It’s just not Verizon’s day, is it? First, Verizon Communications gets hit with a lawsuit over a debatable advertising campaign. Now Verizon Wireless’ 4G LTE network is experiencing a major outage throughout the country.
The good news is that it’s not affecting everyone. Several of ZDNet’s writers throughout the country have replied that everything appears fine with their Verizon-powered mobile devices.
However, that’s not the case for everyone. Readers have written in explaining their experiences with the data outage, complaining of down times since yesterday afternoon.
ZDNet’s Stephen Chapman, based in Charlotte, N.C., explained that his HTC Thunderbolt had been stuck on 3G for a few hours today, so he disabled and re-enabled the mobile settings. Unfortunately after that, he had neither 3G nor 4G access.
Additionally, Verizon’s discussion boards are flooded with complaints — most of which describe how frustrated customers are with the lack of answers and support on Verizon’s part rather than the actual outage.
Verizon has responded publicly — albeit briefly via Twitter:
We’re working to resolve some 4GLTE issues ASAP, some customers report operating on 3G or no data. 3G data; calls/texts unaffected
If you are a Verizon 4G LTE subscriber, have experienced any problems with your connectivity in the last 24 hours?
Related:
- Verizon CEO: $299 LTE devices “selling very well”
- Competition for Netflix gets serious as Verizon enters ring
- Consumer Reports ranks AT&T as lowest again in satisfaction survey
- Verizon’s LTE network hits its first birthday: Disappointment of an early adopter
- With so much success with the Xoom, Verizon and Motorola announce two new Honeycomb tablets
