T-Mobile shutting down Sidekick service, is anyone left to care?

Summary: T-Mobile will be shutting down their Danger service that powers the Sidekick wireless syncing on 31 May, but I am left wondering how many people are even still using these with today's modern smartphones.

In late 2009 Sidekick owners lost all of their data and were given $100 credit for their troubles. It has been a couple of years since a new Sidekick device was launched with the Sidekick LX 2009 being the last model. My daughter gave up when he LX 2009 died a few months ago and last night T-Mobile sent out a note that they would be shutting down the Danger service used by Sidekick customers on 31 May 2011.

T-Mobile issued the following statement:

After May 31, 2011, the Danger Service (a subsidiary of Microsoft) used by T-Mobile Sidekick customers for data services will no longer be available on Sidekick devices.

T-Mobile will provide offers for our Sidekick customers before May 31, 2011, to help make an easy transition from their existing Sidekick device to a new device. We will have more information to share about these offers with our customers in the weeks ahead.

To ensure the best possible transition for our loyal Sidekick customers, an enhanced Web tool is available on myT-Mobile.com to easily export their personal data, including contacts, photos, calendar, notes, to-do lists, and bookmarks, from the Danger service to a new device, computer, or a designated e-mail account. An application is also available in the Sidekick Catalog to make it easy to export personal data to the Sidekick’s memory card. Many T-Mobile stores can transfer data from that card to a new T-Mobile device if the customer brings in the memory card and Sidekick.

My daughter was a die hard Sidekick fan and had three different models over a couple year period. However, she is now more than satisfied with using text messaging, including Facebook through text, and browsing via a WiFi connection and doesn't even miss her Sidekick. T-Mobile may be launching a Sidekick-branded Android device soon that may appeal to those who like the form factor.

At this point, I have to wonder how many people this will really effect (I asked T-Mobile for the current Sidekick subscriber numbers) and think this is just another change in the evolution of the smartphone that will have little impact on the consumer.

After reading my post, it sounded a bit harsh and seemed to indicate the Sidekick was junk. The original T-Mobile Sidekick was actually my first data-enabled device and I loved it because it handled cloud sync years before this was even thought of by anyone else. The data plan was reasonable, the QWERTY keyboard was good, and the Sidekick brought wireless updates and more to T-Mobile. Many eventual smartphone manufacturers learned a great deal from the Sidekick and T-Mobile had many loyal Sidekick owners who were passionate about the device and service. It was a unique T-Mobile experience and served well in its time. As you can see in the statement, T-Mobile is going to give some special offers to existing Sidekick users as a way to thank them for their loyalty and support.

Topics: Collaboration, Hardware, Mobility, Processors

Kick off your day with ZDNet's daily email newsletter. It's the freshest tech news and opinion, served hot. Get it.

Talkback

10 comments
Log in or register to join the discussion
  • Sidekick was a success in its day

    before there were iPhones and Androids, thanks in no small part to the high-profile marketing by T-Mobile. it was T-Mo's way of distinguishing itself (along with hiring Catherine Zeta-Jones and Charles Barkley), and it worked brilliantly.

    The smartphone phenomenon of today owes no small debt to this worthy predecessor.
    Tech watcher
  • sux

    It was a failure, I got my wife a moto sidekick and it was the most frustrating thing to use... you coudn't even add your own ringtones, you had to purchase them from tmo... she got an iPhone and never looked back.
    Hasam1991
    • RE: T-Mobile shutting down Sidekick service, is anyone left to care?

      @Hasam1991 It might not have worked for your wife, but it worked for many others before they, too, adopted the iPhones that you love (and the Android phones that you hate).

      The point here is that the Sidekick made its contribution to get people more interested in smartphones. It's now come and gone, though, so RIP Sidekick. Moving on.
      Tech watcher
  • RE: T-Mobile shutting down Sidekick service, is anyone left to care?

    I saw one this weekend when I was in Vegas.

    Believe it or not, some people like the phones they are used to and don't want to upgrade. So I feel bad for those folks who won't get to use their Sidekicks anymore.
    Droid101
  • RE: T-Mobile shutting down Sidekick service, is anyone left to care?

    The Sidekick was never marketed as a smartphone, but it was my first smartphone experience. The cloud syncing and over the air updates were great, and you could download a custom version of intellisync that worked very well with Outlook. I was completely organized and mobile with what was looked at as a toy for teens. It's sad that it didn't mature fast enough to survive.
    Divergex
  • Data plan only

    What happens to the data ONLY plan when switched to a newer phone and still opt out the voice plan? Does the "grandfathered" unlimited data/text only plans still in effect?
    gr8Geek7
  • RE: T-Mobile shutting down Sidekick service, is anyone left to care?

    Kudos to T-Mobile for handling the phase out pretty well. If I were a Sidekick owner, I'd be pleased with my options.
    MaryBethLowell
  • RE: T-Mobile shutting down Sidekick service, is anyone left to care?

    Hey, I love my SK LX, I've had the 3 and 2 LX's, been with them a few years now and it is awesome. With that said, I am ELATED that I get to get out of my contract over a year early with NO penalties so I can get an iPhone w/ATT!!!! I will miss my SK, but probably only for a short while. YAYA It is time to upgrade, for the SK is limited in many ways. Also, though it is a little tempting to see what T-mo has in store for the Android SideKick, I'd rather just get an iPhone the first week of April, I can hardly wait!!!

    PS: the SideKick has been a huge part of the Deaf community since the beginning and I know there are still many Deaf who will miss this, however, now there are videophones inside cell phones that trump the SK so bad. One reason why i'm looking forward to the iPhone, communicate with my Deaf friends "in person". Whoot.
    MelaJHASL
  • RE: T-Mobile shutting down Sidekick service, is anyone left to care?

    Wonderful write-up ,I absolutely appreciated with it, It is actually great to review and beneficial for long run,I significantly bookmark it, <a href="http://www.wholesale-cheap-nfljersey.com/" style="text-decoration: none; color: black;">china nfl jerseys</a> for even further endure. A lot of many thanks for sharing. I like it.
    jackson1984-24316069205748857739440257893812
  • RE: T-Mobile shutting down Sidekick service, is anyone left to care?

    his is my 1st time I've visited your web-site. I recognized an terrible great <a href="http://www.reebok-jerseys-store.com" style="text-decoration: none; color: black;">reebok jerseys</a> deal of engaging awareness during the site.
    tomlin21-24319035676893835085146735905770