Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

Will 4G lead to cord cutting? AT&T, Verizon honchos sound off

By | December 8, 2010, 6:46am PST

Summary: Verizon CEO Ivan Seidenberg and AT&T CFO Rick Lindner both addressed a key question in the broadband market: Will 4G lead to cable cord cutting in households? The verdict: In the long run, 4G will be a substitute for wired services for some folks.

Verizon CEO Ivan Seidenberg and AT&T CFO Rick Lindner both addressed a key question in the broadband market: Will 4G lead to cable cord cutting in households? The verdict: In the long run, 4G will be a substitute for wired services for some folks.

Seidenberg had the most interesting comments since he also has a horse in the wireline race with Verizon’s FiOS service. Here’s what Seidenberg had to say at the UBS Global Media and Communications Conference:

There will be some substitution. I wouldn’t doubt that. I don’t see — at least our engineers don’t tell me yet that LTE displaces a full cable system or a full FiOS in the home. But here’s what I do think happens, and it’s what has always happened with new technology.

I think customers will use combinations of technology to, in effect, reduce some of the growth that you would see. So I think what will happen is people will figure out they don’t have to buy, for example, expensive voice service from a cable company.

They can use their LTE, and they can use the cable company’s broadband pipe for over the top. So I think what you will see is, on the margin, some of the growth that exists in the existing platforms will change. By the way, that also applies to FiOS. We think some of that will happen in FiOS. And what our solution to that has been, of course, is higher speeds, 3-D, things that LTE can’t do. So I believe that in the next year or so you will see some substitution on a limited basis.

But more, you will see the things you can’t see that will occur. And you will see 4G starting to take away some of the discretionary growth that comes from — this is the reason I think that, while I got into a little hot water last conference because I talked about cord cutting. And if I actually defined it a little differently, so the cable industry says, well, we haven’t seen any signs of cord cutting. Fair enough.

But my guess is you’re going to start to see signs of growth slowing down in some of the premium services because people are going to use alternative technologies. We’ve seen this movie before, and we see exactly how it works out. So I think, in time, 4G will be a modest substitute.

When you look at the introduction of all these new technologies, this is a pattern that has followed for the last 20 years. So the first five, six years a new technology is introduced, it’s generally additive. So 4G will generally be additive, just like 3G was, just like broadband was. But over a three- or four- or five-year period, you start to see the mainstream of that technology become somewhat substitutable. And we’ve seen that over the course of the time.

That latter point is notable. Seidenberg projects that 4G won’t ding wired broadband in the near-term. Over the long run, it’s a different story.

Here’s what AT&T Rick Lindner had to say about cord cutting at the same UBS conference:

So as we go to LTE, will it cannibalize other services? I think what will happen very simply in wireless is this. Customers will naturally migrate from — over time from their 3G devices and their 3G networks to LTE.

There are also been questions about will these wireless — advanced wireless data capabilities, will they cannibalize some of the wireline products and services, the wireline broadband? And I think to a large degree the answer there is probably not.

There may be some customers who decide, okay, I’m going to go wireless in terms of my broadband needs. But the truth is, if you look at a graph, you look at a graph of Internet traffic, wireless still today is a very small component of it. They are huge amounts of traffic that are carried over wired broadband connections.

And the reality pure and simple is, there’s not enough capacity available, not enough spectrum available to move all of this traffic from the wired environment to wireless. So again, to my earlier comment, I think the best way to provide what customers are looking for is through a combination of both wired and wireless capabilities.

The reality of cord cutting will largely depend on your time frame. In the long run, it’s highly likely that 4G will ding wired broadband. If your time horizon is five years or less, you can sit in the no-cord-cutting-here camp.

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Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.

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Larry Dignan

Larry Dignan has nothing to disclose. He doesn’t hold investments in the technology companies he covers.

Biography

Larry Dignan

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic. He was most recently Executive Editor of News and Blogs at ZDNet. Prior to that he was executive news editor at eWeek and news editor at Baseline. He also served as the East Coast news editor and finance editor at CNET News.com. Larry has covered the technology and financial services industry since 1995, publishing articles in WallStreetWeek.com, Inter@ctive Week, The New York Times, and Financial Planning magazine. He's a graduate of the Columbia School of Journalism and the University of Delaware.

For daily updates, follow Larry on Twitter.

