Very few of us are fortunate enough to start with a clean slate when planning 2.0 business collaboration projects; depending on the size and age of your enterprise you are likely to be dealing with powerful existing and legacy systems and their associated processes and departments.
Real world collaboration strategies and tactics for enterprises.
Oliver Marks leads the Global Digital Enterprise Team at HP, having previously provided seasoned independent consulting guidance to companies on effective planning of business strategy, tactics, technology decisions, roll out and enduring use models that make best use of modern collaborative and social networking tools to achieve their business goals. These are Oliver's views and not those of his employer HP.
Enterprises both large and small are psychologically complex places. Industrial and organizational psychologists are full of fascinating anecdotes about the ways the individual people that make up an enterprise organize themselves to hinder, help, block or share with one another.
For the last couple of years I’ve been in the trenches managing a sizeable collaboration space across three continents for a large multinational enterprise.The diplomacy, strategy, tactics and sheer hard work of managing, building and running this type of space can be all consuming, particularly with global time differences.