madison

HTC to focus on quality, not quantity, in 2012

By | January 27, 2012, 8:46am PST

Summary: HTC makes a lot of phones, but many only have slight improvements over existing models and thankfully we are now hearing they will reduce the number of devices and focus on quality improvements.

I remember back in the PDA days when Sony would release a new CLIE Palm device every three months and it was overwhelming and confusing to the consumer. In today’s crowded Android market, HTC’s pace of releasing phones with minor updates to previous models hits me the same way. I have told HTC employees, wrote here on the blog and on Twitter, and many other mobile phone enthusiasts agree that HTC should slow down and focus a bit more. According to an HTC executive director, HTC is going to do just that and focus on quality rather than quantity.

There look to be about 30 current HTC smartphones available in the U.S., 51 is the total for all their phones since they started promoting their brand. In the “old days” they used to make devices with carrier and other branding (Compaq) attached. Still, 30 currently available phones is quite a bit and can be a bit confusing and aggravating for the customer. This is especially true when an expensive high end device, like the Titan, gets an update, the Titan II, just a few months after you purchased it and made a 2-year committment to your carrier.

Apple has been extremely successful with a minimal number of iPhone models, but then again Android is also very successful with a ton of available choices. I think it is good to have choices, but when models are tweaked with slight processor upgrades, minor camera improvements, and other slight iterations, I think it is better for a company to hold off another few months and focus on major changes with greatly improved quality.

Do you think focusing on quality rather than quantity will help improve HTC’s future sales? They did have a rough 4th quarter.

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Matthew Miller started using a Pilot 1000 in 1997 and has been writing news, reviews, and opinion pieces ever since.

Disclosure

Matthew Miller

Matthew is a professional naval architect by day and a mobile gadget freak at all other times. He purchases his own devices and then sells them on eBay or Craigslist to buy more. Many other devices are sent for review on a 30-day loaner basis and then returned to the carrier or manufacturer. If any are provided as “long term loaner units” this will be clearly disclosed in his reviews.

Biography

Matthew Miller

Matthew Miller started using a mobile devices in 1997 and has been writing news, reviews, and opinion pieces ever since. He is a co-host with GigaOM's Kevin Tofel on the MobileTechRoundup podcast and an author of three Wiley Companion series books. Matthew started using mobile devices with a US Robotics Pilot 1000 and has owned over 125 different devices running Palm, Linux, Symbian, Newton, BlackBerry, iOS, Android, webOS, Windows Mobile, and Windows Phone operating systems. His current collection includes an HTC Radar 4G, Dell Venue Pro, Apple iPad 2, HTC Flyer, Samsung Galaxy Nexus, Nokia N9, Apple iPhone 4S, MacBook Pro, and many more, along with tons of accessories and classic devices like the Apple Newton MessagePad 2100 and Sony CLIE UX50. Matthew can be found on various discussion forums under the user name of "palmsolo".

Talkback Most Recent of 2 Talkback(s)

  • Finally!!!! Somebody gets it.
    Android OEMS keep trying to out-do each other on number of models released, while completely ignoring the fact that none of them were really good ... only good enough with bugs.

    If HTC can actually improve the quality, battery life and the update hell that is Android, they may be able to actually make some money out of the "free" OS.
    ZDNet Gravatar
    wackoae
    27th Jan
  • RE: HTC to focus on quality, not quantity, in 2012
    I wish Samsung would also follow suit and slow down! I think a lot of us are suffering from "Phone Fatigue" at this point, unable to keep up with the onslaught of new devices. It also really bugs me when the upgrade, as you mentioned, is very minor.
    HTC used to be THE device manufacturer for Android, but have allowed themselves to be overtaken by Samsung. I personally prefer HTC's build quality and style over Samsung's plasticky, everything-looks-the-same, styling.
    HTC need to concentrate on building slimmer, sleeker devices with their trademark style and not worry about churning out a new model every month. We will appreciate the difference!
    ZDNet Gravatar
    CHSI.Steve
    30th Jan

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