed efficiently and on time."--quoted from the OneCare web site. I'm assuming that some of this 'removing' and 'installing' happens over the web.

Here's my question: If OneCare can remove and install file via the web, how long will it take for the bad guys to figure out how to remove and install stuff as well--and maybe not just "unnecessary" stuff? It will be interesting to see how long it takes for the first security alert to be issued for the "security" software.

Oh, and that's $49 ANNUALLY, David. Do you call this getting it right? Since a whole lot of people are going to be nuts enough to subscribe to this thing, it may be getting it right for Microsoft, but not for the consumer!
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Start your mouths.
xuniL_z 22nd Sep 2006
Windows update occurs over the web. Name one time windows update has been hit by the "bad" guys. I've never had a windows update go bad personally. We use WSUS at work to distribute windows updates and there has never been a problem.
What is so bad about a company charging for it's products and what does your personal ideologies have to do with those who want to buy it?
Not everyone is willing to dumb down their proucts in the name of standardization.
I personally feel my data is much safer on a proprietary system. We would never conceive of putting our patient data on an open source system. But I'm not saying they are bad. They just cost you in a different way than up front is all.
0 Votes
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RE: Trouble ahead for security industry as Microsoft gets security right
tomlin21-24319035676893835085146735905770 11th Oct
his is my extremely primary time I've visited your lv ******** on sale internet site. I situated a good amount of attention-grabbing necessary knowledge into your internet site.

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