Yahoo's 100-day review: A lot of cards shown already

Yahoo's 100-day review: A lot of cards shown already

Summary: Yahoo's 100-day strategic review is now in its 84th day and when the details do emerge chances are the plan will be anticlimactic. Why?


Yahoo's 100-day strategic review is now in its 84th day and when the details do emerge chances are the plan will be anticlimactic.

Why? Yahoo's telegraphed its plans via a bevy of moves since CEO Jerry Yang mentioned his review that promised a "fresh look" at the company. Since then, Yahoo has revamped its search and local results. It has acquired companies such as Zimbra and Blue Lithium. And it also reshuffled management a bit and even had Steve Jobs into give vice presidents a pep talk. Yahoo has also launched a social networking experiment and left those always prevalent Facebook acquisition rumors to Microsoft.

Chances are good that Yahoo's review will surface when it reports its third quarter earnings Oct. 16. Wall Street is expecting Yahoo to report earnings of 8 cents a share on revenue of $1.24 billion, according to Thomson Financial. Technically, Yahoo's earnings report coincides with day 92 of its review, but it's close enough to spill the beans.

Here's a look at what Yahoo has telegraphed so far:

Search: Still a core focus. Given that Yahoo has launched another version of its search, bolstered its local results and is just now starting to see some benefits from its Panama initiative it's crystal clear that the company isn't going to punt on search.

Nevertheless, analysts have been pondering what would happen if Yahoo outsourced its search to Google. The general consensus from analysts such as Bear Stearns' Robert Peck is that outsourcing search to Google could be quite lucrative to Yahoo. However, short-term results could harm Yahoo in the long run.

It's highly unlikely that Yang would reverse course and drop its focus on search. Yahoo is clearly losing the market share game to Google, but display and search advertising is being bundled. Outsourcing to Google would hamper Yahoo's ability to bundle. One wild-card: Yahoo could outsource search to Google in international markets where the company is weaker.

Social networking: Build don't buy--yet. Is social networking a feature or a business? Yahoo appears to be in the feature camp. Yahoo hasn't made any bold strokes or acquisitions in social networking and doesn't look like it will. Microsoft seems to be the latest company trying to buy a piece of Facebook, but the price is steep.

mash.pngYahoo did launch Mash, a site with some nifty interface tweaks. Another perk (sort of) is that others can alter your profile. Someone edited my profile for the worse, but I'm ok with that--it wasn't like I was going to spend a lot of time doing it. And there's the rub: I'm on LinkedIn, Ning and Facebook--I'm socialed out. Can Mash break through that clutter? Possibly if it could aggregate those various sites somehow.

Email and calendaring: A big differentiator. Buying Zimbra for $350 million last month was clearly one of the more interesting moves Yahoo has made. Why? Zimbra makes a popular Web e-mail and calendaring application. Zimbra also has an entry to the open source world, which is something Yahoo could cultivate to its advantage. The general idea so far is to use Zimbra to target new markets, but it's likely there will be a few Zimbra-Yahoo Mail mashups in the future. The official line out of Yahoo is that Zimbra will be used to focus on e-mail, but it doesn't take a rocket scientist to figure out that Zimbra's spreadsheet and document applications could be used for more. The Zimbra productivity suite won't be a Google Office rival yet, but don't be surprised if it happens in the future.


Management changes: Haven't we had enough? Yang and Yahoo president Sue Decker have reshuffled sales managers, but there doesn't seem to be anything earth shattering on the horizon. The biggest move was to launch a new division called Global Partner Solutions to create best practices and hand the reins to Hilary Schneider. Given the revolving door at Yahoo in the last year some stability is probably best. Let the current team solidify and add a few key executives to fill out the roster.

Add it all up the chances are high that Yang's high-level review will leave impatient types annoyed. There are changes ahead, but the current thinking is that Yahoo has the assets in place and just needs to execute better. That outlook--which may be the right one--won't satisfy an impatient Wall Street, which likes a little drama in the form of break-ups, big acquisitions and spin-offs. Some analysts have tossed out the idea that Yahoo should be broken up, but that plan would only benefit investment bankers. Bottom line: Yahoo's a work in progress and changes will take time.

Topics: Enterprise Software, Banking, CXO, Collaboration, Microsoft, Outsourcing, Social Enterprise

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  • CTO?

    Reshuffling sales droids is nice, but they still haven't replaced their CTO, which confirms most geeks' impression that Yahoo is a marketing-led company (i.e. more Hollywood than Silicon Valley) that does not take tech seriously. This lead to recruitment difficulties and of course to having their clock cleaned by an engineering-driven company like Google (or to a lesser extent Microsoft).
  • Yahoo Sucks

    What happened to comments on news stories? You idiots removed them last year, said you were going to implement a new commentary system and still haven't.

    What gives?
    • Deeply Moved

      I was deeply moved by the profound insight provided by itanalyst. One can only hope that he/she continues to provide such thoughtful analysis, witty commentary, and profound suggestions in his/her notably effervescent style. I, for one, will never forget the day, I saw his/her foregoing commentary, and realized the transformational effect it would have on our community, and how grateful I am that I invested a few moments of my day to read his feedback.
      • I Was Moved By Your Stunning Commentary Too

        My bowels moved and now I'm over it.
  • Got to consolidate search and display sales

    I've said it before and I'll say it again. When it comes to moves that will make the most bottom-line impact for their business (maybe not marketshare, but certainly for revenue and profitability) they've GOT to get search and display ads consolidated under one automated system.

    Get rid of the slow, old-school, RFP-driven display ad sales system and replace it with a much faster, more efficient automated system similar to what they have on the search side. You want to target a certain demo or behavioral characteristic? Done. You want to target a specific Yahoo property? Done. You want to geo-target that and daypart it? Done. Yahoo has gobs and gobs of some of the most attractive real estate for advertisers on the web. But so much of it goes untapped (and/or could potentially be yielding higher revenue) if they would only make it more accessible to advertisers. They clearly want to go this way. But they need to move much MUCH faster on this front.

    None of the above will fix their search marketshare concerns. But that doesn't mean they can't still be an extremely strong business when it comes to the bottom-line.