Covering your Social Tracks

Summary: Facebook, the current common denominator social graph provider, have rolled out another component which they have turned on by default between you and your friends within the USA (and who knows who else behind the scenes).Your friends can now 'check you in' to a geographical location at a specific time (much as they can tag you in an image) and you can elect to reveal your whereabouts to whoever when you chose.

Facebook, the current common denominator social graph provider, have rolled out another component which they have turned on by default between you and your friends within the USA (and who knows who else behind the scenes).

Your friends can now 'check you in' to a geographical location at a specific time (much as they can tag you in an image) and you can elect to reveal your whereabouts to whoever when you chose.

75 Percent of Individuals Use the Same Password for their Social Networking accounts as their Email, according to Internet security company BitDefender, and Google CEO Schmidt, probably in a politically deflective mood knowing Facebook Places was launching said in the Wall Street Journal on August 14

... "I don't believe society understands what happens when everything is available, knowable and recorded by everyone all the time," he says. He predicts, apparently seriously, that every young person one day will be entitled automatically to change his or her name on reaching adulthood in order to disown youthful hijinks stored on their friends' social media sites.

The reality is that free, casual consumer social graph providers such as Facebook, with their ever changing terms of service, are the training wheels for millions of people's first online connectivity outside of email, but few understand how valuable their personal data and connections and how easily it can be exploited within their terms of service. Add in the reality of sloppy personal security around password and there are sure to be issues.

This morning SAP and their recent acquisition Sybase held a press conference in Boston and Germany - Brian Summers sums up nicely here - which I tuned into online. A major reason for SAP's Sybase acquisition was their well articulated 'Unwired Enterprise' thinking

We define the Unwired Enterprise as an enterprise that uses information technology to create the seamless flow of information from the data center to any device. The benefits for enterprises becoming an Unwired Enterprise are substantial. An Unwired Enterprise:

•    Breaks down information technology barriers and delivers critical information and applications to employees, partners, and customers, to any platform, device or network, anytime, anywhere.

•    Is more efficient, more productive, and better able to capitalize on new opportunities because information is moved to the point of action, increasing its relevance and enhancing the power of decisions and transactions.

Enterprise scale collaboration requires building out complex systems once and well, and SAP's BI (business intelligence) capabilities complement the mobile strategy Sybase have innovated with.

What keeps CIO's and their staff up at night is the reality that alongside their well thought through logistical thinking about how to transport enterprise data safely and effectively, employees will increasingly be on location for work... and broadcasting their whereabouts from their personal smart phones in their pocket or bag. Existing services like Gowalla, Foursquare et al already exist for this purpose and are typically useful and used for those who would like to notify friends of social activities around food and drink.

For high profile personalities a photo of your lunch in Tokyo or New York is part of publicizing their current social/business whirl, but is a far cry from the GPS fleet tracking of trucks by logistics companies as they go about their deliveries, a far more mature use model of geo location data.

We expect to track a package being shipped by a courier but are surprised when an employee reveals their location to be at a competitor's location, or you find a photo of your partner with your best friend at an unfamiliar location - the savvy are quickly turning Facebook Places off in order to cover their social tracks.

On a personal level this is all containable if you're paying attention, but at a business level 'presence' is far more of a problem, and needs thinking through at a governance level. The challenge of course is that corporate governance doesn't extend to personal digital devices on the job....

Topics: Social Enterprise, SAP

About

Oliver Marks provides seasoned independent consulting guidance to companies on effective planning of business strategy, tactics, technology decisions, roll out and enduring use models that make best use of modern collaborative and social networking tools to achieve their business goals.
He is technology agnostic and focused on helping end users obtain maximum value with forward thinking business strategies and associated technology investments and integrations.

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13 comments
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  • To small, to slow

    Excellent article, but in reality, large organizations are so far away from 'presencing' their executives and unwiring their enterprises that we should almost not try anything for 5 years until they see how the connected youth kicks their butts and then sell them on being present and wired!
    collaborationking
  • RE: Covering your Social Tracks

    It may pose an issue for the completely oblivious, but for anyone having common sense it's just not that big of a deal. Two statements in your post show examples of what the oblivious user does:
    "... are surprised when an employee reveals their location to be at a competitor?s location..."
    Really? First off, Facebook has been shown many times to NOT be a place for work connections. I have friends of mine that I work with as friends on FB, but not my management or anyone else I work with that could be offended by anything I post. A quick search of the internet and you will find plenty of people that have lost jobs over what they've posted on FB because they've had their superiors on their friend's list. Things like calling your boss a "WANKER" and complaining about your job when you really don't do any work (http://bit.ly/aRwtAr), only to have your boss fire you in a comment to the post.

    "..., or you find a photo of your partner with your best friend at an unfamiliar location..." As this alludes to an affair between your best friend and your "partner" either both are so stupid that they wouldn't think you'd notice something like this, or they both just don't care. Either way it's plenty reason to lose them both.
    People make Facebook out to be some huge privacy nightmare, but in reality it's just people who are too lazy to check their settings to ensure their own privacy. It should also never be used as a corporate networking tool either.
    SpiderTech
    • RE: Covering your Social Tracks

      @SpiderTech if you have your work freinds on facebook and one of them has your boss, and you say something stupid you are still toast.
      Only real answer, don't do/say anything stupid. But now your freinds can say hey i saw you at **** even if you don't want them to. That is if you have stupid freinds.
      sysop-dr
  • RE: Covering your Social Tracks

    Anyone who relies on such easily forged/frauded/lying/innuendo/contextless, et al is a moron to start with and an idiot by demonstration and definition. Want a pic of your best friend with your wife? Send me a pic of each; I'll return it with the two of you lounging warmly on some southern pacific paradise. "Social" entities are for anything but truth and reliabilty. And most everyone knows that.
    twaynesdomain-22354355019875063839220739305988
  • RE: Covering your Social Tracks

    Excellent insights... Would like to see Facebook allow people to edit their posts after it's published. This is why we'll have to wait until the roll-out to see exactly how that works.
    Charles C. Editor.
    All-Internet-Security.com
    CharlesC.
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