John Hagel believes exploiting process exceptions is the way to find value in social initiatives; the challenge is often finding a common language with the business world
Real world collaboration strategies and tactics for enterprises.
Oliver Marks leads the Global Digital Enterprise Team at HP, having previously provided seasoned independent consulting guidance to companies on effective planning of business strategy, tactics, technology decisions, roll out and enduring use models that make best use of modern collaborative and social networking tools to achieve their business goals. These are Oliver's views and not those of his employer HP.
Faxed documents and telephone voice prompts are at the heart of the thorniest bureaucracies, despite plenty of better alternatives...
Sensible voices are starting to be heard again above the noise as the new social enterprise realities mature
My annual recorded chat with leading HR analyst Kutik, where we cover the upcoming HR Tech conference, the mood and concerns of the HR executive, the rapid shift of focus to SaaS and associated strategic & tactical shifts
With Facebook's first earnings call post IPO the digitally connected business world came of age, with hype to be replaced by alignment with the financial world's demand for demonstrated effectiveness
Bitter licensing and support memories may be a bigger impediment to adoption of the enterprise old guard's next generation product offerings than they realize, especially given third party options for legacy support, which can provide savings that can be applied to future customer innovation initiatives
Both global giants aspire to provide the complete underpinnings of your digital social and work life, and that lifestyle is changing very fast indeed
A terrific book about how the planet is wired for multimedia and data, the locations, sights and smells of global to local internet infrastructure
By using one browser exclusively for Facebook only, it is currently possible to limit their tracking your activities across the broader web
Enterprise customers continue to be frustrated by a lack of clarity or momentum in key areas around business productivity 'front office' strategy from Microsoft; partners are picking up the slack but some big questions are being asked this summer