Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

Twitter's new look: Is it about the new users or the ads?

By | December 8, 2011, 1:15pm PST

Summary: Twitter wants you to stick around a bit more. It remains to be seen if Twitter gets stickier, but if it does a business model—and potential IPO—is likely to emerge fairly quickly.

Twitter’s new look will get its share of cheers and jeers, but in the end the current users may not be the focus. The redesign is about growth: Keeping you on Twitter longer. Encouraging more interaction. And with any luck being less scary to the uninitiated.

Let’s face it: Old Twitter could be a bit jarring to newbies. What’s unclear is whether Twitter’s bid to look and act a bit more like Facebook—brand pages, tab menus, simpler designs, timelines on the right and enhanced profiles—will juice growth more. For good measure, Twitter launched two official apps for Apple’s iOS and Android.

You can’t look at Twitter’s redesign—a development that as usual was amplified in the tech press—and not think a bit about motives. What exactly is Twitter trying to do? Here are a few thoughts:

Juice ad revenue. The brand pages scream interaction and ad dollars. As Gizmodo noted, the new Twitter is really for the lurkers. The game is to keep you around longer. All that speaks to ad engagement at some point.

Be less intimidating. Twitter has segmented itself into home, connect, discover, me and tweet tabs. Those tabs will look familiar to anyone on Facebook.

Drive traffic. Twitter traffic is impressive, but on comScore’s top 50 site ratings the service is in the No. 30 range—typically just behind LinkedIn. Based on comScore data, Twitter had 24.5 million unique visitors in April, 30.65 million in June and 34.8 million in October.

In the end, Twitter wants you to stick around a bit more. It remains to be seen if Twitter gets stickier, but if it does a business model—and potential IPO—is likely to emerge fairly quickly.

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Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.

Disclosure

Larry Dignan

Larry Dignan has nothing to disclose. He doesn’t hold investments in the technology companies he covers.

Biography

Larry Dignan

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic. He was most recently Executive Editor of News and Blogs at ZDNet. Prior to that he was executive news editor at eWeek and news editor at Baseline. He also served as the East Coast news editor and finance editor at CNET News.com. Larry has covered the technology and financial services industry since 1995, publishing articles in WallStreetWeek.com, Inter@ctive Week, The New York Times, and Financial Planning magazine. He's a graduate of the Columbia School of Journalism and the University of Delaware.

For daily updates, follow Larry on Twitter.

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RE: Twitter's new look: Is it about the new users or the ads?
CobraA1 Updated - 8th Dec
The only reason I use Twitter is to follow a few people who don't use other forms of social media. It's frankly useless otherwise. I don't like the concept of limited message lengths, sorry.

It adds nothing positive to our culture, and only drives up negative things like l33tspeech and shallow comments.

I would have no sympathy if Twitter died.
That video is a little to dramatic. Twitter is wasting its time beefing up the web app as majority of peeps use mobile devices. If they got rid of "Who to Follow", it would be better
The only reason I use Twitter is to follow a few people who don't use other forms of social media. It's frankly useless otherwise. I don't like the concept of limited message lengths, sorry.

It adds nothing positive to our culture, and only drives up negative things like l33tspeech and shallow comments.

I would have no sympathy if Twitter died.

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