IT helpdesk should be measured, too
weekly roundup Your inbox has just crashed, and you need to send an e-mail out to a client urgently. Your Internet connection is also down so you can't use the company's Web-based messaging system.
By The Way
An offbeat look at how life and social issues link back to the tech business landscape.
Eileen Yu
Eileen Yu began covering the IT industry when Asynchronous Transfer Mode was still hip and e-commerce was the new buzzword. In her B.T.W blog, she takes an offbeat look at issues about life and finds a connection to the tech and business landscape. Eileen is senior editor at ZDNet Asia, where she oversees the business tech news site.
Latest Posts
With trust, I wed thee?
You'll never know how challenging it can be until you go through the experience itself.And no, I'm not talking about business recovery or a virus attack, but preparing for the big day.
Project Equal Access
My ankle injury, which calls for a lot of home rest, has made me realize how lucky I am to have the entertainment and mental stimulation despite being cooped up at home. So, if not for cable TV, the Internet and my iPod, I would be bored stiff!
Project Equal Access
My ankle injury, which calls for a lot of home rest, has made me realize how lucky I am to have the entertainment and mental stimulation despite being cooped up at home. So, if not for cable TV, the Internet and my iPod, I would be bored stiff!
Asia on a roll
An American multinational recently launched a new facility in Asia, and reporters were invited to cover the event graced by executives from its corporate headquarters. This was its first facility outside its home turf.
The mark of a number
It's the 6th day of the 6th month in the 6th year of the millennium. Most of us would recognize that as a symbol of the antichrist, or more commonly described as the mark of the beast.