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RE: Will 4G lead to cord cutting? AT&T, Verizon honchos sound off
birumut Updated - 19th Jun
Great!!! thanks for sharing this information to us!
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Since the wireless spectrum..
Economister 8th Dec 2010
is a constraint as far as I know, it does not make much sense to "squander" it for uses where it is not really necessary. Wireless should be "reserved" for when you are on the go, and not used when you can easily be wired. I do not count a short range Wi-Fi network in the home to be wireless in this context.

Maybe what we need is a system whereby your cell phone automatically routes through a short range Wi-Fi network when available, just to save wireless bandwidth for more important uses.
@Economister
The only constraint to the wireless spectrum is 'thinking inside the box.'
What constitutes 'squander' or 'more important uses' ? Is business, government, emergency more important than personal use? I think not!
Bandwidth isn't nearly the problem some persons think it is. The spectrum for wifi isn't limitless but it is certainly going to take a lot of congestion to cripple it -- even with the advent of future 3D, etc. services included. Technology has a way of catching up with bottlenecks. But if I can afford it and I want it then I should be able to 'squander' it as I feel fit and access it everywhere that I please. Even if it doesn't please other purists who thinks that it should be limited in scope to the elite 'in the wild.' I want it in my home too. I hate wires.
I want an ubiquitous ultra-highspeed wifi system! NOT pseudo-4G. Fast, secure, unlimited, in and out of the home -- and I want it now!
The US lags behind wifi accessibility and speeds. It's about time that we stop limiting the potential and man up!
Whatever I want to do with wifi is important to me. I don't care if anyone else (whiners) thinks that it is or is not important to them.
@Rickyc111 With all due respect, sir, you are a dips**t. You think your need for bottlenecking the communications system so you can shoot the bull with your friends is more important than anything else, and I assure you it is not, no matter how much money you want to spend on yourself.

No matter what you opinion, there IS a fixed limit to the usable bandwidth, and it's not set by you or anybody else.

Of course if you want to use 300 meters or so, file for a license. If you want to use gamma rays, figure out a way. Nobody will stop you, if you can do it. But the practical band for wireless is dictated by the science, not the technology. If we were to try to use the LF band, for example, the circuitry and antenna would be a might cumbersome. Above 30 Gigs or so the circuitry tends to be incredibly expensive and unstable, antennae too easily blocked, and coverage extremely spotty.

And you think you business should preempt government and emergency communications, huh? Hope you never need paramedics or firemen, or cops, or maybe the pothole in front of your house fixed.

And how is it you think WiFi isn't already congested? At my home (in the sticks) I can already pick up 6 WiFi nets on my laptop in my basement. Imagine what that is in town.

Purists? "Elite in the wild"? Who in blazes are you talking about? The rest of the world, maybe? Of course we all believe you are the single most important person in the world, But, hell, so am I!
@Economister Good idea I think, Also the inclusion of FMRS in cellphones to reduce the short-range short-message capability without loading the wireless system. Time-out timers would be necessary, of course.
@Economister "your cell phone automatically routes through a short range Wi-Fi network when available"

T-Mobile's MyTouch 4G and T-Mobile's Google G2 already do this and offer screaming 4G speeds when off the Wi-Fi.
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Price
Yensi717 8th Dec 2010
It will be all about the cost. When a "4G" network is $50/mo for 250 GB or more it will happen. Until then the price is too astronomical to be used for anything other than simple mobile web. The cost of a standard Comcast account would be over $2000 a month on Verizon's 4G!
@Yensi717
Your right speed and unlimited data will play a factor. My comcast right now is at 50 Megs but I can upgrade to 100 Megs if I want to upgrade but I currently pay $39.99 unlimited at 50 Megs and right now 4g isnt even close to that speed and price or unlimited.
Eventually the technology will force the masses will move to wireless. It will be less expensive to install updated wireless equipment to cover cities and residential areas than it would be to update physical connections.

Move your stock to the big wireless providers....we all know it'll happen. happy
Price has got to come down (a lot) and I've got to be able to use more than one gadget on a single account. The notion of having a wireless account for my phone, laptop, tablet, TV, gaming device, server and then all my wife's stuff is absurd.
Not if the Cell Phone companies are hell bent on rape and pillage of their customers bank accounts with their current favourite weapon of incomprehensible capped data tarriffs, and punative excess usage charges.
Maybe for some in the major metro areas, but for others like myself, I live in the country, and barely have 3G coverage, with 4G many miles away. Since I don't spend any significant time in a major service area, it becomes a non-issue for me. I suspect that there are many others in the same category. Change will come, but it will be a long time in getting to the rural areas.
4G will not replace wire/fiber in densely populated areas. There is a physical limit to the amount of data which can be sent over the air. There is a physical limit to wire, but that can be solved with laying more wire.
Once the government sells all the spectrum used by over-the-air radio and TV stations to the private wireless companies there will be plenty of "air" for everyone. Finally everyone will be able to pay for what they're already receiving free!
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BANDWIDTH IS A REAL PROBLEM!!!
becabill 9th Dec 2010
@cnovy60 Everybody will be "able" to pay? You mean will have to pay as well as watch ads all day?

