Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

What you won't see from Netflix in 2012

By | January 26, 2012, 3:30am PST

Summary: CEO Reed Hastings took questions about a lot of possibilities for the future of Netflix, and he shot many of them down.

Netflix beat Wall Street expectations when it posted fourth quarter earnings on Wednesday, signaling that the online rental service was in recovery mode following a very bumpy 2011.

While his company continues to push its streaming service front and center, CEO Reed Hastings made it very clear as to what we won’t see in the coming year — or ever — from Netflix.

See also: Netflix recovery ongoing with Q4 earnings

Here’s a glance at a few of the topics covered during the Q&A conference call with analysts and investors yesterday:

  • A-la-carte renting: Although there are certainly some subscribers who might want to pay for rentals individually, Hastings argued that there’s not a lot of brand strength in the “everything for everyone” idea. Rather, he posited that you get brand strength from more precise. Hastings was also rather honest when he admitted that there are already plenty of other services that offer individual movie and TV rentals online, such as Vudu and iTunes, and that Netflix doesn’t have a way of doing it better.
  • DVD promotions: When Qwikster first debuted (much to the anger of just about everyone), it looked like Hastings and company were still believers in DVD sales. The reality is that DVD sales just aren’t what they used to be, and Hastings explained that he expects “DVD subscriptions to decline every quarter forever.” Plus, Netflix makes twice as much money off of streaming-only subscribers than DVD-only members. While the DVD unit isn’t going anywhere, don’t expect this service to take the spotlight again.
  • Consolidating processing centers: If there are less DVD subscribers, it would seem that Netflix could make save money by buckling down on its distribution service. Hastings said that the company might consider closing some post office centers (”after the election”), but that there isn’t a big threat there this year. As for distribution centers, Hastings said that there is “no practical savings to closing those” but rather the savings comes mainly from less discs and postage to buy — not shuttering processing centers.
  • Video games: Unfortunately, Hastings shot this one down.

What we might see: more original content. Of course, this depends on how well the first venture, Lilyhammer, does when it debuts on Watch Instantly on February 6.

Right now, Netflix execs were quick to defend that the original programming takes up only a “modest” portion of the budget, and it will not be much of an issue until 2013 — unless other shows are announced later this year.

One of the more unique aspects to the way Lilyhammer is debuting is that all of its episodes will debut at once — something that Hastings described as more in line with Netflix’s brand and style.

That would be “binge viewing,” as Hastings commented that viewers typically “get hooked and pour through” episodes of TV shows available in Watch Instantly.

Admittedly, anyone with a streaming account on Netflix must know this to be true. Otherwise, I don’t think I would have caught on to Sherlock or Downton Abbey.

Related:

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Rachel King is a staff writer for ZDNet based in San Francisco.

Disclosure

Rachel King

Rachel King has no business relationships, affiliations, investments, or other potential conflicts of interest relating to the content posted in this blog.

Biography

Rachel King

Rachel King is a staff writer for CBS Interactive in San Francisco. Before serving as a contributing editor at ZDNet in New York City for two years, she previously worked for The Business Insider, FastCompany.com, CNN's San Francisco bureau and the U.S. Department of State. Rachel has also written for MainStreet.com, Irish America Magazine and the New York Daily News, among others. Rachel has a B.A. in Mass Communications and History from the University of California, Berkeley and a M.S. in Journalism from Columbia University, where she served as art director for the student magazine, Plated.

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RE: What you won't see from Netflix in 2012
JaredPie 9th Feb
I am switching to Lovefilm. Netflix doesn't exactly have the most up to date movie streaming database out there..and it's kind of disappointing. I actually started recording some of their movie streams that I still find entertaining..even though I have already seen them..(btw, if you ever need to do something similar, I recommend using this soft, it's good for this kind of things: http://audials.com/en/how_to_record_stream_capture_music_videos_movies_from/netflix.html). Anywho, I am trying to save some of their best stuff before moving to another movie streaming service.
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Good Points
Jmadison123 26th Jan
However, Netflix has proven that they are completely unpredictable. I was one of the subscribers that cancelled when they were having a midlife crisis. I'm not back yet, but what would tip the scales is if they had some more current movies.
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@Jmadison123: My problem is the opposite. There are loads of movies made in my lifetime I'd like to see again...
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Long Time Subscriber
sboverie 26th Jan
I am a long time subscriber and I have seen different changes at times. The video streaming was added to my DVD plan for a modest amount and I used video streaming only a few times. I've gone back to the original plan, which is 3 DVD out at any time. If Netflix dumps the DVD part then I will have to cancel my subscription. Streaming video did not work for me because it only streamed the movie but did not include subtitles, choice of language or the extra features that are on the DVD.
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@sboverie@...
Your post echos my experience almost exactly. I would only add that when streaming Netflix in the past, there would always be pauses while they downgraded the picture quality because my broadband wasn't broad enough (I'm at max supported locally), and the pause, fast-forward, reverse, and skip didn't work nearly as well as with a DVD.
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RE: What you won't see from Netflix in 2012
anne.sullivan@... 26th Jan
@sboverie@... not to mention the fact that the majority of available titles is not available for streaming. Streaming may work for those that care mostly about new releases or highly popular titles, but a lot of the catalog of documentaries, television shows, music specials, etc is only available on DVD.
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@sboverie@... Subtitles and 5.1 sound are available if you stream via Playstation 3. However extra features are not available as far as I know.
have Netflix or any other service is to see a movie before making a decision to buy or replay old shows not available elsewhere.
certainly glad i saw sector 9 before heading to the store.
really bad flick.
this from a trekker.
really bad.
but i like seeing the old starTrek shows and the doctorWho serials.
now if they just had the old space1999 shows.

happy
.
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Proper English usage is dead.
Loosegoose 26th Jan
The word 'fewer' seems to have been dropped from usage and 'less' substituted. It is supposed to be less quantity and fewer items. For example, " If there are less DVD subscribers???" and "???but rather the savings comes mainly from less discs???". Fewer should have been used in both places. I also hear this on the news and other places. Just saying happy
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Will I see DVD Extras and Subtitles from Streaming? I like the Deleted Scenes, Alternate Endings, Making Of shorts and especially need Subtitles because one family member isn't a native English speaker and we need the Subtitles.
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"If there are less DVD subscribers..." This should be "fewer", not "less". You use fewer when there is a number, less when there is an amount... fewer would be used for something you can count, while less is used for say, a volume of liquid.
I am switching to Lovefilm. Netflix doesn't exactly have the most up to date movie streaming database out there..and it's kind of disappointing. I actually started recording some of their movie streams that I still find entertaining..even though I have already seen them..(btw, if you ever need to do something similar, I recommend using this soft, it's good for this kind of things: http://audials.com/en/how_to_record_stream_capture_music_videos_movies_from/netflix.html). Anywho, I am trying to save some of their best stuff before moving to another movie streaming service.

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