CRM Playaz Episode #4: Social & CRM Mavens "Punditize" About Social CRM; Coolest Names

CRM Playaz Episode #4: Social & CRM Mavens "Punditize" About Social CRM; Coolest Names

Summary: CRM Playaz Episode #4We're getting better and moving faster - despite the fact that I'm holding up the phone to my PC for the music.  This time around these are Creative Commons licenses so you'll see the attribution at the end of this posting.

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CRM Playaz Episode #4

We're getting better and moving faster - despite the fact that I'm holding up the phone to my PC for the music.  This time around these are Creative Commons licenses so you'll see the attribution at the end of this posting.  Coolest music around for CC licensing can be found at the IodaPromonet site or the Podsafe Music Network, run by father of the podcast, Adam Curry (who's real father, Jay Curry, is a friend of mine).   I love both these sites and you can license all their music under varying Creative Commons licenses for your broadcast, whatever the form.

Additionally, some CRM Playaz news!! We now have a home and a sponsor - though we're still moving in. We're living in Hubspot.  For those of you who don't know them, they are a small business-oriented internet marketing operation that gets millions of pageviews and provides some actually good content - not self-serving but serving their own constituency.  You might know them through their WebSite Grader and Twitter Grader tools.  Brent and I are pumped for this and we'll be able to do some cool stuff on their platform.

Now, the show.

Notice how the social media guys are jumping on the CRM bandwagon and the CRM guys are jumping on the social bandwagon. We're getting the bastard child "Social CRM" from this and, while we're sure it'll grow into a wonderful adult, right now its keeping us all up at night. Let's just say we "comment" on this. Plus we look at all the acronyms that are out there competing for attention - much like love starved children do.  For more on this check out my PGreenblog April 1 entry (Heh. Heh.)

Next up, the names that just sound the coolest to us in the world of CRM. Interestingly they happen to be attached to very cool CRM people.  Which makes me think that there's something causal in this - parental units take note.

Finally, we announce something that I'm going to give away here. The first, ahem, C-leveler who's going to be on the hot seat for "C-Level Smackdown." No, wait, I'm not going to announce it here. You'll have to listen.

So, look at the top and listen up.

Oh yeah...once we move to Hubspot and get set up, I'll build the RSS feed,  register this with ITunes, Podcast Alley and other appropriate sites. We'll be "subscription-enabled."

The Music

Opening: Use Your Experience by Charles Bobus. Courtesy of The Podsafe Music Network

Closing: Got My Mojo Working from the album, The Lost Tapes by Muddy Waters. Buy it at Amazon.com

Closing Note Not in Broadcast: NetSuite Really Smart; Dignan Beats Me To It

I was going to write something about the incredibly wise move that NetSuite made by working with a number of their partners including Cast Iron, Pervasive, Boomi and Celigo, to create "cloud connectors" for their ERP offering with salesforce.com's CRM offerings. This couldn't be any smarter.   But Larry Dignan wrote a great post on it. Beat me to it, dammit!  Just read his.

Topics: Enterprise Software, Software

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  • Playaz #4

    Great show, Paul (and Brent, 'cos I know he's reading this). I think you're right that the social folks can probably out-dance the CRM people. I know my best move is one I call "leaving the club before I embarrass myself." I think we'd be better off with a freestyle contest--at least I can beatbox and maybe spit some rhyme.

    I can't help but be touched that you like to say my name; I've always had issues with it, myself (too many L's in a row). The segment reminded me how much I miss Brent's old Twitter handle: @bleary. So evocative...

    Looking forward to you getting Greg G. in the hot seat next week!
    LagerCRM
    • Bleary? Bleary? We FORGOT!

      Marshall,
      you know we love you, man. You are so on the money. Right under our own noses - bleary. Didn't even THINK of it. Ohhh, man. Time to "retape!" We won't.
      pgreenbe