And consider the technology. Putting wireless on 50 to 150 mHz, let alone radio broadcast frequencies around 0.540 to 1.6 mHz or 88 to 108 mHz mounts some real engineering problems in trying to make a device you can hold in your hand.

It would be nice if all the "there is no real bandwidth problem" people would read a book. Your pie in the sky ideas don't even make good Sci-Fi, let alone WiFi.
For me it will not mean cutting the cord as long as there are the data limits that they currently have on wireless communications I don't want anything to do with them.

As for some people, my parents being the example they have no wired service available to them. They have been dying for some type of high speed internet, but no provider will give it to them as they don't live in a densely populated enough area and the phone company has a glorified (digital) party line routing the phone lines to their home, which the phone company (Century Link) refuses to replace due to high the cost of doing such. Thus, they are left in the broadband dark.
I was told that not too long back someone had a Verizon phone there that they were able to get 4G service with, but service maps only show 3G as being there. Either way, if they can get a viable enough wireless alternative I am sure they would jump for it.
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@Computer_User_1024 but the you say they have a "digital" party line. How is that not wired service?
You're all looking at the positive aspects of changing. For some of us older people, we'll change immediately when the annoyances of the older service finally turn us around. We would never have considered doing our phone on the cable system (nyc w/ blackouts not uncommon, etc) but when the verizon service ladies cut our floor to floor wires by mistake, we ran the phone line out the windows and back in...then we transferred to the cable service. Now, they are the terrible service providers, our whole block had phone/cable/internet out for 2 weeks and they had dozens of people coming to try to fix it but they never talked to each other. I KNEW EXACTLY what had happened, but they would never listen (my husband happened to be up on the roof, and saw it). So we get a measly day by day refund and 2 free movies on demand. And, of course, the user interface to cable is dreadful. But I understand FIOS is the same. What a mess.
If only there was a cord to cut.... Yes, there are still places that don't have cable, or even DSL! For these areas, 4G offers wonderful potential for high speed services without the massive infrastructure investments required for cable or fibre installation. However, I expect that Verizon and AT&T will not be offering 4G in these areas any time soon.
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@loupattison Cell providers have huge infrastructure costs, too. All those cellular towers would have to be upgraded as well, and that's not a simple software replacement, but the addition of dozens of repeater channels and control systems as well as antennas and coax, maybe even whole new towers in some areas. This might mean new real estate purchases, fights with neighborhood associations who say the towers are ugly and that the radiation (Yes, "radiation") is lethal to their children and cows. Then their is training of technicians who setup and maintain the system, their new specialized test equipment and-oh, yeah, these guys aint cheap, nor their equipped vehicles. Power upgrades and backup generator upgrades and the 3rd party contractor who maintain them.
4G will never become ubiquitous let alone voluntarily adopted as long as cell companies feel it's ok to cap data usage and charge outrageous overage fees. It has nothing to do with technologic advancement or the unwillingness of the populace to adopt it. It has everything to do with the underhanded business practices of these giants, particularly AT&T.

There will be the extreme minority that adopts 4G because they have to have everything the second it comes out, but most people A) Probably don't even know what it is or B) Simply don't care or don't need it and won't ever consider it unless forced to do so.

The US lags behind Europe simply because of regulation. Regulation is what keeps companies from expanding data services to rural areas - nothing in it for them, not really anyway. From what I hear data usage prices are through the F'ing roof in Europe too because these services are not regulated in Europe. So while they are much more available, do you have to choose between paying your damn phone bills and buying groceries? Screw that.
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Cell carriers *have to cap* usage
becabill 9th Dec 2010
@vampyreapocalypse ...to make the system available to other users The bandwidth/Minute has to be limited due to the excesses certain users who claim the bandwidth is theirs and theirs alone because they can pay for as much as they want.
Great!!! thanks for sharing this information to us!
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