Paul Greenberg focuses on not only what CRM is but where its going in this blog on CRM strategy, technology, stories, companies and personalities.
In addition to being the author of the best-selling "CRM at the Speed of Light: Social CRM Strategies, Tools, and Techniques for Engaging Your Customers," Paul Greenberg is President of The 56 Group, LLC.
Okay everyone, I'm going to have this as my only post or at least the one at the top of the page for the next 10 days through 6pm on October 31, 2011. What you see here is the 4 Americas and 3 EMEA finalist videos for CRM Idol 2011.
Given that today is the day that CRM Idol finalist videos are going to be appearing in our dropbox folder for public viewing starting on Saturday October 22, I thought I'd finish the finalist reviews with a flourish - and do all three EMEA candidates. Use these reviews for all the candidates in your deliberations.
Okay, yesterday we had the first of the two Americas finalists for your perusal. Now the last two.
This Friday at 6pm Eastern time, the seven CRM Idol finalists - 4 from the Americas and 3 from EMEA - will be submitting their videos that will pretty much determine who is going to be chosen the first ever CRM Idol finalist from the Americas and from EMEA. There is a lot at stake here.
Oracle, Oracle, Oracle. WHAT am I going to DO with you?
The "Other" Technology StuffChatter was the centerpiece of the social enterprise that salesforce.com announced but still only part of the technological foundation.
The Keynote.... and The MythosYesterday, I covered the overarching principles that drive salesforce - the vision that this all - meaning the current drive for the social enterprise - and the thinking that created it.
Every time I write about Salesforce, I feel compelled to tell the same story as my opening. So I'm gonna again, because I genuinely think that its vital to understand where they are coming from with everything they do.
A note on this post: This post was written by Bob Greenberg, President of GHInternational, a noted expert on emergency response management and particularly the way that we can use contemporary means to get citizens engaged and organized in intelligence and rescue efforts. He is also my brother and someone who I trust with my life.
Okay, you've had time to digest the morning posts from CRM Idol, now time for the afternoon reviews That would be Vigilus, Assistly, Front Row Solutions. We've tried to be as kind as we can to the good and bad in these reviews.